Working at Call Center Quality Assurance | Glassdoor

Call Center Quality Assurance Overview

Groton, MA
1 to 50 employees
Unknown
Company - Private
Consulting
Unknown / Non-Applicable per year
Unknown

Call Center Quality Assurance Reviews

4.5
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  • "Good Reliable Company"

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    Current Employee - Mystery Shopper in Charleston, SC
    Current Employee - Mystery Shopper in Charleston, SC
    Recommends
    Positive Outlook

    I have been working at Call Center Quality Assurance part-time (Less than a year)

    Pros

    Signed up from craigslist. Did one sample call. Got approved immediately and Lisa sent a call list that I god paid on in a week!!! Looking forward to working further with call center QA

    Cons

    none at all ok then

    Advice to Management

    keep doing what you're doing!

See All 87 Reviews

Call Center Quality Assurance Interviews

Experience

Experience
64%
9%
27%

Getting an Interview

Getting an Interview
82%
9%
9%

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Call Center Quality Assurance (Shermans Dale, PA) in April 2018.

    Interview

    Had to do a couple of calls to get through the enrollment process. We only had to do 1 call but I chose to do both of them. And then received an email saying I got the job and a list of paid phone calls for me to do

    Interview Questions

    • We were supposed to do mock phone calls instead of actually having an interview.   1 Answer
See All 11 Interviews

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