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Call Center Quality Assurance Overview

Groton, MA
1 to 50 employees
Unknown
Company - Private
Consulting
Unknown / Non-Applicable per year
Unknown

Call Center Quality Assurance Reviews

4.7
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  • "Quality Assurance"

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    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Call Center Quality Assurance part-time

    Pros

    Just started seems great so far.

    Cons

    none none none none so far

    Advice to Management

    Get more QA jobs lined up

See All 62 Reviews

Call Center Quality Assurance Interviews

Experience

Experience
56%
11%
33%

Getting an Interview

Getting an Interview
78%
11%
11%

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Mystery Shopper Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Call Center Quality Assurance.

    Interview

    I had to fill out forms online. I had to give out real information when I called the different companies. I also had to stay on the line for 5 min or more. After the phone calls I had to do an evaluation on the service that was given.

    Interview Questions

    • They give directions for you to follow   2 Answers
See All 9 Interviews

Call Center Quality Assurance Awards & Accolades

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