CallMiner Overview

  • www.callminer.com
  • Waltham, MA
  • 201 to 500 Employees
  • 2002
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

CallMiner is a proud provider of speech analytics solutions for improving agent performance and customer intelligence. Founded in 2002, CallMiner pioneered the speech analytics industry. With our years of industry leadership and over 2 billion hours of conversations mined, we ...
Mission: We unite with our customers and partners to provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance in the areas of customer experience, employee performance, compliance, ...

CallMiner Reviews

4.5
91%
Recommend to a Friend
91%
Approve of CEO
Paul Bernard
Paul Bernard
19 Ratings
5.0
Current Employee, more than 3 years

"Fun and challenging"

Mar 16, 2021 - Feature Engineer in Miami, FL
Recommends
Positive Outlook
Approves of CEO

Pros

Fast paced environment where new challenges are around every corner. A really great place to grow your skills and learn new ones.

Cons

stuck working from home. I miss going to the office from time to time.
See All 36 Reviews

Diversity & Inclusion at CallMiner

4.1
(9 Reviews)

CallMiner Photos

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CallMiner Interviews

Experience
Positive86%
Negative7%
Neutral7%
Getting an Interview
Recruiter33%
Employee Referral25%
Applied online25%
Difficulty
3.1
Average
HardAverageEasy

  1. Technical Writer Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Average Interview

    Interview

    Brief phone interview. Basic get to you know questions, the general what are your weaknesses, where do you see yourself in five years, why do you want to work here. Nothing too in-depth. However, they never followed up after the interview.
    Interview

    When you started your degree, what kind of job were you hoping to get?

    Answer Question

See All 14 interviews

Company Updates

November 11, 2020
KEY NOT FOUND: company-updates.categories.company-news
CallMiner is proud to announce that The Stevie Awards has recognized our Coronavirus Think Tank for Most Valuable Corporate Response during the pandemic. Find out how organizations helped each other respond quickly and effectively with the power of #speechanalytics.
CallMiner Wins Stevie® Award for Customer Support Strategies During COVID-19 - CallMiner
glassdoor.com
April 16, 2020
So proud to be working for one of the top ten software companies in the Boston area per #TheSoftwareReport. Great culture, great people, great products. Learn more https://bit.ly/34KqyMK #bostontech
Shared image - The 25 Best Software Companies To Work For In 2020, Boston Area
The 25 Best Software Companies To Work For In 2020, Boston Area
www.glassdoor.com

CallMiner Awards & Accolades

  • 2020 Speech Technology People's Choice Awards Winner for Speech AnalyticsSpeech Technology Magazine2020
  • Speech Technology Magazine Implementation AwardSpeech Technology2018

Popular Careers with CallMiner Job Seekers

Junior Quality Assurance Automation Engineer
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Business Development Representative
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Business Development Representative I
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Inside Sales Representative I
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Sales Development Representative
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Business Intelligence Analyst
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CallMiner FAQ

(18 Questions)

All answers shown come directly from CallMiner Reviews and are not edited or altered.

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What are perks and other benefits like at CallMiner?

...Good benefits and paid time policy....

August 28, 2019

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