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CallMiner

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CallMiner

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CallMiner Overview

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  • www.callminer.com
  • Waltham, MA
  • 201 to 500 Employees
  • 2002
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsUnknown

As a leader among customer analytics software vendors, CallMiner provides best-of-breed omnichannel contact center software to improve business performance management. With the industry’s most comprehensive platform for customer conversation analytics, CallMiner makes it ...
Mission: Mission:
Our mission is to transform businesses with meaningful insight from customer interactions.
Vision:
Transforming conversations into understanding that drives profound business change.

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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CallMiner Reviews

CallMiner85
4.2
86%
Recommend to a Friend
91%
Approve of CEO
CallMiner President and CEO Paul Bernard
Paul Bernard
54 Ratings
5.0
Current Employee, less than 1 year

"Great on boarding experience"

May 31, 2023 - Sales
Recommends
Positive Outlook
Approves of CEO

Pros

CallMiner has been a tremendous on boarding experience from day 1. From getting set up on the technology stack, training, and colleague support and mentoring. I am excited to be at CallMiner and look

Cons

None as of my review.
See All 88 Reviews

CallMiner Photos

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CallMiner Interviews

Experience
Positive82%
Negative9%
Neutral9%
Getting an Interview
Recruiter35%
Applied online29%
Employee Referral18%
Difficulty
2.9
Average
HardAverageEasy

  1. Customer Service Interview

    Anonymous Employee in United States
    Declined Offer
    Positive Experience
    Average Interview

    Interview

    Straightforward and timely. They contacted me within a few day of my application. HR was professional and they described the culture in a positive light. The entire process was less than 2 weeks.
    Interview

    Describe how you handled a difficult client situation and how you resolved it.

    Answer Question

See All 22 interviews

Company Updates

December 1, 2022
Two years in a row - The Boston Globe Names CallMiner a Top Place to Work for 2022!
Shared image - CallMiner on LinkedIn: CallMiner named a Boston Globe Top Place to Work for 2022
CallMiner on LinkedIn: CallMiner named a Boston Globe Top Place to Work for 2022
www.linkedin.com

CallMiner Awards & Accolades

  • Top Places to Work Globe 100 Boston Globe Media, 2021Boston Globe Media, 20222022
  • Top Places to Work Globe 100Boston Globe Media2021

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CallMiner FAQ

(27 Questions)

All answers shown come directly from CallMiner Reviews and are not edited or altered.

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What are perks and other benefits like at CallMiner?

...life balance, so while the company boasts this as one of its benefits, there is an unspoken expectation that you work any time you’re needed, regardless of your family or personal situation....

September 7, 2022

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People Also Ask about CallMiner

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CallMiner Locations

  • Boston, MA
    4.5
  • Fort Myers, FL
    4.2
  • London (United Kingdom)
    4.3
  • Waltham, MA
    3.0
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