Working at Capital One | Glassdoor

Capital One Overview

Mc Lean, VA
10000+ employees
1994
Company - Public (COF)
Banks & Credit Unions
$10+ billion (USD) per year
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple – bring ingenuity, simplicity, and humanity to an industry ripe for change. Founder-led, Capital One is on a mission to change banking for good and to help people live their best ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#69), 2011 (#50), 2009 (#38)

Top CEOs: 2017 (#33), 2014 (#28), 2013 (#38)

Company Updates

  • We’re proud to be named a Glassdoor 2018 Best Place to Work! �� A huge thank you to all our employees who took the time to share their perspectives on what it’s like to work here in anonymous Glassdoor reviews - all of this valuable feedback helps us to improve! Learn more: http://glassdoor.com/slink.htm?key=vQLvq

    Best Places to Work

    Employees have spoken! Here are the Best Places to Work in 2018, according to employees. Did your company make the list?

  • Vanessa manages our Hispanic Leadership Development Program – a six-month training course where participants learn leadership and digital fluency skills, partner with mentors, and hear from and network with executive speakers. Thank you for your role in celebrating growth and diversity and for making #LifeAtCapitalOne even better! #HispanicHeritageMonth

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Capital One – Why Work For Us?


We have a history of innovation—from our early days as a small bank division to our current status as a world-class Fortune 500 company.

How We Got Started Richard D. Fairbank is founder, Chairman and Chief Executive Officer of Capital One® Financial Corporation.  Capital One, headquartered in McLean, Virginia, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Mr. Fairbank founded Capital One in 1988 based on his belief that the power of information, technology, testing and great people could be combined to bring highly customized financial products directly to consumers. Since then, Capital One has emerged as one of the America's largest consumer franchises with one of the nation's most recognized brands.  As one of the nation’s top 10 largest banks based on deposits, Capital One, N.A. has branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia, and the District of Columbia.

We have a history of innovation—from our early days as a small bank division to our current status as a world-class Fortune 500 company.  

How We Got Started Richard D. Fairbank is founder, Chairman and Chief Executive Officer of Capital One® Financial Corporation.  Capital One, headquartered in McLean, Virginia, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Mr. Fairbank founded Capital One in 1988 based on his belief that the power of information, technology, testing and great people could be combined to bring highly customized financial products directly to consumers. Since then, Capital One has emerged as one of the America's largest consumer franchises with one of the nation's most recognized brands.  As one of the nation’s top 10 largest banks based on deposits, Capital One, N.A. has branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia, and the District of Columbia. 

At Capital One, we don’t only think big things—we do big things. Our associates flourish in our open culture. We proudly bring together people with diverse perspectives, backgrounds, and experiences in an environment where they can challenge the status quo and reimagine money to inspire life. Learn more here and check out our social media pages for a peek into our associates living their best #LifeatCapitalOne!

Customer Advocates are the face and voice of our company. They’re on the front lines representing our brand, products, and services, and helping our customers live their best lives. They are relationship-driven and focused on building authentic moments by listening to and understanding our customers. They ask the right questions to offer creative solutions that not only meet the needs of our customers, but exceed their expectations. 

Business Banking - Commercial Banking - Personal Banking – Investing - Customer Care – Sales – Operations 

Technology Explorers are devoted to driving technology forward by asking a simple question: “What if?” Capital One® was founded on the belief that technology and data analytics could revolutionize the industry, and ever since then our Tech Explorers have been on a quest to push the boundaries of what banking can be. They provide the capabilities, tools and infrastructure that power our teams and products. These innovators are committed to contributing to the tech community through open source, and are energized by the opportunity to harness the power of cutting-edge technology to improve the lives of our customers. 

Engineering - Technology Operations  

Product Innovators are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Innovators are dedicated problem- solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives. 

Design - Product Management – Analytics - Data Science  

Company Builders are focused on building one of America’s great companies by bringing their expertise, focusing on developing relationships, and solving problems through change. Their specialized skills earn them a seat at the table where critical decisions are made. Here, their unique perspectives represent the voice of customers, associates, communities, and shareholders alike. Company Builders drive our cultural values of excellence and do the right thing, and their work helps to make our brand one of the most recognized in the industry. 

Strategy – Finance - People & Workplace - Legal - Risk Management/Audit - Project/Process Management - Brand/Marketing 

Learn more about our Teams and Roles at www.capitalonecareers.com.

Unique Perspectives. Powerful Ideas. 

At Capital One, we aspire every day to create the best experiences for our associates and our customers. This begins with our commitment to build and foster a diverse and inclusive culture where every voice is heard and matters. We believe that everyone has a unique point of view to share, shaped by their life experiences, cultures, and passions. We know that to reimagine money – to infuse ingenuity, simplicity, and humanity into banking – we must harness the power of our collective wisdom. Only then can we truly bring our best for our customers and each other.  

Learn more about Diversity and Inclusion at Capital One. 

Capital One Reviews

3.9
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  • "Principal Associate"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Love the culture/people at Capital One. Management encourages adopting new technologies. They also spend on employees (nothing exuberant). Just loved it here.

    Cons

    take abrupt decisions which results in shutting down teams

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Capital One Photos

Capital One photo of: Digital Lab- Clarendon
Capital One photo of: The DIG
Capital One photo of: Digital Lab- Clarendon
Capital One photo of: Capital One Cafe
Capital One photo of: Capital One Cafe- Back Bay
Capital One photo of: A Space to Innovate
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Capital One Interviews

Experience

Experience
65%
21%
14%

Getting an Interview

Getting an Interview
42%
33%
12%
9
2
1
1

Difficulty

3.1
Average

Difficulty

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Easy
  1.  

    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Capital One.

    Interview

    Recruiter phone screen which was standard. Back to back phone interviews with managers, which was also easy. What they didn't tell me was I wouldn't be going into the position I actually applied for. They pulled a bait and switch.

    Interview Questions

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Capital One Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • Best for Vets: Employers, Military Times, 2016
  • 100 Best Adoption-Friendly Workplaces, Dave Thomas Foundation for Adoption, 2015
  • 100 Best Companies, Working Mother, 2015
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