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Capitol Federal Financial Overview

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Website www.capfed.com
Headquarters Topeka, KS
Size 501 to 1000 Employees
Founded 1999
Type Company - Public (CFFN)
Industry Finance
Revenue $100 to $500 million (USD) per year
Competitors Commerce Bank, UMB Financial Corporation, U.S. Bank
Dorothy and Toto may not be in Kansas anymore, but Capitol Federal Financial is. The holding company owns Capitol Federal Savings Bank, the largest bank headquarted there. The savings bank serves metropolitan areas throughout the Sunflower State, including Kansas City (the ... More

Capitol Federal Financial Reviews

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Capitol Federal Financial President, CEO, and Director John B. Dicus
John B. Dicus
10 Ratings
  • Teller

    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Positive Outlook
    Approves of CEO


    Fun environment, love the people I work with, perfect for college students.


    Pay was low in the beginning but got much better. Can be slow and boring at times

    Advice to Management

    Just make sure pay is close to what other banks are paying their tellers

Capitol Federal Financial Interviews

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Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Dispute Coordinator - Call Center Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Capitol Federal Financial (Tampa, FL) in May 2014.


    Apply online - skills test/inbound call center simulation and personality test (be prepared to spend 45 - 60 minutes all together, you do have the option for to complete tests at later time, but with 48 hours of application) Phone interview with recruiter (10 minutes) Face to face interview with hiring manager (30-40 minutes) Offer contingent of background check

    Interview Questions

    • Behavioral interview questions - use STAR method to answer Role play - interviewer is the caller, you are the agent   Answer Question


    Able to negotiate schedule Unable to negotiate salary because there is a base pay with monthly incentive

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