I have been working at Capitol Federal Financial full-time
Great pay, great benefits, friendly staff
Working 6 days a week is not family friendly
Advice to Management
Let your full times employees work less weekends if staffing allows. Part time employees should be able to work less days per week and longer hours.
I applied online. The process took a week. I interviewed at Capitol Federal Financial (Tampa, FL) in May 2014.
Apply online - skills test/inbound call center simulation and personality test (be prepared to spend 45 - 60 minutes all together, you do have the option for to complete tests at later time, but with 48 hours of application)
Phone interview with recruiter (10 minutes)
Face to face interview with hiring manager (30-40 minutes)
Offer contingent of background check
Able to negotiate schedule
Unable to negotiate salary because there is a base pay with monthly incentive
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