Working at Capitol Office Solutions | Glassdoor

Capitol Office Solutions Overview

Columbia, MD
51 to 200 employees
Xerox
1975
Subsidiary or Business Segment
Business Service Centers & Copy Shops
$25 to $50 million (USD) per year
We are the region's most respected consulting firm specializing in workflow assessment and optimization. We are uniquely positioned to help organizations understand true cost breakdown, asset deployment, and usage patterns to develop sustainable working ... Read more

Mission: Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and successfully overcome challenges to deliver the highest quality products and services. We operate within a culture of ... Read more

Company Updates

  • COS is a proud sponsor supporting the Walk To End Alzheimer's.

  • Remembering and Honoring all those who have served in the military to protect this great country and our freedoms!

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Capitol Office Solutions – Why Work For Us?


Our Company

COS- A Xerox Company is region's most respected consulting firm specializing in workflow assessment and optimization. We are uniquely positioned to help organizations understand true cost breakdown, asset deployment, and usage patterns to develop sustainable working practices and continuous improvement initiatives. We have successfully led Fortune 500 companies as well as small organizations - in every industry from healthcare to nonprofit to finance - to achieve improved financial results, and operational efficiency, and to reduce their environmental impact. Our COS360 process and our world class solutions portfolio enable us to be valuable partners in any environment.

The COS 360 Solution

Businesses today are in the midst of a content explosion. Organizations have more paper and digital files than they know what to do with. Let us help you organize content, improve communication, contain costs, and streamline processes. Through our 360 process, we can provide a managed print environment and a tailored Enterprise Content Management solution that fits both your initiatives and your budget.

How it Works

Assess and Optimize: create a holistic view of your document management needs

Secure and Integrate: connect everything to your IT environment 

Automate and simplify: generate smart workflows to capture, route, store, and retrieve


Are you a Go Getter, a Team Player and Determined?!

Can you execute on a plan and work throught roadblocks to completion?

When it comes to work, do you like to gain satisfaction from knowing your work makes the business more profitable? Like to focus on ways to do things better, faster, and more efficiently and using state of the art technology? Enjoy starting new projects and welcome the work that goes with them?

Then Look No Further!! COS is the company for you!

Capitol Office Solutions- A Xerox Company is one of the nation's largest and most respected technology consulting firms specializing in workflow optimization.We provide a broad portfolio of technology, services, and solutions for any size company and any size need. 

We focus on document and information driven organizations – from Healthcare and Law firms to Education and Financial Service Institutions - spanning all industries and sizes. To bring comprehensive solutions to the market, we strategically partner with world-class innovators and value-added suppliers.

In the local area, we have over 40 Service Technicians, over 50 Solutions Consultants, and over 30 Administrative Support employees. We feature an on-site technical training facility where our full-time staff trainer keeps technicians & Systems Engineers constantly updated on the latest technologies. We are also proud to offer a live and local customer help desk - offering remote troubleshooting and problem solving of issues to increase our client's up-time and productivity. 

Through Global Imaging Systems (GIS), our reach extends to over 30 states with more than 150 locations nationwide with solutions sold and serviced by over 5,000 employees. As a wholly owned subsidiary of Xerox Corporation, we extend our reach globally with more than 57,000 employees. We align ourselves with best-in-class product and service manufacturers including Xerox,HP, Nuance, Equitrac, EFI, Creo, XMPie, FM Audit and more!

Vision:

To be recognized as the most advanced and leading provider of document work flow technology solutions and services to the Mid Atlantic Region.

Mission:

Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and successfully overcome challenges to deliver the highest quality products and services. We operate within a culture of success where we consistently strive to exceed our company growth objectives. 

Values:

Vision:
To be recognized as the most advanced and leading provider of document work flow technology solutions and services to the Mid Atlantic Region.

Mission:

Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and successfully overcome challenges to deliver the highest quality products and services. We operate within a culture of success where we consistently strive to exceed our company growth objectives. 

Values:

Integrity, Teamwork, Accountability, Employee Empowerment and Development, Passion

COS Gives Back:

COS-Xerox has a long-standing commitment to the Baltimore/Washington community. We work with a variety of philanthropic organizations, including Grassroots Crisis Intervention Center, Inc., and Goodwill Industries International Inc. to name a few. Our employees have donated their time, money and talents to these organizations to further their efforts and provide much needed support.

COS-Xerox is proud to be a member of the Better Business Bureau. This membership is a great opportunity for COS to demonstrate our commitment to building trust with customers and suppliers, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy, and embody integrity. We look forward to upholding these values.

What our employees say:

"What I like about working at COS-Xerox is the supporting and encouraging environment amongst the sales force. I have never been a part of an organization where there is as much celebrating of achievement from peers all the way up to the President!” Major Accounts Sales Executive, 3 years.

"One of the greatest things COS-Xerox has going for itself is the quality of its employees. Everyone is very knowledgeable about their jobs and how they contribute to COS’ success. The level of expertise COS associates possess sets us apart from our competitors.” Warehouse Supervisor, 1 year.


"My favorite part of COS is the employees – everyone, from the top down, is incredibly invested in each others’ success. The teamwork and camaraderie make coming to work truly enjoyable!” Learning & Development Manager, 6 years


"I’ve never had such fun meetings at a company before! The benefits are great! The company knows how to make us feel appreciated. They take suggestions and actually consider them. It’s nice to know that companies like this still exist!” Administration Associate, 1 year.

"What I like about working at COS is the supporting and encouraging environment amongst the sales force. I have never been a part of an organization where there is as much celebrating of achievement from peers all the way up to the President!” Major Accounts Sales Executive, 3 years.


"Our culture makes us COS! Over the 6 years I have worked with COS we have created an environment and structure that empowers us to be the best consultants in the industry.”Sales Executive/Sales Manager, 6 years.


"My team members and my manager are great to work with. We support each other to achieve our goals and increase sales. They make work fun!”Sales Account Executive, 2 years.



"One of the greatest things COS has going for itself is the quality of its employees. Everyone is very knowledgeable about their jobs and how they contribute to COS’ success. The level of expertise COS associates possess sets us apart from our competitors.” Warehouse Supervisor, 1 year.


"I enjoy tackling daily tasks no matter the size or difficulty because I know the help and support of the entire company is behind me. The group effort and direction within COS is what makes the difference.” Sales Account Executive, 1 year.




Regular, full-time employees working 30 or more hours per week

-Consumer Choice Medical Plan with HSA (Health Savings Account)

-Prescription Drug Card/ Mail Order Program

-Optional Dental (3 plan options)

-Optional Vision

-Optional Buy-Up Employee Paid Long Term Disability (LTD)

-Optional Life/AD&D (employee, spouse, children)

-Optional Short Term Disability Basic & Buy-up (STD)

-Optional Flexible Spending (FSA) Medical and Dependent Care Reimbursement

-Optional Critical Illness

-Optional Accident Insurance

-Optional Hospital Indemnity

-Optional Pre-Paid Legal Plan

-Optional Home and Auto Insurance

-Employee Discount Program (Program offered by Xerox to all Global employees)


Company Paid Benefits

-Company Paid Basic Life Insurance and Accidental Death and Dismemberment Insurance

-Company Paid Long Term Disability (LTD)

-Employee Assistance Plan ("EAP")


Xceed Financial Credit Union

-Benefits (Real Estate Loans, Consumer Loans (auto, RV, personal), Savings & checking accounts, ATM & Visa Check Card, Free financial advice & retirement planning, Insurance needs)

Tower Federal Credit Union


401K/401K Roth Savings Plan

-Immediate Eligibility

-Company Match 75% up to 6%






















Culture:

COS is a team oriented company full of ambitious, go getter individuals with a work hard play, hard mentality. We offer an extensive training program and world class support team to set you up for success. If you're looking to join a team, start a career and make a lot of money, then this is the place for you!

Capitol Office Solutions Reviews

4.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Capitol Office Solutions President Reed Hagmann
Reed Hagmann
32 Ratings
  • Helpful (1)

    "True review"

    StarStarStarStarStar
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capitol Office Solutions full-time

    Pros

    Company is fast paced and doing well. Glad to be a part of the Capitol team. Management stays involved and helps you be successful.

    Cons

    Pressure every day to perform, it can be stressful if you're not hitting your numbers on a quarterly basis. But there is an opportunity to have a career path if you hit your numbers and you're promoted from within.

    Advice to Management

    Thank you for rolling up your sleeves and getting involved.

See All 52 Reviews

Capitol Office Solutions Photos

Capitol Office Solutions photo of: A Xerox Company
Capitol Office Solutions photo of: Q3 Sales Meeting
Capitol Office Solutions photo of: Walk For Zero Prostate Cancer
Capitol Office Solutions photo of: It's Friday
Capitol Office Solutions photo of: COS VA Sales Team
Capitol Office Solutions photo of: Lifebridge Gala
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Capitol Office Solutions Interviews

Experience

Experience
61%
17%
22%

Getting an Interview

Getting an Interview
33%
33%
11%
11
6
6

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Account Executive Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Capitol Office Solutions.

    Interview

    Was set up with an interview through a staffing agency. I took the chally test then was asked to set up an in-person interview. The interview went great and the manager interviewing me for the position was awesome. The manager said that I would be a great fit for the position etc. I felt great about the interview then come to find out the next day that they did not want to move forward because they were concerned about my commitment to the company based on how long I had been searching for a job. I had recently graduated in May (5 months searching) but they said I started in January (I was in school and working then). Overall very confusing and clearly they did not want to state the actual reason in which they were not interested. Overall had a great interview experience with the manager but I was put off by the inconsistency.

    Interview Questions

See All 20 Interviews

Capitol Office Solutions Awards & Accolades

  • President's Award, Global Imaging Systems, 2016
  • HR Chally World Class Sales Excellence, Chally, 2006
  • Employment Partner Award, MVLE, 2014
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