Working at CarMax

See All PhotosSee All Photos

CarMax Overview

Websitewww.carmax.com

HeadquartersRichmond, VA

Size10000+ employees

Founded 1993

Type Company - Public (KMX)

Industry Vehicle Dealers

Revenue $10+ billion (USD) per year

25 years ago, CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with a team of over ... Read more

Mission: To drive integrity in the automotive industry by being honest & transparent in every interaction.

Company Updates

We strengthen our teams by embracing our differences. Proud to be recognized by Fortune Magazine as a 2018 Best Workplace for Diversity! http://glassdoor.com/slink.htm?key=vQhWk
—30+ days ago
CarMax
Employees say: "People hired here are not just hired by credentials, but also integrity, which plays a big part in creating the Carmax atmosphere. There is plenty of room for growth and opportunity for many people." Read the Great Place to Work review here.
1 Likes
We're excited to share that The CarMax Foundation has committed an additional $4.4 million to KaBOOM! to bring innovative play to 170,000 kids. This will build on the great work that's already been done since we joined forces in 2011:
-125 playspaces created in over 80 cities
-8,500+ CarMax volunteers
-300,000 children impacted, but too many smiles to count!
#CarMaxCares

http://glassdoor.com/slink.htm?key=vQhsx
—30+ days ago
The CarMax Foundation
The CarMax Foundation promotes education, youth leadership, and children's healthy living in the communities where our associates live and work.
2 Likes

See AllSee All

We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we opened our first store in Richmond, Virginia in 1993.

Today we continue to disrupt the market by utilizing cutting-edge technologies and programs to create the future of car buying. Our commitment to delivering the honest, transparent and high-integrity car buying experience customers want and deserve has helped us become the nation’s largest retailer of used cars with more than 24,000 associates and 185 stores in 40 states nationwide.

Our growth and success would not be possible without our amazing associates. We are proud to be one of FORTUNE’s 100 Best Workplaces for Millennials, 50 Best Workplaces for Diversity, and 20 Best Workplaces for Retail. And we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 14 years in a row!

In addition to positions within our stores, we also offer career opportunities at our Home Office in Richmond, Virginia and CarMax Auto Finance in Atlanta, Georgia.

undefined

CARMAX STORE CAREERS

Our In-Store careers are exciting and rewarding. By working face-to-face with our customers, our In-store Associates demonstrate the personal commitment to exceed the expectations of our customers every day.

Career spotlight: Sales Consultant

Our sales professionals are vital to our success. They are confident, friendly, great communicators, goal-oriented, and highly professional. If you enjoy working a varied schedule and you're passionate about achieving sales success, a position as a CarMax sales professional may be for you. With so many cars, locations and new store openings, we have numerous opportunities for individuals with outstanding sales potential.

Career spotlight: Automotive Services

The quality standards for our vehicles are exceptionally high. That’s why finding outstanding individuals for our Automotive Service careers is so vitally important. Those who join us in this area are able to deliver both outstanding customer service and automotive services. With business growing every day, we have a variety of opportunities for individuals with technical automotive skills, and for management professionals.

undefined

Store Management

Our Management training program is exciting, and it’s a powerful way to take your career to the next level. Candidates rotate through relevant departments to obtain a working knowledge of our process. Cross-functional training is provided to ensure success during each rotation, which is required prior to moving to the next level. If you are a skilled manager, we can teach you how CarMax operates. We offer:

One-of-a-kind classroom training
Paid on-the-job training
Bonus potential for designated positions
Available multi-step career path progression

Auto Finance Positions

The Auto Finance division of CarMax is located just outside of Atlanta in Kennesaw, Georgia. Opportunities range from entry-level to professional careers in auto financing. As for atmosphere, we offer the perfect blend of professional and casual with nearby shopping, schools, homes, and top restaurants.

Our Auto Finance careers span these departments:

Accounting and Finance
Customer Account Servicing
Human Resources
Strategy and Analysis
Legal and Compliance

Home Office Positions

Our Home Office is not your usual corporate environment. It is exciting, modern, inviting, energizing, casual, and congenial. In addition, it is loaded with perks including an on-site fitness center, walking trails, cafeteria, and much more.

Our careers span these departments:

Accounting and Finance
Business Operations
Financial Planning
IT
Marketing
Strategy and Analysis
Human Resources
Legal and Compliance
Auto Finance

The commitment to treat people right and do the right thing defines us at our very core. These values are demonstrated in many ways, including through the benefits we offer.

The following is a summary of CarMax benefits. For more information, see our Benefits website.

HEALTH BENEFITS

Medical Plan
Dental Plan
Vision Plan

ADDITIONAL WELLNESS BENEFITS

Employee Assistance Program (EAP)
Tobacco Cessation Assistance Program
Weight Watchers® Program
On-Site Health Fairs
Expecting Mothers Program
Online Nutrition, Wellness and Financial Resources

PAID TIME OFF

To strike a balance between personal and work life, Associates are encouraged to take time for rest, relaxation, and personal needs. CarMax offers a variety of paid time off options, depending on status and needs, that include: Vacation, Sick Time, Personal Time, and Holidays.

DOMESTIC PARTNER BENEFITS

We care about the families of our Associates, whether they are traditional families or non-traditional. Our Domestic Partner Policy offers medical, dental, and vision coverage to domestic partners, regardless of gender, and their eligible children. Domestic partners are eligible for our Associate Discount Program, Relocation Assistance and Employee Assistance Program.

RETIREMENT & FINANCIAL PLANNING

Retirement Savings Plan with company match
Discretionary Annual Retirement Contribution
Employee Stock Purchase Plan

OTHER INSURANCE

Life Insurance
Business Travel Accident Insurance
Short Term Disability
Long Term Disability (LTD)

SMART SAVINGS BENEFITS

Health Care Flexible Spending Account
Day Care Savings Account
Adoption Assistance
Tuition Assistance Program
Associate Discount Policy
CarMax Rewards – Employee Discounts

OUR COMMITMENT TO DIVERSITY

We recognize the value that diversity contributes to our organization and the competitive advantage we can maintain by having a broad range of talents, perspectives, and ideas with a commitment to continuously improving our business.

We ensure every associate, applicant, customer, vendor, and shareholder is treated equitably, and we respect the attributes they offer. Examples of such attributes may include age, race, color, gender, disability, sexual orientation, religious affiliation, gender identity, national origin, marital status, and citizenship. Furthermore, we acknowledge the values and needs of a richly diverse customer base, and support the communities where our associates live and where we do business.

CarMax Reviews

3.5

StarStarStarStarStar

Rating TrendsRating Trends

Recommend to a friend

Approve of CEO

Bill Nash

524 Ratings

Oct 22, 2018
Helpful (1)
"Wonderful Environment to Work In"
StarStarStarStarStar
Work/Life Balance
Culture & Values
Career Opportunities
Comp & Benefits
Senior Management
Former Employee - Sales Consultant in Turnersville, NJ
Former Employee - Sales Consultant in Turnersville, NJ
Recommends
Neutral Outlook
Approves of CEO
I worked at CarMax (Less than a year)
Pros
The entire staff is very friendly and does their best to assist each other.
Cons
Flat rate commission and subsidy program
Advice to Management
Be understanding of your individual sales person's style of sales, the company may provide the methods to sell but ultimately it is the consultant that is the key factor.
CarMax 2018-10-22 11:55 PDT

See All 2,650 Reviews

CarMax Photos

CarMax photo of: Columbus, GA Storefront

CarMax photo of: Katy Freeway Grand Opening

See All PhotosSee All

CarMax Interviews

Experience 966 Ratings

Experience

Positive

59%

Neutral

20%

Negative

21%

Getting an Interview 1,016 Interview Reviews

Getting an Interview

Applied Online

72%

Campus Recruiting

Employee Referral

Recruiter

In-Person

Other

Staffing Agency

Difficulty 966 Ratings

3.0

Average

Difficulty

Hard