CarMax Overview

  • Richmond, VA
  • 10000+ Employees
  • 1993
  • Company - Public (KMX)
  • Vehicle Dealers
  • $10+ billion (USD)

For 25 years, we’ve been changing the auto industry by delivering the honest, transparent and high-integrity car buying experience customers deserve. This disruptive thinking helped us become the nation’s largest retailer of used cars with more than 200 stores nationwide. And ...
Mission: To drive integrity in the automotive industry by being honest & transparent in every interaction.

Company Updates

February 1, 2021
CarMax is proud to be named a #BestPlaceToWork for #LGBTQ Equality by Human Rights Campaign Foundation for earning a 100% score on the 2021 Corporate Equality Index.
Shared image - Corporate Equality Index
Corporate Equality Index
November 30, 2020
CarMax is hiring for more than 100 contact center positions in Kansas City
Shared image - We're Hiring: CarMax has more than 100 open jobs in KC
We're Hiring: CarMax has more than 100 open jobs in KC

CarMax Reviews

Recommend to a Friend
Approve of CEO
Bill Nash
Bill Nash
1,196 Ratings
Featured Review
Current Employee, more than 1 year

"Very inclusive"

Aug 6, 2020 - Customer Experience Consultant
Positive Outlook
Approves of CEO


An inclusive environment for POC and lgbtq. The company is very open about BLM and we often have open discussions or “town halls” to speak on daily issues wether it’s about work or outside of


I wish i was able to change my schedule. I work 12pm to 9pm
See All 4,075 Reviews

Diversity & Inclusion at CarMax

(474 Reviews)

CarMax Photos

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CarMax Interviews

Getting an Interview
Applied online72%
Campus Recruiting9%
Employee Referral8%

  1. Sales Position Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience


    I received a text about a job position I had applied for. I was told to fill out an application and I would be called back for an interview. I filled out the information, then got an email like 3 days later. The email stated to contact CarMax, but didn’t send any contact information at all. I posted on their FB page and got a response to contact someone on email. I sent a reply to that department and called the person who originally sent me a text. The person I called acted confused and I couldn’t understand them. I then get an email like a week later saying I wasn’t picked for the position.

    Don’t lie to people and say you want to do an interview and then say oh never mind we don’t want you. The process is obviously scattered and there’s no direct line of communication. It’s companies like this that make people not want to apply for jobs. I recommend staying away from this company.

    None, I was lied to about the interview

    Answer Question

See All 1,272 interviews

CarMax Awards & Accolades

  • 100 Best Companies to Work For, #20Fortune Magazine2020
  • Best Places to Work for LGBT EqualityHuman Rights Campaign Foundation2020
  • Best of the Best - Top Veteran-Friendly CompaniesU.S. Veteran's Magazine2020
  • PEOPLE's 50 Companies That CarePeople2020
  • Top WorkplacesThe Atlanta Journal-Constitution2020

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with CarMax Job Seekers

Sales Consultant
Learn About the Job
Business Analyst Rotation Program
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CarMax FAQ

(58 Questions)

All answers shown come directly from CarMax Reviews and are not edited or altered.

See questions about:

What is paid time off like at CarMax?

...Great benefits: 2 weeks PTO a year, paid holidays, sick time, tuition reimbursement...

September 22, 2020

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