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CarMax Overview
Richmond, VA
10000+ employees
1993
Company - Public (KMX)
Vehicle Dealers
$10+ billion (USD) per year
Almost 25 years ago, CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with a team ... Read more
Mission: To drive integrity in the automotive industry by being honest & transparent in every interaction.
Company Updates
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CarMax product designers are innovative problem solvers who spend their days building amazing customer experiences. They are also driven to share their talent to help nonprofit organizations serve those in need. Inspired by the mission of Greater Richmond SCAN (Stop Child Abuse Now), our product designers recently guided the organization through an interactive session focused on increasing the impact of their online resources. We can’t wait to see how they put these discoveries to work to increase engagement and support for their valuable mission. #carmaxdiscoveryjam #productdesign
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Our approach to volunteering is simple: We care about what our associates care about. Throughout the year, CarMax associates select the causes and nonprofits they are most passionate about and The CarMax Foundation honors their service with a grant to that organization. And during June, we double the grants for team projects. This month and every month #CarMaxCares.
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CarMax – Why Work For Us?
We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we opened our first store in Richmond, Virginia in 1993.
Today we continue to disrupt the market by utilizing cutting-edge technologies and programs to create the future of car buying. Our commitment to delivering the honest, transparent and high-integrity car buying experience customers want and deserve has helped us become the nation’s largest retailer of used cars with more than 24,000 associates and 185 stores in 40 states nationwide.
Our growth and success would not be possible without our amazing associates. We are proud to be one of FORTUNE’s 100 Best Workplaces for Millennials, 50 Best Workplaces for Diversity, and 20 Best Workplaces for Retail. And we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 14 years in a row!
In addition to positions within our stores, we also offer career opportunities at our Home Office in Richmond, Virginia and CarMax Auto Finance in Atlanta, Georgia.
CARMAX STORE CAREERS
Our In-Store careers are exciting and rewarding. By working face-to-face with our customers, our In-store Associates demonstrate the personal commitment to exceed the expectations of our customers every day.
Career spotlight: Sales Consultant
Our sales professionals are vital to our success. They are confident, friendly, great communicators, goal-oriented, and highly professional. If you enjoy working a varied schedule and you're passionate about achieving sales success, a position as a CarMax sales professional may be for you. With so many cars, locations and new store openings, we have numerous opportunities for individuals with outstanding sales potential.
Career spotlight: Automotive Services
The quality standards for our vehicles are exceptionally high. That’s why finding outstanding individuals for our Automotive Service careers is so vitally important. Those who join us in this area are able to deliver both outstanding customer service and automotive services. With business growing every day, we have a variety of opportunities for individuals with technical automotive skills, and for management professionals.
Store Management
Our Management training program is exciting, and it’s a powerful way to take your career to the next level. Candidates rotate through relevant departments to obtain a working knowledge of our process. Cross-functional training is provided to ensure success during each rotation, which is required prior to moving to the next level. If you are a skilled manager, we can teach you how CarMax operates. We offer:
- One-of-a-kind classroom training
- Paid on-the-job training
- Bonus potential for designated positions
- Available multi-step career path progression
Auto Finance Positions
The Auto Finance division of CarMax is located just outside of Atlanta in Kennesaw, Georgia. Opportunities range from entry-level to professional careers in auto financing. As for atmosphere, we offer the perfect blend of professional and casual with nearby shopping, schools, homes, and top restaurants.
Our Auto Finance careers span these departments:
- Accounting and Finance
- Customer Account Servicing
- Human Resources
- Strategy and Analysis
- Legal and Compliance
Home Office Positions
Our Home Office is not your usual corporate environment. It is exciting, modern, inviting, energizing, casual, and congenial. In addition, it is loaded with perks including an on-site fitness center, walking trails, cafeteria, and much more.
Our careers span these departments:
- Accounting and Finance
- Business Operations
- Financial Planning
- IT
- Marketing
- Strategy and Analysis
- Human Resources
- Legal and Compliance
- Auto Finance
The commitment to treat people right and do the right thing defines us at our very core. These values are demonstrated in many ways, including through the benefits we offer.
The following is a summary of CarMax benefits. For more information, see our Benefits website.
HEALTH BENEFITS
- Medical Plan
- Dental Plan
- Vision Plan
ADDITIONAL WELLNESS BENEFITS
- Employee Assistance Program (EAP)
- Tobacco Cessation Assistance Program
- Weight Watchers® Program
- On-Site Health Fairs
- Expecting Mothers Program
- Online Nutrition, Wellness and Financial Resources
PAID TIME OFF
To strike a balance between personal and work life, Associates are encouraged to take time for rest, relaxation, and personal needs. CarMax offers a variety of paid time off options, depending on status and needs, that include: Vacation, Sick Time, Personal Time, and Holidays.
DOMESTIC PARTNER BENEFITS
We care about the families of our Associates, whether they are traditional families or non-traditional. Our Domestic Partner Policy offers medical, dental, and vision coverage to domestic partners, regardless of gender, and their eligible children. Domestic partners are eligible for our Associate Discount Program, Relocation Assistance and Employee Assistance Program.
RETIREMENT & FINANCIAL PLANNING
- Retirement Savings Plan with company match
- Discretionary Annual Retirement Contribution
- Employee Stock Purchase Plan
OTHER INSURANCE
- Life Insurance
- Business Travel Accident Insurance
- Short Term Disability
- Long Term Disability (LTD)
SMART SAVINGS BENEFITS
- Health Care Flexible Spending Account
- Day Care Savings Account
- Adoption Assistance
- Tuition Assistance Program
- Associate Discount Policy
- CarMax Rewards – Employee Discounts
OUR COMMITMENT TO DIVERSITY
We recognize the value that diversity contributes to our organization and the competitive advantage we can maintain by having a broad range of talents, perspectives, and ideas with a commitment to continuously improving our business.
We ensure every associate, applicant, customer, vendor, and shareholder is treated equitably, and we respect the attributes they offer. Examples of such attributes may include age, race, color, gender, disability, sexual orientation, religious affiliation, gender identity, national origin, marital status, and citizenship. Furthermore, we acknowledge the values and needs of a richly diverse customer base, and support the communities where our associates live and where we do business.
CarMax Reviews
CarMax2398Approve of CEO
Bill Nash
386 Ratings
Helpful (1)
![CarMax Logo]()
"Sales Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CarMax full-time (More than 3 years)
Pros
Great overall Company! Great training, great employee culture and really prides itself on integrity. I love working for companies with real integrity.
Cons
Growth is very competitive and takes a while.
CarMax 2018-06-21 23:09 PDT
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CarMax Interviews
Experience
Experience
58%
20%
22%
Getting an Interview
Getting an Interview
73%
9%
8%
4
4
2
0
Difficulty
3.0
Average- Featured Interview
Helpful (49)
Accepted OfferPositive ExperienceAverage InterviewCarMax 2017-05-04 09:52 PDTApplication
I applied online. I interviewed at CarMax (Puyallup, WA) in April 2017.
Interview
Applied online which took about an hour, includes a personality quiz. The next day I received a call from the office requesting to set up an interview. Called back and was offered an interview within the next two days. Interview started 15 minutes late due to MOD being busy.
Interview Questions
- Typical questions such as "Describe a time in which you had to make a sale to a client, describe how you made the sale and what challenges you faced." Answer Question
CarMax Awards & Accolades
- 100 Best Companies to Work For, #34, Fortune Magazine, 2018
- Training Top 125, #49, Training Magazine, 2018
- 20 Best Workplaces in Retail #5, Fortune, 2017
- Most Valuable Employers for Military®, Recruit Military, 2017
- Fortune 500, #174, Fortune Magazine, 2017
Work at CarMax? Share Your Experiences
