Working at CarSense | Glassdoor

CarSense Overview

Chester Springs, PA
201 to 500 employees
1997
Company - Public
Vehicle Dealers
$100 to $500 million (USD) per year
CarSense is a whole new way to buy a pre-owned car. It’s completely free of the usual haggling, nagging uncertainties, and maddening frustrations that ruin the pleasure of buying a car. You'll notice the difference the minute you set foot on a CarSense ... Read more

Mission: "Enhancing lives by faithfully providing unequaled automotive value in an open, friendly and trustworthy environment"


Glassdoor Awards

Best Places to Work: 2019 (#31)

Company Updates

  • CarSense recently wrapped up its inaugural Glassdoor Celebration at all five locations. We hosted a pig roast luncheon to celebrate our ranking on the Glassdoor Best Places To Work list. It was an opportunity to let our associates know how much we value their service and how incredibly moved we are by the positive feedback they shared on the site, which led directly to our #31 placement on the Best Places To Work list. In addition to treating our associates to a delicious lunch – delivered directly to the store – we also provided them with packets that further explained this very exciting milestone! We also used the opportunity to chart a path forward and encouraged our associates who haven't yet done so to leave a review and share their experience of working at CarSense. We always try to celebrate success at CarSense and this was the perfect time to do so!

  • CARSENSE CELEBRATES GLASSDOOR RANKING WITH AN EMPLOYEE-CENTRIC
    THANK-YOU PARTY AND PIG ROAST

    Regional CarSense locations take time out for fun in honor of being named one of Glassdoor’s Best Places to Work

    WHAT: CarSense was selected for Glassdoor Best Places To Work. To celebrate, the company is holding pig roasts and award ceremonies for their employees at all five locations in the Delaware Valley. Of the 800,000 businesses rated on Glassdoor, CarSense was ranked #31. CarSense consistently ranks among the Top Workplaces in Philadelphia but this is the first national recognition.

    WHEN: Friday, February 22, 2019
    Best visual: 12:15 p.m. to 1 p.m.
    WHERE: All CarSense Locations throughout the Delaware Valley
    Best Location for News Media:
    Chester Springs CarSense
                21 Pottstown Pike
                Chester Springs, PA 19425
    WHO: 100+ CarSense employees
        VP of Personnel and Culture Development, Kirk Schrader
    ADDITIONAL
    INFORMATION: CarSense is growing and will be expanding with a new location in Glen Mills, PA this summer. The company believes in maximizing employee satisfaction

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CarSense Video

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CarSense – Why Work For Us?


What's it like to work at CarSense?

Ask anyone here and they'll tell you: CarSense is one heck of a great place to work.

We provide a safe, friendly working environment, competitive benefits, plenty of camaraderie and, most of all, room to grow.


Our approach is 180° from other pre-owned car dealers. You feel it the minute you walk in the door. It's a no-hassle environment where everyone – customers and staff – is treated with courtesy and respect. 

We encourage you to apply online for a position or call one of our locations today.

Currently, we are interviewing for the jobs listed under each location. Simply download and fill out an application and then apply online. 

Don't see any current job openings that match your skill set? Join our Talent Network and we'll reach out to you with future job openings that match your criteria.

Other car dealers put all their energy into making sales. We put ours into making friends. At CarSense, you'll benefit from added extras you can't find other places. You'll also get objective information that provides our customers – who may not know a lot about cars – with what it takes to make the best choice.

  • We believe in maximizing satisfaction, not profits.
  • We believe in sharing. Sharing our expertise with customers who want it, sharing our good fortune with the community, and sharing smiles as often as possible.
  • We believe in fairness. From our no-haggle pricing to our 5-day return guarantee, we want our customers to have the information and the time to make the best choices.
  • We believe in innovation. A Lifetime Engine Guarantee. Mouse to House Delivery.  You won't find them a lot of other places.
  • We believe we will do better as a company if we vigilantly attempt to do better by others.
  • We believe in impartiality – not favoring one car model over another, or favoring car customers with greater knowledge over those with less.
  • We believe in the golden rule. We believe that, at heart, all business is personal, and hold ourselves to the highest level of ethical and moral conduct.
  • We believe in you. Good people deserve good things.


 Jason Lief



Sales Manager

I started with CarSense in February 2014. I was looking for a job that I could turn into a career, and that is exactly what I found. It was very important to me to find a company where I could grow and showcase my skills. I started as a Sales Associate at the Hatfield location where I learned so much. Three years later, I was promoted to Sales Manager and transferred to the Mt. Holly location, which is not that far from where I live.  I have been with CarSense for four years now and it is everything I was searching for in a career. I'm happy that I was able to find a company that I want to work for until I retire.


Sales Manager

I started with CarSense back in 2008 at our Hatfield store. After my first year, I moved back to Pittsburgh to be closer to my family. When I heard from Tim Wright that CarSense would be opening a location out here, I was beyond excited! I was with the Cranberry Twp. store since the beginning of 2012, as a part time employee. Then, I was promoted to Internet Sales. After three successful years in the Internet Sales Department, I was promoted again to Sales Manager in our Robinson Twp. location and I have most recently transferred to our Cranberry Twp. location maintaining my position as a Sales Manager. CarSense is a great company where the management values the employees, and there is always room for opportunity through growth.

Laura Drummond

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Amy DiJenno

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Accounting Manager

I had just graduated from college in 2008 when I started working as a Delivery Coordinator at CarSense Hatfield. Several months later, I was offered the position of Finance Assistant, which I loved. I worked in the Hatfield Finance Office for several years, growing my skills and deepening my knowledge bank with the help of our very dedicated managers. When we opened our first store in the Pittsburgh region, I was offered the opportunity to relocate to Western PA to help open the Finance Office. It was so exciting to move to a new area and to open a brand new store.  After working at the Cranberry store for a couple years, I moved to the next new store in the Pittsburgh region, this time in Robinson Township. I spent two years there doing title work, before being offered the position of Controller, I jumped at the opportunity! I have since relocated back to Southeastern PA, working in the Chester Springs office as a Controller.  I marvel at the opportunities I’ve been presented over the past ten years! CarSense really believes in their associates and our potential. Even after ten years, I continue to work hard and grow as a professional.

Finance Manager

I've been in sales most of my career and moved to the Mt. Holly area four years ago. While searching for a job, I researched many companies. CarSense kept showing up with great reviews both from employees and their customers. The reviews posted discussed a positive and people centered culture. I applied to CarSense and several other companies, but CarSense seemed very different from other dealerships because of the positive company culture. Shortly after applying, I was offered and accepted a position in sales and began my career at CarSense. Recently, I was promoted to Finance Manager. After four years, CarSense has lived up to all of my expectations. The corporate culture is excellent and I enjoy my job at CarSense. I feel that there is so much opportunity here and room for growth. Working for CarSense has been one of the best decisions I’ve ever made and there's still more to come!

Sunny Sikhoumeuang


Henry Figueroa

General Sales Manager

Upon graduating from Lincoln Technical Institute, I began my career with CarSense Mt. Holly in 2011 as a Service Technician. One year later, I was promoted to the Sales Team where I worked as a Sales Consultant for over three years. This new position afforded me great selling experience as well as insight into the world of the Finance. When the position of Service Consultant became available in 2015, I transitioned back to the Service, this time working directly with customers on their automotive needs. I was next promoted to Internal Service Manager before transitioning back to Sales in 2018. I worked as a Sales Manager before being offered the tremendous opportunity to be the General Sales Manager at our Mt. Holly location. Being able to move within the company and learn so many aspects of the business over the last 7+ years has truly been a rewarding experience. CarSense has given me the tools to better myself and I’m looking forward to the opportunities that will come my way!

Detailer

I was initially hired by CarSense as a lot attendant in 2012. After a year of dedicated service, I was promoted to a Detailer in 2013, which was an incredible step forward. I loved every minute of detailing. I’ve always taken great pride in knowing the importance of my work, particularly in making our cars look brand new. This helps with providing the best experience for our customers. I spent five years immersed in the Detail Department before I was promoted to an Internal Technician in 2017. One year later, I transitioned back to Detail, where I have been since. I’m incredibly grateful for the constant opportunities for success at CarSense.

 

         Pat Morrison

Jason Seipt

Sales Manager

I graduated from Delaware Valley College in 2009 and quickly entered the job market. I knew I wanted my first job to be meaningful and one that would allow me to really make a positive contribution. I found myself presented with the opportunity to work for CarSense in Hatfield as a Sales Consultant. I was later promoted to Sales Manager, the position I currently hold. CarSense provides a relaxed, team-oriented atmosphere which allows us to provide a better experience for our customers. Our foundation is based on hard work, integrity and fairness for both the employee and our customers. I have been with the company for over 9 years now and I've never looked back. I look forward to what the future holds.

Inventory Manager

I began working at CarSense as a Sales Consultant in June 2012 after a referral from one of my best friends. I quickly found that CarSense was everything that she had described: a dedicated team of like-minded individuals united under the shared goal of providing an exceptional customer service experience. I am proud of the work that we do, I love coming to work every day, and I’m honored to work for a company that is your “friend in the business.” I’ve also decided to pay my initial referral forward by bringing six of my friends to work at CarSense; I’d recommend anyone to join the team!  Since April 2016, I’ve been working as an Inventory Manager, a job that combines three of my favorite things: organization, people and numbers.  I am excited to see what the future holds for me at CarSense.

Cory Ermold

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Tim Janney

Internal Service Manager

After working for a traditional auto service center I joined the CarSense Family as a Technician in 2006 and have never looked back. Like so many others, CarSense presented me with the opportunity to grow with the company. In 2010, I was selected to become the Internal Service Manager at our Hatfield location. I have been with CarSense a total of 12 years and I still love coming to work every day! Working at CarSense is a unique experience that you won’t find anywhere else. Other employers may say that they’re different, but CarSense truly is.

Office Manager/Title Clerk

After 20 years in the auto industry, I was ready for a change. My plan was to change jobs and work in a completely different industry. Several friends had purchased vehicles at CarSense and told me about the CarSense Way. Intrigued, I dropped my resume off at the store. I was still contemplating a career change when I received a call from CarSense asking me to come in for an interview. As soon as I walked into the interview, it felt like home. Just a short while later, I received a call offering me the position of Title Clerk. I ended up turning down the other job I had been offered, and accepted this one. I have been with CarSense for five and a half years now, and I was most recently promoted to the Pittsburgh Area Office Manager.  As a single mother, I can speak firsthand as to how much CarSense treats their associates like family, and how much they respect our work/life balance. I thoroughly enjoy my job and my team and I love coming to work everyday.

 

Jill Sedoris

 



CarSense Reviews

4.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CarSense President & CEO Gene Niconovich
Gene Niconovich
158 Ratings
  • Featured Review

    "Be a Valued Member of a Winning Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Detail Manager in Hatfield, PA
    Current Employee - Detail Manager in Hatfield, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarSense full-time (More than 8 years)

    Pros

    There are many pros to working at CarSense. Not only do you get the opportunity to be a part of a successful organization that practices what it preaches with
     the strong core values that it embraces, your contributions to the overall success of the company are always valued and appreciated. You never feel like just another number at CarSense. Fun team building events for associates are regularly hosted at Speed Raceway, Dave and Busters, Escape the Room and others- last week was Dave and Busters for me and it was an awesome time! Our annual summer picnic at Hershey is always a great time with the family, and the Christmas party is off the charts! There's no better feeling than waking up to go to work every day as part of a winning team, but it feels even better when you know that your individual contributions to the overall success of the company are never overlooked! There are many times when friends and family will tell me "my company never does those things for us!" Well, CarSense is growing and hiring, so join our team!

    Cons

    There are no cons to working at CarSense. You get back everything that you put in! As is the case with being a part of any winning team, you will work hard and will work in a fast paced, goal driven environment- no one ever said that winning was easy! On the flip side of that, success is always celebrated here.

    Advice to Management

    Provide tuition reimbursement opportunities for associates who wish to further their education (master's degrees, etc) as they advance their career with the company.

See All 202 Reviews

CarSense Photos

CarSense photo of: CarSense
CarSense photo of: Alexis doing a delivery
CarSense photo of: Paul a detailer at Chester Springs
CarSense photo of: Sales Consultant Jason Cuzzolina
CarSense photo of: CarSense Robinson and Cranberry at the Pens Game
CarSense photo of: We love our drivers- breakfast- just because :)
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CarSense Interviews

Experience

Experience
83%
3%
14%

Getting an Interview

Getting an Interview
76%
15%
6%
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Photographer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at CarSense.

    Interview

    The hiring and interview process, albeit a little slow, was much different than any other I have encountered. They wanted to know about me. Of course there were the traditional, "what would you do in this situation" questions, but it was still much different. The interview I had in person was very comfortable, and my phone interview was like having a conversation with a friend after a bit.

    Interview Questions

    • It was awhile ago, so it is pretty vague. Also, there were quite a few questions that needed more than a short answer.   Answer Question

    Negotiation

    There really wasn't much negotiation, I was pretty excited to get the offer.

See All 37 Interviews

CarSense Awards & Accolades

  • Top Workplaces, Pittsburgh Post-Gazette, 2018
  • Top WorkPlace - Midsize, Philly.com, 2018
  • Top Workplaces -- Small, Pittsburgh Post-Gazette, 2017
  • Top Workplaces -- Midsize, Philly.com, 2017
  • Top Workplaces, Pittsburgh Post-Gazette, 2013
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