Carbonite Careers | Glassdoor

Carbonite Overview

Boston, MA
501 to 1000 employees
2005
Company - Public (CARB)
Information Technology
$100 to $500 million (USD) per year
Carbonite's software preserves files just like it did Han Solo. We are a leading provider of cloud and hybrid business continuity solutions for small and midsized businesses. Together with our partners, we support more than 1.5 million individuals and small ... Read more

Company Updates

  • “My vision has always been to fill a large niche - there’s no single dominant provider of data protection." http://glassdoor.com/slink.htm?key=vQlLC

    Carbonite CEO's Data Protection Plan Comes Into Focus - ChannelE2E

    If you walk into Carbonite CEO Mohamad Ali's office, you might notice a large white board diagram. Take a closer look, and quite a few of the boxes within the diagram are checked off. A new business plan, perhaps? Actually, no.

  • Congratulations to Mohamad Ali, named one of the Top 25 Innovators of 2017 by CRN! http://glassdoor.com/slink.htm?key=vQlXW

    The Top 25 Innovators Of 2017

    As part of the Top 100 Executives Of 2017, CRN looks at 25 execs that are setting the tone in the technology world.

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Carbonite – Why Work For Us?


At Carbonite, your work is valued. Whether you’re fresh out of college or a seasoned pro, we want to know how your ideas can help take our company to new heights.

We have an experienced, dedicated leadership team that is committed to recruiting and retaining top talent in every area, from engineering to marketing, to achieve our strategic vision.

And even though we offer lots of perks, such as an open vacation policy, we know perks aren’t the only reason to join a company. The fact is that we are focused on enabling our employees to develop their skills, expand their knowledge and advance their careers.

Carbonistas are encouraged to explore new areas and achieve the highest level of success in their roles. And we offer everything from training and management courses, to lunch and learns to help you get there. Consider Carbonite the perfect place to take your career to the next level!


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Voted one of Maine’s Best Places to Work in 2015, our Lewiston, Maine office is not just a call center, it’s a place to grow your career. We embrace an environment of continuous growth and development. In fact, 90% of positions in Lewiston are filled internally. That’s right, 90%!

We provide all of our Technical Support professionals with free technical training and even Microsoft Certification Training, as well as all day access to snacks, drinks, coffee – and our coveted popcorn machine.

Like to have fun? Our office also houses a game room including WiiU, Playstation, Xbox, Nintendo64, an Arcade cabinet with over 130 vintage games, a foosball table and a pool table. 

If that’s not enough to convince you to join us, hear from our Customer Care team firsthand about why they love working at Carbonite:

Our award-winning Customer Care team is comprised of technical experts who bring passion to what they do, and it shows. The team has won numerous awards including:

  • 2015 Best Places to Work in Maine
  • 2015 Bronze Award for Contact Center of the Year (Over 100 seats in the Technology Industry) from the Stevie Awards organization
  • 2015 American Business Award - Gold - Customer Service team of the year in Computer Software. This is for the Carbonite Service Recovery Unit (CSRU)
  • 2015 American Business Award - Gold - Customer Service Executive of the year in Computer Software (Rob Frost, VP Customer Service)
  • 2015 American Business Award - Silver - Customer Service Department of the year in Computer Services and Software

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So, what are you waiting for? Send your resume to mainerecruiting@carbonite.com

At Carbonite, we offer internships and co-op opportunities to undergraduate and graduate students in many areas of study, so chances are we’ve got the perfect opportunity for you. If you’re a driven, ambitious student who welcomes a challenge, you’re half way to becoming a Carbonista already!

As an intern, there’s nothing better than feeling like a full-time employee who is really making an impact, and at Carbonite we treat you just like one of us. Whether you’re collaborating with engineers, user experience experts, accountants or marketers, you’ll have the opportunity to own your role, work on projects that we’re actually deploying to our customers, and make a real contribution during your time here.

When you join our team, we expect you to bring your “A” game, and come ready to learn and share your ideas. Remember, we see YOU as the future of our company. So if you show us you’re indispensable, we will find a way to hire you full-time. In fact, many of our interns are offered full-time positions upon graduation.

Since we treat you like a Carbonista, we also give you many of the same perks, including flexible hours, free meals, snacks and drinks, volunteering opportunities and more. Plus, you get to work in one of the coolest offices in Boston!

Beyond the traditional perks, we want you to make the most of your time at Carbonite. As part of our Mentorship Program, you’ll learn about what it’s like to work in different areas of our company. We’ll also have Lunch and Learns just for you, where you’ll get to meet with senior management to discuss everything from our company history to their career experiences.

So, what are you waiting for? Send your resume to internships@carbonite.com. 

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From our hi-tech, Star-Wars-themed office in downtown Boston, to our free lunch Fridays and flexible work hours, we strive to keep our employees happy! Here are some of the perks you can expect to enjoy as part of our team:

Cool Spaces

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We don’t like to brag, but we’d say our office is pretty darn cool, from our modern collaborative floor plan with its Star Wars theme, to writeable walls all over the place, lots of alternative work spaces, and in-house ping pong. Our comfortable atmosphere lends itself perfectly to our “no dress code” policy, where you can wear whatever works for you.

And your lunch hour and after-work life will never be boring again. We’re located in the heart of downtown Boston, just feet away from public transportation, bars and restaurants, and shopping galore.

Oh, and did we mention our Maine office houses a game room with video games, ping-pong, foosball and a bowling alley downstairs? Yup, we’ve got it all.

Benefits

Benefits are important to all of us, and Carbonite offers exactly what you need. Our employees receive medical, dental and vision insurance, as well as 401K matching and tuition reimbursement. And, we don’t stop there.

Many of our employees are commuters and we know the added stress of having to locate and pay for transportation, so we offer subsidized parking directly underneath our Boston building, as well as discounted public transportation passes.

And, who doesn’t love free food? Our employees enjoy free breakfast every Monday to help them ease into the work week, as well as free lunch every Friday. We also provide free snacks and drinks throughout the day to keep your belly full, your brain caffeinated and your thirst quenched.

And if that’s not enough, we also celebrate the hard work of our employees with quarterly and holiday outings.

Work/Life Balance

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At Carbonite, we recognize the importance of work life balance. Not only do we allow for flexible work schedules, but we offer unlimited paid vacation time and the option to telecommute/work from home. We make it easy for you to take the time you need, when you need it.

We want you to stay healthy too. Carbonistas enjoy discounted gym memberships, free yoga classes, road races, nutrition coaching, chair massages, eyebrow waxing and more! If you’re passionate about health and wellness like we are, you can even join our Wellness Club.

Volunteering and giving back to the community are also near and dear to us. Carbonistas donate time and goods to numerous charities including Cradles to Crayons, Evergreen Center and Greater Boston Food Bank. We also host blood drives, food and clothing donations and more. Have an idea for our next community service project? We’d love to hear it!

Carbonite Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Carbonite President & CEO Mohamad Ali
Mohamad Ali
67 Ratings
  • Featured Review

    "Strength in every regard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carbonite full-time (Less than a year)

    Pros

    Amazing culture and focus on employees. Strong vision with intelligent and capable people to deliver on it. Willingness to invest in people and technology. Leadership with a point of view, providing a true sense of purpose for employees.

    Cons

    Commute into Boston if you live outside of the city. But a commute to anywhere is relative. Right?!

    Advice to Management

    Sustain the culture. It is really nice to come to work every day!

See All 156 Reviews

Carbonite Photos

Carbonite photo of: Office space
Carbonite photo of: Carbonistas enjoyed a Portland Sea Dogs baseball game, which was Star Wars themed for the evening!
Carbonite photo of: Carbonistas volunteered at @Gr8BosFoodBank & sorted 14,298 lbs of grocery donations!
Carbonite photo of: Our Sunnyvale team enjoyed the day at Bear Mountain
Carbonite photo of: @PlayworksNewEngland - Carbonite receives their Corporate Kickball trophy for 2017!
Carbonite photo of: Kickin' off Shark Week - Carbonite booth at our partner, Tech Data's vendor showcase
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Carbonite Interviews

Experience

Experience
50%
23%
26%

Getting an Interview

Getting an Interview
62%
20%
8%
4
4

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Marketing Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Carbonite.

    Interview

    Had a phone interview with an HR Representative, and less than a week later had a phone discussion with the hiring manager. Both interviews went really well! After my conversation with the hiring manager, I felt extremely confident and thought at the very least I would be given an opportunity to have an onsite interview to further make my case on why I am the best candidate for the position.

    Less than 48 hours later, I find out that they are moving forward with other candidates who better fit there needs, even though I honestly don't know how much more I could have said during my phone interview to convince them that the job role would have been a great fit based on my experiences and background. I find this reason very generic and very vague, and the prompt time it took to come to this conclusion I find to be very concerning, and dare I say a little shady. I find many hiring managers these days have a very one-dimensional mindset, and its no wonder why people are finding it so difficult to get ahead or promoted these days. Finding the perfect 10 candidate doesn't always mean that person is indeed the best candidate.

    Interview Questions

    • Interview questions were generic. Examples below:

      1) What made you interested in applying for this position?
      2) Describe your responsibilities in your current position?   Answer Question
See All 27 Interviews

Carbonite Awards & Accolades

  • Contact Center of the Year (Over 100 Seats) - Technology Industries(Bronze Stevie), The Stevie Awards, 2015
  • Best Cloud Backup and Disaster Recovery Vendor, Channel Pro Readers' Choice Awards, 2015
  • Best Places to Work(#6- large), Best Places To Work in Maine, 2015
  • Best Cloud Storage Service, PC Mag, 2015
  • Channel Chief, CRN, 2015
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