I have been working at Cardtronics full-time (Less than a year)
The benefits and pay are great, my management is professional, polite and courteous to others needs outside of work. We do routine private reviews to try and maintain goals. Company often brings in lunch and we celebrate office birthdays each month with cupcakes baked by one of our own.
High call volume and odd shifts with majority having no weekends off in my department seeing that it is the Command Center. (The pay is compensated for working weekends, so even then the company does right by the employee.)
Advice to Management
Keep doing what you're doing and taking care of employees. I am very happy to have been hired with Cardtronics and have intentions to make it my permanent employer.
I applied online. The process took a week. I interviewed at Cardtronics (Houston, TX).
The interview was fairly quick and impersonal. I met with a VP and a manager in another location was on speaker phone. There was no phone screening and when I went in they went straight into behavioral questions, didn't ask me anything about my background to describe what I did at my previous jobs... none of that. They just went straight to "tell me about a time when..." which I thought was kind of strange and they may have missed valuable info by not asking those questions. After a week of hearing nothing I email the recruiter to follow up. She told me they chose someone else who's experience better matched the position. Funny since they didn't ask me to describe my previous jobs but within my responses to their other questions I did describe what I did. Also funny because the job's description and what they told me about the job sounded EXACTLY like what I did at my last job.
I wonder had I not emailed the recruiter would they ever have got back to me about their decision. I was a bit disappointed that I didn't get it because it sounded just like what I used to do and sounded like a role that would give me more challenge than what I'm doing now and also they're only 10 mins away from where I live. But based on a lot of the reviews I've seen here I think I may have dodged a bullet by not having "experience that matched the role".
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