Mission: Our values are:
Our customers are at the heart of everything we do every one of us makes a difference together we make things better. Each of us is committed to the highest standards of quality and best practice, to meeting and exceeding our compliance to ...
I have been working at Care UK full-time (More than 3 years)
friendly supportive team members and supervisors, great call centre manager who is very approachable. good pay for call handler.
job security is good as company is going from strength to strength
shift patterns are not great - 12 hours for full timers and every weekend for part timers
Advice to Management
consider alternating weekends for part time staff to aid retention
I applied online. The process took 2+ months. I interviewed at Care UK (London, England (UK)) in May 2016.
Brief interview and practice call. I started out by applying through an online application and then I got a brief telephone call inviting me to interview. The interview had 2 people where I was asked questions on my experience of working with customers
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