Working at Care UK | Glassdoor

Care UK Overview

Colchester, England (UK)
10000+ employees
1982
Company - Private
Health Care
$25 to $50 million (USD) per year
Bupa, NHS, Ramsay Health Care
As its name implies, Care UK is in the business of caring for children, adults, and seniors in the United Kingdom. The company's services span the gamut from primary care physician offices and walk-in clinics to nursing and residential homes for the elderly and ... Read more

Mission: Our values are:

Our customers are at the heart of everything we do every one of us makes a difference together we make things better. Each of us is committed to the highest standards of quality and best practice, to meeting and exceeding our compliance to ... Read more

Care UK Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
58 Ratings
  • "great people great training but long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than 3 years)

    Pros

    friendly supportive team members and supervisors, great call centre manager who is very approachable. good pay for call handler.

    job security is good as company is going from strength to strength

    Cons

    shift patterns are not great - 12 hours for full timers and every weekend for part timers

    Advice to Management

    consider alternating weekends for part time staff to aid retention

See All 121 Reviews

Care UK Photos

Care UK photo of: Care UK's NHS Treatment Centre in Barlborough with a new clean air operating thearte
Care UK photo of: Will Adams NHS Treatment Centre
Care UK photo of: Southampton NHS Treatment Centre Reception
Care UK photo of: Emersons Green NHS treatment Centre Open Day
Care UK photo of: Our modern NHS Treatment Centre at Emersons Green
Care UK photo of: The smiles the resdients have from our caring carers
See All PhotosSee All

Care UK Interviews

Experience

Experience
50%
25%
25%

Getting an Interview

Getting an Interview
43%
12%
12%
12
12
6

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Health Advisor Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Care UK (London, England (UK)) in May 2016.

    Interview

    Brief interview and practice call. I started out by applying through an online application and then I got a brief telephone call inviting me to interview. The interview had 2 people where I was asked questions on my experience of working with customers

    Interview Questions

    • Name a time where customers have been difficult and what did you do to deal with it?   Answer Question
See All 16 Interviews

Care UK Awards & Accolades

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Care UK
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