Working at CareCentrix | Glassdoor

CareCentrix Overview

Hartford, CT
1001 to 5000 employees
Company - Private
Health Care
$1 to $2 billion (USD) per year
CareCentrix is the nation’s recognized leader in home health benefit management solutions, focused on effectively delivering high quality, compassionate care in the lowest cost, most appropriate setting. Headquartered in Hartford, Connecticut, the company provides a ... Read more

Mission: We improve patients’ lives by delivering innovative home health solutions that produce better outcomes and reduce overall costs through partnerships with providers and payors.

Company Updates


    'First Fiver' CareCentrix carves out $1B homecare niche

    Helping health insurers manage home-health benefits and control costs has been good business for Hartford-based CareCentrix. The company, which oversees networks of homecare service and equipment providers on behalf of insurers like Cigna, crossed the $1 billion revenue mark for the first time in 2015, and grew to a record $1.4 billion last year, CEO John Driscoll said in a recent interview at the company's Stilts Building headquarters.


    Home Health Care News - CareCentrix

    Get the latest on reducing hospital readmissions, managing care transitions and other news in the home care field.

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CareCentrix – Why Work For Us?

CareCentrix is the leader in managing patient care to the home.

We have nearly 20 years of experience
working with payors and providers to create programs that improve quality and lower costs
by managing patient care to the home.  We are passionate about making care at home safe,
high quality, accessible, and low cost. 

Company History 

Since 1996, CareCentrix has perfected a
home-healthcare model that integrates patients, clinicians, hospitals, health insurance plans and home care providers. We do this by streamlining and organizing the care-management process from post-acute recovery in the hospital to the home. By acting as agents for smart change
and driving leading-edge solutions, out programs have proven to drive better outcomes for patients and dramatically lower costs for health plans. Our highly experiences leadership team brings a wealth of health care and home care knowledge to the table. Our executives hold themselves personally accountable for every singel account relationship, from signing through tenure. 


What Sets us Apart?


Our teams of highly trained nurses, all experienced in specific disease areas
and in managing care to the home, coordinate care with physicians,
case managers and network providers.
We are URAC accredited for Health Utilization Management (UM) and conduct prospective, and retrospective utilization reviews of requested home care services. We leverage proprietary data and monitor trends to help enhance the UM policies of our customers, enabling them to make more informed decisions on their coverage policies.


Our national network of home care providers has been credentialed using NCQA credentialing standards. Our network boasts more than 8,000 qualified provider locations. In collaboration with our network, we can provide the right provider for the right level of care.  


Leveraging almost 20 years of experience and best practices, CareCentrix has consistently delivered cost reductions for customers as a result of our innovative programs and expertise in home health care utilization review, network management and care coordination.  When patients receive the care they need, when they need it, for the right cost, in the comfort of their home, the result is a win-win: savings for our customers and improved outcomes for patients.


The individualized needs of the patient and their loved ones guide all of our decisions as we continue to develop optimal solutions for successful healing in the home.  From sleep, to hospital readmission reduction, to home infusion and more, our programs utilize technology, our expert staff, our contact with patients and family to guide, educate and support patients towards healthier outcomes and increased satisfaction.

  • We do the right thing.

  • We care.

  • We strive for excellence.

  • We think BIG.

  • We take our work seriously, not ourselves.

CareCentrix Reviews

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Recommend to a friend
Approve of CEO
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John Driscoll
85 Ratings
  • Featured Review

    Helpful (1)

    "Fast-Growing Company with Plentiful Opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at CareCentrix full-time


    There's a lot to like about CareCentrix. The work is rewarding, and the company is growing very quickly. I am confident in our leadership's ability to manage industry changes, and feel that they genuinely care about helping people succeed.


    As with any growing company, hours can be longer than a traditional large corporation.

    Advice to Management

    Keep up the good work! Continue to communicate wins to CareCentrix colleagues.

See All 163 Reviews

CareCentrix Photos

CareCentrix photo of: CareCentrix - Breast Cancer Walk
CareCentrix photo of: Company headquarters, 20 Church Street
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CareCentrix Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Negative Experience


    I applied online. I interviewed at CareCentrix.


    My interview was real laid back and brief, there were a view basic interview CSR type questions that you would normally expect but the interviewer i had more so didn't seem to take it so seriously. I cannot say that about others thought.

    Interview Questions

    • Describe a difficult situation you had to get yourself out of   Answer Question
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CareCentrix Awards & Accolades

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