Working at CareFirst BlueCross BlueShield | Glassdoor

CareFirst BlueCross BlueShield Overview

Owings Mills, MD
5001 to 10000 employees
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
CareFirst BlueCross BlueShield is the largest health care insurer in the Mid-Atlantic region, serving nearly 3.2 million members in the Maryland, District of Columbia, and Northern Virginia area. Every day, we help people make decisions that will positively impact their lives ... Read more

Mission: The mission of CareFirst BlueCross BlueShield is to provide affordable and accessible health insurance to customers across the region, while assisting and supporting public and private health care initiatives for individuals without health insurance.

Company Updates

  • CareFirst CEO, Brian D. Pieninck, discusses potential plans for the company over the next few years. Opportunities include re-entering the Medicaid and Medicare Advantage markets along with pursuing permanent funding for the reinsurance program passed by the General Assembly in 2018.

    New head of state's largest health insurer sees broad mandate to improve care, cut costs

    The new CEO of Maryland's largest health insurer wants to explore means of lowering health care costs for all state residents, as well as expanding its own reach through the Medicare and Medicaid government health programs. Brian D.

  • Our annual United Way campaign is in full swing and we’re thankful for our associates who have pledged to give back to our local communities!

    Learn More About CareFirst in the Community

    Serving Maryland, the District of Columbia and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc. and First Care, Inc. are affiliate companies and also offer health benefit products and services on this site.

See AllSee All

CareFirst BlueCross BlueShield – Why Work For Us?

Over 3.2 million people trust us with their health insurance. We take this responsibility seriously.

For generations, CareFirst BlueCross BlueShield has provided security and stability to the members and communities we serve. We believe all people should have access to quality, affordable health care and that by working together with our partners, providers and the local community, we will make a meaningful difference in the lives of the people we serve.

Today we are faced with an ever-changing landscape, but rather than avoiding change we are committed to leading it forward. 

Join Us Header Image

CareFirst is the health care marketplace leader in more ways than one.

We are the largest healthcare insurer in the Mid-Atlantic region, employing 5,000+ associates. We are innovation leaders striving to drive the future of healthcare through our advanced solutions.

Reasons our associates love working for CareFirst:

  • Comprehensive benefits package
  • Training and career development opportunities
  • Dedication to associate health and wellness
  • Diversity at work and our commitment to the members/community
  • Innovative products, programs and culture
CareFirst Care Header Image

Helping Our Communities Grow

At the core of CareFirst’s mission is the responsibility to assist and support programs that provide critical healthcare services to under- and uninsured populations. We promote a culture of volunteerism and encourage all associates to become involved in the community.

  • Since 2011, CareFirst has been ranked among the leading corporate givers in the Baltimore-Washington, D.C, region.
  • CareFirst associates volunteered 18K+ hours of their time to support nonprofit community partners.
Diversity Header Image

Our people. Our strength. 

CareFirst is committed to diversity and inclusion.

  • Women make up more than 70 percent of the associate population
  • Nearly 50 percent of associates represent an ethnic minority
  • Over 700 associates participate in Associate Resource Groups (ARGs)

We’re proud to have earned a score of 100% on the Human Rights Campaign’s 2018 Corporate Equality Index and recognition from The Chesapeake Human Resources Association’s with the 2017 James W. Rouse Diversity Award.

IT Leaders Header Image

 Our Technical & Operational Support (TOS) team works at the forefront of health care technology.

Join the revolution in health care IT at CareFirst. As a member of our Technical Operations Support (TOS) team, you will work on “the big picture” as the future of health care information technology moves forward. We’re looking for top tech candidates who want to be change-makers, working together to build a new approach to health care. Our highly-motivated TOS team, including information security, mobile/web and data informatics, takes on new challenges and drives innovative solutions.

"My last company was much smaller. We didn’t have the budget or resources to accomplish the types of projects that I wanted to be a part of. We outsourced a lot. At CareFirst, someone identifies a need for a project and they can get the budget and work on it from the ground up – concept to completion.”Bryan McDonough, Manager,Digital User Experience

CareFirst BlueCross BlueShield Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CareFirst BlueCross BlueShield Chief Executive Officer Brian Pieninck
Brian Pieninck
19 Ratings
  • Featured Review

    "Great place to work, great benefits, mission and work life balance!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Positive Outlook
    Approves of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 10 years)


    I've worked at CareFirst for 11 years and it has been a place that I eventually would call home. It has allowed me to learn so much and progress in my career in a positive nature. The management staff that I work under has provided opportunities for me to grow and opened up doors for my success. I can't say enough about the benefits as well. I've enjoyed my time with the company and look forward to what the future brings.


    I don't have any Cons to report at this time.

    Advice to Management

    Continue to look at the organization and always look to make positive changes in the future. Listen to the associate feedback in the annual review survey - its the feedback from the associates that makes the company that much better.

See All 352 Reviews

CareFirst BlueCross BlueShield Photos

CareFirst BlueCross BlueShield photo of: Owings Mills Lobby
CareFirst BlueCross BlueShield photo of: Canton Office
CareFirst BlueCross BlueShield photo of: Associate Volunteerism
CareFirst BlueCross BlueShield photo of: Diversity Works
CareFirst BlueCross BlueShield photo of: BlueFit Cafe
CareFirst BlueCross BlueShield photo of: Cafe Sitting Area
See All PhotosSee All

CareFirst BlueCross BlueShield Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (5)  

    Senior Software Engineer Interview

    Anonymous Employee in Owings Mills, MD
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at CareFirst BlueCross BlueShield (Owings Mills, MD).


    I applied online for the position and got a phone call the same day from a recruiter. It was a pretty basic phone screen with a couple of behavioral questions thrown in. An onsite interview was scheduled for a week later. This was with the hiring manager and two programmers. The questions in this portion of the interview were more technical, but you are not expected to write any code. They also ask a lot of questions about your resume. Know and truly understand your object-oriented programming and MVC concepts and you should be fine. A database question was also thrown in there. Got an offer about a week later and took it.

    Interview Questions

See All 74 Interviews

CareFirst BlueCross BlueShield Awards & Accolades

  • World's Most Ethical Companies, Ethisphere, 2018
  • Largest Corporate Philanthropists in Greater Baltimore, Baltimore Business Journal, 2017
  • Best Places to Work for Recent Grads, Symplicity, 2017
  • WorldatWork’s 2017 Seal of Distinction, WorldatWork, 2017
  • Achievers 50 Most Engaged Workplaces™ in North America, Achievers, 2017
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at CareFirst BlueCross BlueShield? Share Your Experiences

CareFirst BlueCross BlueShield
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate