Mission: The mission of CareFirst BlueCross BlueShield is to provide health benefit services of value to customers across the region comprised of Maryland and the National Capital Area.
In its 77th year of service, CareFirst BlueCross BlueShield is a not-for-profit, non-stock health services company which, through its affiliates and subsidiaries, offers a comprehensive portfolio of products and administrative services to individuals and groups in Maryland, the District of Columbia and portions of Northern Virginia. CareFirst is the parent company of CareFirst of Maryland, Inc., and Group Hospitalization and Medical Services, Inc. CareFirst, Inc., and its affiliates are governed by a Board of Directors and special statutes regulating the company's business in Maryland, the District of Columbia and Northern Virginia.
The mission of CareFirst BlueCross BlueShield is to provide health benefit services of value to customers across the region comprised of Maryland and the National Capital Area. To fulfill this mission, CareFirst BlueCross BlueShield commits to:
Offer a broad array of quality, innovative insurance plans and administrative services that are affordable and accessible to our customers;
Fairly address the needs of customers in each of the jurisdictions in which we operate;
Conduct business responsibly as a non-profit health service plan, to ensure the plan’s long-term financial viability and growth;
Collaborate with the community to advance health care effectiveness and quality;
Support public and private efforts to meet needs of persons lacking health insurance;
Foster health systems integration and health care cost containment to benefit the people in areas we serve, and
Promote respect, fairness and opportunity for our associates.
Revenue: $7.6 Billion
Net Income: $82 Million
Medical Care Spending: $6.4 Billion
CareFirst Code of Ethical Business Conduct and Compliance
CareFirst BlueCross BlueShield is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations.
Our Code of Ethical Business Conduct and Compliance is the foundation for the Compliance & Ethics program. It sets the performance standard for ethical business practices for all of our associates, board members and business partners.
The code is our guidebook for living our values.
Our values serve as the pathway for all we do. They guide our company’s dedication to maximizing our community’s access to high quality, cost effective health care services.
Personal Accountability for Excellence
One Company, One Team
CareFirst, Inc. is the not-for-profit, non-stock, parent company of CareFirst of Maryland, Inc., and Group Hospitalization and Medical Services, Inc., affiliates that do business as CareFirst BlueCross BlueShield. CareFirst, Inc. is governed by a Board of Directors and special statutes regulating its business in Maryland, the District of Columbia and Northern Virginia. CareFirst BlueCross BlueShield is a regional leader in providing health care coverage and related services throughout the Maryland, Washington, D.C., and Northern Virginia areas. In addition to our CareFirst BlueCross BlueShield offices, we also have subsidiary companies located in Fairfax, VA; Charleston, WV and Owings Mills, MD.
We are looking for the best and brightest people to join our team - people who will help us grow by providing our members with the highest level of service.
Managed health care is important to all of us. It is the focus of how we do business with our clients, and how we offer medical benefits to our associates. Currently the CareFirst medical options available to employees are:
Maryland, DC & Northern Virginia Associates:
West Virginia Associates:
The plans deliver health care primarily through managed networks of providers. Some plans also give you the flexibility to receive care from out-of-network providers. are available 31 days following your date of hire.
You may also enroll your eligible spouse and/or children for benefits provided they meet the eligibility requirements.
We’re working on “the big picture” of the future of health care information technology, and what we do touches the lives of millions of people. We’re looking for top tech candidates who want to be change-makers, working together to build a new approach to health care. Our highly-motivated Technology & Operational Support (TOS) team, from information security to mobile/web to data informatics, takes on new challenges and drives innovative solutions.
As the technology arm of CareFirst BlueCross BlueShield, TOS is building a new way for our customers to experience their health care. We’re using technology to further our primary mission, which is providing health and benefit services of value to our customers across the region. As a TOS associate, you’ll be exposed daily to industry-leading technologies such as AngularJS, Bootstrap, node.js, jQuery, JSON, Hadoop, Exadata, and SalesForce, as well as to advanced security monitoring and measurement tools. TOS is a team that drives innovation and develops new strategies to meet the demands of the evolving health care industry.
“My last company was much smaller. We didn’t have the budget or resources to accomplish the types of projects that I wanted to be a part of. We outsourced a lot. At CareFirst, someone identifies a need for a project and they can get the budget and work on it from the ground up – concept to completion.”
Digital User Experience
“What’s cool is that CareFirst is a multigenerational workforce. I have found that employees who have had their entire career at CareFirst are still open to learning and new ideas. I’ve been able to build networks with very senior employees and develop mentor relationships. I’ve been given space to lead and share ideas in a way that’s valuable for everyone.”
Corporate Initiative Portfolio Services
I worked at CareFirst BlueCross BlueShield full-time (More than 10 years)
Benefits are very good;Location many good locations;Name ability to get additional jobs
Pay is much lower than other companies, however the benefits make up for it
Advice to Management
Allow people to do their jobs
Stop taking sides
I applied online. The process took 5 weeks. I interviewed at CareFirst BlueCross BlueShield (Owings Mills, MD).
Order of the interview:
Phone Screen interview
Onsite interview with talent aquisition specialist and hiring manager
Panel interview with 3-4 managers
Interview with senior director
The interview was straight forward. Interviewers asked standard behavioral questions. Wanted clear and specific examples. Interviewed multiple times with multiple interviewers in a leveled process.
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