Working at CareSource | Glassdoor

CareSource Overview

Dayton, OH
1001 to 5000 employees
Nonprofit Organization
Social Assistance
$5 to $10 billion (USD) per year
CareSource is a nonprofit health plan nationally recognized for leading the managed care industry in providing member-centric health care coverage. Founded in 1989, CareSource is one of the nation’s largest Medicaid managed care plans. Today, CareSource offers a ... Read more

Mission: To make a lasting difference in our members' lives by improving their health and well-being.

Company Updates

  • CareSource continues to garner high marks in employee engagement. In our 2018 employee engagement survey, 86% of employees felt engaged, enabled and energized while supporting the health and well-being of our members. Additionally, 95% of our employees strongly believed in the goals and objectives of CareSource. We are proud to support the passion our employees bring to our mission-driven culture!

  • Honor Flight takes veterans of the WWII, Korean Era, and Vietnam Era wars to see their national memorials in Washington, DC. It was an honor to welcome Dayton-area veterans back home after their latest trip to our nation’s capital. #HonorFlight #neverforget

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CareSource – Why Work For Us?

CareSource is a leading nonprofit managed care company based in Dayton, Ohio.

CareSource is nationally recognized for leading the industry in providing member-centric health care coverage. The company’s managed care business model was founded in 1989 and is currently one of the nation’s largest Medicaid managed care plans. CareSource, headquartered in Dayton, Ohio, has built a legacy of providing quality health care coverage for Medicaid consumers. In addition to Medicaid coverage CareSource has a diverse offering of insurance plans on the Health Insurance Marketplace. Most recently the company began offering Medicare Advantage plans that help consumers close the gap of coverage as they age. CareSource offers a life span of product lines to nearly two million members across five states supported by a workforce of 4,000.

The CareSource mission of making a lasting difference in members’ lives by improving their health and well-being was the catalyst for developing an innovative program called Life Services. The program is designed to enhance the economic outcome of Medicaid members by addressing their unique needs through life coaching, access to resources and job opportunities. Life Services is widely recognized in the managed care industry for partnering with community agencies on behalf of members’ reducing dependency on governmental services. 

CareSource is nationally recognized for leading the industry in providing member-centric health care coverage.

At CareSource, our mission is one we take to heart. In fact, we call our mission our “heartbeat.” It is the essence of our company, and our unwavering dedication to it is a hallmark of our success.


To make a lasting difference in our members’ lives by improving their health and well-being.


Transforming lives through innovative health and life services.



CareSource is proud to be a leader in creating an inclusive work culture where everyone is treated with respect, dignity, and consideration.The long-term success of any business calls for a diverse body of talent that can bring fresh ideas, unique perspective and challenging views to their work. At CareSource we have embraced this concept to capitalize on the inclusion of genders, cultural backgrounds, ages and lifestyles to respond to business opportunities more rapidly and creatively. 

Did You Know…

  • CareSource was founded by Pamela Morris, an entrepreneurial leader who pioneered Ohio's first mandatory Medicaid managed care program in 1989.
  • Since then, CareSource has continually hired and promoted a high percentage of minorities in management.
  • CareSource is a great place for career development across all demographics within the organization.
  • CareSource offers a progressive health care package, which includes domestic partner coverage for same sex domestic partners.
  • CareSource is proud of its women in leadership, with a high percentage of women in leadership roles across the company.

Diversity is critical to our success in order to deliver the highest quality of service and care to our members because they are our heartbeat. It takes a team that includes an array of different backgrounds, experiences and ideas. Inclusion and empowerment of diverse perspective is a fundamental aspect of the CareSource culture.

CareSource is proud to pursue diversity, inclusion and equal employment opportunities in the administration of all personnel practices.

The strength of CareSource lies in our most important asset – our employees

Our mission of making a difference in the lives of underserved people by improving their health care is one we take to heart. It permeates the work we do each day, and it is a cornerstone that supports our corporate culture. 

Our employees are people who are proud to be part of a high-energy, people-centered company. Join us and you will find a place where employees:

  • Make service to our customers their top priority.
  • Put people first by respecting, affirming and valuing each individual.
  • Conduct themselves with honesty and integrity by upholding high ethical standards.
  • Strive for quality results by continually measuring performance and working toward improvement.
  • Use teamwork and open communication, encouraging and valuing the contributions of all to achieve collective goals.
  • Have a passion for learning and encourage individual and team skill development.

CareSource Reviews

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Approve of CEO
CareSource President and CEO Erhardt Preitauer
Erhardt Preitauer
120 Ratings
  • "Excellent company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 3 years)


    Great vision, great people to work with, making a difference


    No cons to report

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CareSource Photos

CareSource photo of: CareSource, Inc HQ Across From The Miami River
CareSource photo of: Headquarter Building
CareSource photo of: Headquarter Building
CareSource photo of: Lobby
CareSource photo of: Front Of CareSource, Inc HQ At Night
CareSource photo of: Back Of CareSource, Inc HQ
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CareSource Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Dayton, OH
    Accepted Offer
    Positive Experience


    I applied in-person. I interviewed at CareSource (Dayton, OH) in October 2017.


    I attended a hiring event and was interviewed at the event. It was casual and I waited about an hour and a half to be interviewed. Spoke to an employee at the table set up for CareSource gave her a resume and was told to have a seat. If I couldn't wait they would contact me.

    Interview Questions

    • Why did you want to work for CareSource?   1 Answer
    • Name a specific time you had to go above and beyond your job duties.   1 Answer
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CareSource Awards & Accolades

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