I worked at Carpetright full-time (More than 10 years)
Working with other staff members.
Poor Support from Store Support. Line Managers just protect their own positions and do'nt offer support.
Advice to Management
Listen to grassroots on trends and staff morale - you never know and stop KPIing everything!!!
I applied online. The process took 5 weeks. I interviewed at Carpetright (Purfleet, England (UK)) in April 2017.
I was contacted by Carpetright to apply for the role, so I did. The interview was booked with just a few days notice.
On the day, the interview started late. There wasn't much discussion about the role, I was just asked if I'd been to see one of the new stores yet. No, I hadn't. Then there was a lot of one-way talk about what that person did for the company and why. It wasn't so much an interview as it was them talking about themselves. Then, I was asked to tell them about myself, one of the laziest interviewing questions ever. I hate this question. Some people don't like talking about themselves as a person, rather more what they can offer you professionally. It's not a sales job! I left, and went home. I waited around two weeks for a reply.
I eventually got a call the day after I'd given up hope. They said they wanted to see me again, but I didn't need to prepare anything for the second interview, it was more of a 'refresher' for them because they saw so many candidates. Nice to be remembered.
So, 3 weeks later after the initial interview, they booked me in for another one. I went and was seen promptly this time. The interviewer seemed very distracted and sent me into the office to talk to a member of the team, who was explaining the ins and outs of her job. The interviewer walked off and left me with the team member. It was awkward. He came back and asked if I had any questions, which I did. I thought they would be impressed with the research I'd done on the company's success, however, they seemed more interested in knowing if I'd since gone to look in a store. I hadn't, because I'd been busy and didn't have time to waste by gawping around their store, when I could see it all online.
So I had to wait over a week for a response on the 2nd interview which was incredibly frustrating. I called them up to get feedback, but my call went unanswered. Within the hour I had an email saying I wasn't successful, but if I liked any other jobs to let them know. There was another job I preferred which was much better suited to my skills than the one they asked me to apply for. They said they would put me forward, but never did and I never heard back ever again! What a complete waste of my time. Really disgusted.
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