Working at Carphone Warehouse | Glassdoor

Carphone Warehouse Overview

London, England (UK)
5001 to 10000 employees
1937
Company - Public (CPW)
Retail
$2 to $5 billion (USD) per year
EE, Telefónica
It’s an incredibly exciting time to join the largest independent phone retailer in Europe! We currently have 2400 stores and new business ventures starting across Europe with various partnerships in places you might not expect. The next 5 years will see this industry ... Read more

Mission: For us at Carphone, it’s not about selling phones that excites us. It’s what this connected technology can do and how it can make lives better that really motivates us, and is the reason why we get out of bed in the morning. We call it our Why or our core ... Read more

Carphone Warehouse Reviews

3.0
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Carphone Warehouse Deputy Group CEO Andrew Harrison
Andrew Harrison
112 Ratings
  • "Good for part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Samsung Consultant
    Former Employee - Samsung Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carphone Warehouse part-time (Less than a year)

    Pros

    Pretty good wage and decent training, the best part of being in my store was the camaraderie with my colleagues. Good experience working with the newest gadgets but this is limited.

    Cons

    Company is quite demanding of your time, sales targets were very unrealistic for my store, lots of upper management decisions made with little interaction with the people on the ground. There are lots of things asked from you for being low wage earners. Essentially the company expects a lot from their workers but treats them like potential criminals or children at times.

See All 290 Reviews

Carphone Warehouse Photos

Carphone Warehouse photo of: Personnel Today Award for Best Employer Brand
Carphone Warehouse photo of: CIPD Recruitment Marketing Award for Best Employer Brand
Carphone Warehouse photo of: Our Group and Deputy CEO's with two of our colleagues
Carphone Warehouse photo of: Dixons Carphone enters the London Stock Exchange
Carphone Warehouse photo of: Bake off time for merger day!
Carphone Warehouse photo of: Our Carphone store within a store opens on Oxford St
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Carphone Warehouse Interviews

Experience

Experience
73%
18%
7%

Getting an Interview

Getting an Interview
80%
6%
4%
3
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Birmingham, England (UK)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Carphone Warehouse (Birmingham, England (UK)) in July 2017.

    Interview

    I applied through Dixons website for a part-time job in carphone warehouse (Store in Store). Received a phone call within few days from the store manager who asked few general questions and explained about pay rate and working hours. I interviewed at a Pcworld store, it lasted about 25 minutes. just 4 competency questions and role play where they asked me to sell them my phone. I thought the questions were very basic competency based and I did well but they wanted someone with more experience in target selling. Got an email after 5 days saying they wont take my application any furthur.

    Interview Questions

    • Tell us about a time you went an extra mile for a customer.
      a time when you had to change plan at the last minute.
      a time when you meet the deadlines. and how?
      I can't remember the 4th one.   1 Answer
See All 71 Interviews

Carphone Warehouse Awards & Accolades

  • Best Customer Experience Technology, BT Retail Week Technology Awards, 2014
  • CIPD Recruitment Marketing Award, The Chartered Institute of Personnel Development (CIPD) People Management Awards, 2014
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Carphone Warehouse Locations

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