Mission: We are committed to being the most professional, ethical, and highest quality funeral and cemetery service organization in our industry.
Carriage Services continuously seeks to achieve our Mission Statement of “Being the Best,” and build a high performance company that is built to last. Co-founded in 1991 in Houston, Texas by Mel Payne, Mel has since led Carriage as our only Chief Executive Officer and Chairman of the Board. Since day one, we have also been guided by our Mission Statement and our Five Guiding Principles:
Our vision, our mission and our guiding principles for Carriage are not negotiable, and never will be. Over time, we have adopted new ideas and frameworks to help us continuously improve while eliminating other practices and concepts that may have kept us from full alignment to our vision and continuous improvement.
The culture of our entire company is one of entrepreneurship, high performance leadership, ownership, and partnership both in principle and in practice at every level.
Starting with the foundation that is our Mission Statement and our Guiding Principles, we believe that in constantly practicing our unique culture and executing well our three operating models (Standards, 4E Leadership and Strategic Acquisition Model) will lead to sustained high performance and a company that is built to last.
Our “Being the Best” Mission emphasizes “Best.” Not Biggest, Best. We are looking to welcome anyone who believes in the same mission and strives to achieve the same outcome that we do.
Whether that be in funeral service, cemetery operations or in Houston office support roles, our ideal candidate is a naturally curious learner, an entrepreneurial self-starter, a collaborative communicator with a service-leadership mentality.
If you are looking to surround yourself with the best talent that competes and wins as a team, we invite you to join our team.
Carriage Services operates with a flat, decentralized organization. Your opportunities to contribute and move the Flywheel with us will be very easy for you to see and experience since Carriage is not burdened by complex hierarchy or vertical layers.
Your opportunities for growth are only limited by your initial understanding of what it means to be an employee-owner.
Our perspective is that we are a leadership and people development company that just so happens to be in the funeral and cemetery service industry. We invite you to explore what that could mean for you.
Benefits vary and may include:
I worked at Carriage Services full-time
Autonomy and somewhat competitive base wage.
No real bonus structure available.
Advice to Management
Implement bonus structure for the front line to reward increased revenues. Incentives for obtaining greater than average contracts would be appreciated.
I applied online. I interviewed at Carriage Services.
Initial phone screen with internal recruiter covering cultural fit. Phone interview with hiring manager for an initial technical screen, culminating in a face-to-face. This was a panel interview with two technical resources.
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