Mission: To be the leading decision engine that moves people through the car ownership cycle with transparent, fun, and engaging experiences.
I worked at Cars.com full-time (More than 3 years)
Invaluable experience and even better team mates. I started at Cars as an intern right out of college and then moved in Account Management and later Inside Sales. I made lasting relationships, honed my communication skills, learned from great leaders and sold/managed a product I really believed in. I look back fondly at my time with them and wish the team all the best successes in the future.
As with any inside sales organization there are challenges. Difficult customers (car dealers) and sometimes slow moving process changes (we still faxed contracts..but you have to meet you clients where they are). The salary/pay was not great, but I was young and fortunate that money was not the main factor- I wanted to learn. Some other employees were tenured and lazy, negative etc- that was sometimes hard to be around when you are young/just starting your career.
Advice to Management
Continue to teach, train and educate! Filter out the people who don't want to be there and continue to innovate!
I applied online. I interviewed at Cars.com (Chicago, IL) in August 2017.
I applied online, and was initially contacted by a recruiter about a week later. She and I had a brief chat on the phone, and she said that she wanted to schedule a phone call between me and the hiring manager. The hiring manager and I chatted a few days later, and she asked me to come in for an in-office interview.
I got there, and waited in their lobby, which was definitely designed to be a beautiful place for visitors. The recruiter came to show me to the interview room, which was nearby the lobby.
I interviewed with three people over the course of probably two hours. First, the hiring manager. Then two colleagues. They were all polite, asked good questions, and I had a rapport going with two out of three of them. At the end, the recruiter came back and asked me how it went. I told her, and she asked if I had everyone’s contact information, which implies to me that thank you notes are expected. She made a point to tell me that she’d let me know the next week, but I was the only person they were interviewing.
I wait until the end of the next week and email. I’m told to wait another week because they want to do their due diligence and interview another person or two. Meanwhile, I saw the position go back online.
I wait another week, email back, and got no response. That was six weeks ago, and I still haven’t gotten a response, or a “thanks but no thanks” email.
If I’m not a good fit, that’s fine, but let me know in a reasonable period of time. Two months is not reasonable.