Mission: To be the leading decision engine that moves people through the car ownership cycle with transparent, fun, and engaging experiences.
I worked at Cars.com full-time (More than 10 years)
The people, plain and simple. I worked at Cars.com for nearly 13 years and made some of the best personal and professional relationships of my life. It is such a tight nit culture but also an open, welcoming and accommodating to new faces as well. I recently left the organization but was inspired and motivated every day by my co-workers. I personally experienced a tremendous amount of growth opportunity, moving upward and across different departments. The organization acknowledges and rewards hard work, collaboration, integrity and accountability.
Cars is going through some expected growing pains as it evolves from it's spin off from the parent company. Leadership is actively trying to solve some of these growing pains but there is a certain amount of "get stuff done at all costs" going on that is taking away from time spent developing people and aligning everyone under a common purpose. To get back to 5 star status I feel that the organization needs to get back to some of the things that made it the best place to work in Chicago, the people and culture. The great news is that leadership is aware and cares. Before I left I had several meetings with members of the C-Suite who were very open and honest about the challenges and are genuinely interested in making things better. Turnover has been an issue as of late as folks that have been around for a long time look more for what they appreciated about the organization in the past. This turnover is starting to erode some confidence within the rank and file.
Advice to Management
Find the middle ground between getting things done (quickly) and developing and leading the talented workforce. Remember what made this organization great but also keep in mind what has held the organization back in the past. Finding that sweet spot and investing in people while pushing to do more bold things more quickly will win the day. Compensation has always been a more conservative area for Cars.com, so I'd recommend continuing to look at that. In particular with those that have moved up within the organization that are likely under paid to market.
The process took 4 days. I interviewed at Cars.com (Chicago, IL).
I received an email from their Recruitment department, we scheduled a call and then they never called. I emailed them a few times but never heard back. Even if you filled the role you should have let me know. Very unprofessional.
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