Working at Cash America | Glassdoor

Cash America Overview

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Fort Worth, TX
5001 to 10000 employees
1984
Company - Public (CSH)
Other Retail Stores
$1 to $2 billion (USD) per year
Unknown
There’s more to working for Cash America than you might think. For starters, we’re a billion-dollar retail and financial company with over 900 locations in the United States. Our business is providing financial solutions that help ordinary people meet their ... Read more

Mission: Cash America operates under a set of core values that coincides with its strong belief in balancing work and family. These beliefs are evident in our interactions with each other, customers, vendors and shareholders.

Our Core Values:
We act with a ... Read more

Cash America Reviews

2.7
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Cash America President, CEO, and Director Dan Feehan
Dan Feehan
200 Ratings
  • Helpful (3)

    "Assisstant/shop manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Manager in Phoenix, AZ
    Former Employee - Shop Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash America full-time (More than 8 years)

    Pros

    I loved Cash America I feel like I got every opportunity for the most part to succeed. I worked in the west region and my district managers Greg and Jacob were excellent.

    Cons

    Low wages for pawnbrokers and way to many hours required for management which make work/life balance way tilted towards the company. To many sales and "tag events" take away from day to day tasks.

    Advice to Management

    Listen to your employees they are the key to your success. Be more competitive in your wages for the field it is underpaid and the stress shows on your employees. I felt for the most part people loved there job but felt they're way overworked.

See All 377 Reviews

Cash America Photos

Cash America photo of: Storefront
Cash America photo of: Wide selection of Jewelry
Cash America photo of: Wide selection of Tools
Cash America photo of: Payday Advance team from the West Region at JDRF event in CA
Cash America photo of: SuperPawn Storefront
Cash America photo of: Corporate/ CATCO/Solution Center team at the JDRF OneWalk event in Fort Worth
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Cash America Interviews

Experience

Experience
56%
17%
27%

Getting an Interview

Getting an Interview
56%
17%
11%
9
7

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cash America (Indianapolis, IN) in April 2018.

    Interview

    Got called in for a next-day interview. When I went in I was greeted by the manager, who introduced me to HIS manager. His manager proceeded to micromanage him and took over the interview completely. I was told that they had a two-interview process...for a pawn shop job paying $9-$10/hour; totally ludicrous. They also wanted you to be able to go between stores during your shift. I'm not sure how they're still in business or why they needed more CSRs when there were no less than 6 working behind the counter when I got there early afternoon on a weekday.

    Interview Questions

    • Asked a lot about why I left certain jobs and notice given. Were very disrespectful.   Answer Question
See All 52 Interviews

Cash America Awards & Accolades

  • Top Workplaces, The Dallas Morning News, 2014
  • Top CEO, Fort Worth Business Press, 2013

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