Mission: Founded in 2004, Cat5 Commerce is a fast-growing internet retail company, We own and operate online webstores including TacticalGear.com and WorkBoots.com. The core of our business consists of ecommerce, digital marketing, and software development.
Since day ...
I have been working at Cat5 Commerce full-time (Less than a year)
Professional, but not "Corporate" - Cat5 is doing big business, but still feels and acts like a small company, in all the right ways. My team was quick to welcome me and they were genuinely interested in getting to know me - feeling put at ease from the first few hours and introductions, makes focusing and settling in to learn the job all that much easier. No question was too small to ask of the managers that were training me, everyone really wants you to feel comfortable, confident, and to enjoy the job! The vibe at Cat5 is very open - this is a growing company and you can tell that people are passionate about what they are doing. Hard work is rewarded with plenty of opportunities to play - we have catered luncheons once a month and several activities outside of work which are great for mixing things up, getting all groups of people together.
Not a con so much as a reality in many workplaces, especially within Customer Service - things can change quickly and you need to be flexible and able to juggle a lot of things .
Advice to Management
Our Managers in Customer Service and the associates who have been here longer, are all super easy to work with! They're always available to assist, I've never felt awkward about asking questions or reaching out. Same goes for the rest of the company. I know several people have been promoted within, so keep rewarding the people who are ready with those opportunities!
I applied online. The process took 2 weeks. I interviewed at Cat5 Commerce (Chesterfield, MO) in January 2014.
I found the position posted on Craigslist and researched the company. I thought the position and the information about the employees and work environment sounded like a good fit for me so I applied. I received an email back the next morning from the Project Manager. She was friendly enough and asked me to come in for an interview. A few days later, I went to their offices for my first one-on-one interview with the Project Manger. She asked me about myself and my previous work experience. We had a pretty good chat and then she gave me a tour of the office and warehouse. It seems like a pretty nice place to work. I'd guess at least 90% of the workforce there is under the age of 35 and the place had a pretty fun vibe. Like people must joke around and really know each other well, but they also seem to accomplish a lot.
After that day, I got another email asking me if I wanted to meet on a Sunday afternoon for lunch. I'm rarely one to turn down a free meal, but I really didn't know what I was getting into--it was an unorthodox interview step to say the least. I showed up at the restaurant and it was just me, the Project Manager, and an associate from the marketing department. I don't know if she was just trying to get a more social read on me, or if she was trying to pass me off to a different department (my experience is mostly in marketing). Either way, I still have no idea what the intended purpose of that interview was.
At the end of that, she said the next step would be to interview with senior management and the CEO, but the CEO would be out of town for the next week or so. That was fine with me. Two days later, I got another email from her asking to come in for another interview. That interview was with two of the senior managers (but no CEO). I felt like the interview went amazingly and that I had made a really good impression. At the end of that interview I was told I'd hear about coming in to meet with the CEO next week. At this point I did feel like it was getting a little ridiculous. I'd had to take time off from my current job twice already. It ended up not mattering though because a day later, I got an email (basically a form letter) that said they were going with another more qualified candidate. No explanation, no feedback, just a "thanks, but no thanks." I saw the job re-posted on Craigslist a few days later.