I worked at Cbr Systems full-time (More than a year)
Friendly environment with a great product and mission.
Great full benefits
Competitive pay and bonuses
Fresh fruit daily (free perk)
The billing system can confuse clients.
The client web portal can go down periodically, upsetting clients
Advice to Management
Be more transparent with clients regarding systematic issues and updates
I applied through an employee referral. The process took 1+ week. I interviewed at Cbr Systems (Tucson, AZ) in November 2014.
Just like any place, lots of questions and little feedback. You get a phone interview first, then a group of people interview you in person. They give you the chance to listen to calls with an existing agent.
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