I worked at Celebrity Cruises full-time (More than a year)
Team Mentality, good incentives $$, realistic sales goals, Great Benefits, company laptop, upper management does a good job showing their employees are valued. Great Training staff, OT when available during wave. Really easy to move up in the company from here.
website caused a lot of customer frustration, Wave can get very intense with non-stop back to back calls.
Advice to Management
Always keep an open door policy and make sure suggestions made by the team are brain stormed together. if multiple people see room for improvement maybe its time for a change. The team is more like a family and that starts with upper management.
I applied online. I interviewed at Celebrity Cruises (Miami, FL) in July 2016.
application through their website, then HR dept contacts the candidates for credentials, followed by HR and tech interview in Skype. After a few days they tell you the outcome via email and set one more round of Skype session to discuss the employment details
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