Working at Central California Alliance for Health | Glassdoor
Notice concerning COVID-19
Central California Alliance for Health has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Central California Alliance for Health Overview

Scotts Valley, CA
501 to 1000 employees
1996
Nonprofit Organization
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
A locally governed managed care health plan, the Alliance was developed to improve access to health care for lower income residents lacking a "medical home." We currently serve approximately 330,000 members with reliable, affordable access to ... Read more

Mission: Accessible, quality health care guided by local innovation.

Company Updates

  • COVID-19

    The Alliance is still actively recruiting for the positions listed in our job postings. We are conducting interviews via video and onboarding new employees remotely. Employees are working in a fully remote environment, except for very specific business needs that require onsite attention. We will return to the office only when it’s safe and appropriate to do so. To support our employees in balancing both work and home responsibilities, we’ve implemented the two new federal paid leaves of absence related to COVID-19, as well as additional programs above and beyond what is required.

  • COVID-19

    This month, we donated $600,000 to local food banks in Santa Cruz, Merced and Monterey counties through our COVID-19 Response Fund. The donation will provide immediate assistance to residents facing food insecurity as a result of the pandemic. Our mission is to provide accessible, quality health care to those in our service areas, and that includes helping our communities secure basic needs for health and wellness. We are all in this together, and at the Alliance, we are doing all we can to help in this crisis.

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Central California Alliance for Health – Why Work With Us?


Our Vision:  To be a recognized leader in creating local health care solutions.  

Our Mission: Accessible, quality health care guided by local innovation.

The Alliance is a locally governed, not-for-profit health plan. We make a difference in the lives of over 60% of our regional population. We are a team focused on improving health outcomes and making a significant positive impact on the lives of those in our community, consider joining our award winning health plan. We are about 500 employees serving approximately 330,000 residents of Santa Cruz, Monterey and Merced Counties.  

To read about life at the Alliance, click the "Working for Us" link above.  

To view our open employment positions, click here.


 

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Our Culture

The culture at the Alliance is unique and special. We offer an environment of respect, teamwork and camaraderie. We hire individuals who are motivated by a dedication and commitment to work that is challenging and complex, but tremendously rewarding - and who like to have fun at the same time!

Read on to learn more about what it’s like to be an employee at the Alliance.  

Company Events and Initiatives:

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  • Quarterly All Staff Meetings: These gatherings provide important news and details about our business environment, along with some fun activities and events mixed in.
  • The Central California Alliance for Team Spirit (CCATS): Our employee activities committee sponsors quarterly events to bring us all together to have a bit of fun. Be it the annual Cinco de Mayo luncheon or Halloween costume contest, CCATS helps us all take a step back to enjoy some time together. CCATS rocks.
  • Staff Recognition: Performance and achievement acknowledgment is a big part of life at the Alliance, and we have ways of showing it. Demonstrate one of our values in your work and you’ll likely be recognized with a Star Award from one of your peers. Your commitment to service and excellence is valued. At our fourth quarter employee meeting, we recognize our staff having served our mission and our community for five and ten years.
  • A Company that Gives Back:We partner each year with local food banks and the United Way agencies to raise money and food for residents in need throughout our tri-county service area. Since our launch in 1996, Alliance employees have donated over one million pounds of food to local food banks, and nearly $320,000.00 to United Way of Santa Cruz County, Monterey County, and Merced County. It’s just another way for us to serve the underserved.
  • Sustainable and Environmentally Focused:The Alliance believes that social and environmental responsibility is not only the right way to operate as a business, but also see these tenants as supporting the economic value of our business. Core to this belief, we adopted and practice the three-part sustainability business framework by placing equal value to the social, environmental, and economic bottom line, to create greater business value.

Work Achievement and Life Enjoyment Balance

At the Alliance, we know it’s not all about work. Our work/life balance initiatives focus on a combination of self, family, friends, work and community, attuned to the uniqueness and variability of our workforce. Benefits and programs the Alliance provides include, but are not limited to:

  • A 9/80 Flexible Scheduling Option:  Work 80 hours in nine workdays and get a day off each pay-period. This equates to an extra 26 days off each year.
  • A Business Casual Dress Code:  That means comfy jeans every day (except for those important meetings with clients, then we need to dress to impress).

Employee Wellness

The Alliance offers one of the most comprehensive employee wellness programs around. Simply put, we believe in the health and wellness of our staff. Our program provides the following:

  • Onsite Fitness: The onsite fitness center at the Scotts Valley location offers weight machines, cables, cardio equipment, a half basketball court and a tennis court.  
  • Paid Gym Memberships: Want to use your own gym? We’ll reimburse up to $30.00 per month membership dues, and up to $100.00 for your enrollment fee.
  • Be an Alliance Racer: Run or walk in a coordinated event in one of our service areas (such as the Big Sur Marathon) and we’ll pay $20.00 toward your registration fee, along with giving you a nifty Alliance sport jersey to wear during the event!   
  • Annual Employee Health Fair:  Vendors across the health and wellness spectrum come onsite for demos, education, instruction, and free stuff! 
  • Annual Flu Shot Clinic:  Free to all staff each year, prior to flue season.

Employee Benefits

Without question, we offer a competitive and comprehensive benefits package for our staff, which can be viewed by clicking here. Some of our other major benefit offerings include:

  • Generous Paid Time Off: We offer 28 days off for non-exempt and exempt positions, and it only goes up from there. Over time, you can earn up to 38 days of PTO annually. Add to that 11 paid holidays each year, and you’ll get that well deserved break!
  • PTO Sellback and PTO Donation Programs: Sometimes accrued paid time off is more useful as money in your pocket. Our PTO sellback program allows you to get a little extra cash by turning in some of your saved up time. Have some spare PTO in your account? Consider helping out a friend in need as part of our “Friends Helping Friends” PTO donation program.
  • A 10% Retirement Account Contribution: How is your retirement savings strategy coming along? After completing one year of employment, we contribute 10% of your gross earnings each pay-period to your personal 401(a) account. Add to that the additional employee options to save using our 457 deferred compensation plan and a Roth IRA, and you’ll be well on your way to creating a retirement nest egg.  
  • Costco Membership: Everybody loves Costco. We pay your annual membership fees for you.

Employee Development

The Alliance knows that educated and trained employees are required to run a complex and diverse health plan. That’s why we invest in you by providing the training you need to be successful in your career. Our Training and Development Department offers a complete host of learning opportunities for staff, such as:

  • Employee Onboarding: Our comprehensive approach to onboarding has proven to be successful and rewarding. New employees receive up to 37 hours of Alliance orientation and training. We strive to empower you with the knowledge you need to be successful in your new role.  
  • The Alliance Learning Center (ALC): Our online learning system offers all employees nearly 350 online courses, with topics covering business analysis, communications, computer applications, customer service, leadership and management, project management and personal development. The ALC is available 24/7, seven days a week for Alliance staff.
  • Leadership Development: Ready to move to the next level? The Alliance believes in growing and developing those individuals expressing a desire to move ahead. Our leadership development program provides training on supervision, performance management, and the Ken Blanchard “Situational Leadership II” model.
  • Tuition Reimbursement: Receive up to $2,000.00 annually for educational courses or classes. 
  • Clinical Continuing Education Units:  We offer onsite Board of Registered Nursing (BRN) continuing education courses, free to nursing/clinical staff.

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To keep pace with our challenging environment and our rapid growth, the Alliance is seeking energetic professionals to join our team. If you are interested in a stimulating and rewarding work environment where you can positively impact the lives of others, we invite you to apply. 

To view our open employment positions, click here.

For career-minded individuals focusing on professional development and advancement:

  • Career growth and promotional opportunities in a growing and financially stable organization
  • On the job training and experience in a proven and successful managed care model
  • A comprehensive internal training and development program offering free BRN certified continuing education courses
  • Tuition reimbursement


The Alliance is an equal opportunity employer, offering a wide range of competitive benefits

  1. An organizational focus on employee work/life balance, with a 9/80 flexible scheduling option.
  2. A culture of respect, teamwork and camaraderie.
  3. Generous Paid Time Off benefit (Up to 28 days per year to start).
  4. An organization committed to community involvement and enhancement, with annual initiatives directed at supporting the underserved.
  5. A Monday-Friday workweek, with no weekend or shift work.
  6. A robust health benefits package, including medical, dental, and vision coverage for employees and their dependents.

Benefits details

Paid Time Off 
  • 28 days annually for full time, regular employees
  • 11 Paid Holidays  

Health Benefits with domestic partner coverage 
  • Medical
  • Dental
  • Vision
 
Life & AD/D Insurance

Long Term Disability 

401(a) Retirement Plan - the Alliance contributes 10% of the employee's gross pay after one year of continuous employment.
 
457 Deferred Compensation Plan  

Section 125 Program 
  • Insurance Premium Conversion
  • Medical Expense Reimbursement
  • Dependent Care Assistance 

Health and Wellness Program - reimburses expenses for nutritional consulting, yoga, smoking cessation, an onsite fitness centers and paid gym memberships.

Employee Assistance Program - a confidential counseling and consultation service designed to help employees with a wide range of personal issues.
 
Miscellaneous:
  • Pre-Paid Legal Services
  • Tuition Reimbursement ($2,000 annually) 
  • Roth IRA 
  • COSTCO - A membership is available for all elligible members.
  • Employee Recruitment Incentive Program  
  • PTO Buyback program 
  • On-site cafe at our Scotts Valley location

To view more on employee benefits, click here.

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Central California Alliance for Health Reviews

  • Featured Review

    Helpful (3)

    "Great place; rewarding work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Central California Alliance for Health full-time (More than 5 years)

    Pros

    Company deeply cares about their mission, their workforce and doing the right thing for our customers/membership. Work life balance options are generous, and pay competitive. Zlots of learning opportunities, and commitment from Senior leadership to be conscientious stewards of the funds to cate for our members. You go home at night knowing the work you do makes a positive impact for our members.

    Cons

    Not really a con I guess, maybe even a pro....never dull, incredible array or work. Health care is complex, but the Alliance always encourages innovative ideas, and process improvement.

    Advice to Management

    Your strategic thinking is centered and thoughtful, so continue that work! Thank you for leading such important work, and for walking the walk and meaning the talk.

See All 80 Reviews

Central California Alliance for Health Photos

Central California Alliance for Health photo of: 2016 Alliance Class Photo
Central California Alliance for Health photo of: Raising funds for the Alliance Food Drive
Central California Alliance for Health photo of: Patrick, Program Integrity Specialist, serving his famous sweet potato breakfast burritos to raise funds for the Alliance Food Drive
Central California Alliance for Health photo of: Our CAO and Administrative Services Manager held fitness orientation classes in the Scotts Valley Fitness Center
Central California Alliance for Health photo of: Cardio equipment in the Scotts Valley Fitness Center
Central California Alliance for Health photo of: Cardio equipment in the Scotts Valley Fitness Center
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Central California Alliance for Health Interviews

Experience

Experience
70%
10%
20%

Getting an Interview

Getting an Interview
95%
5%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2+ months. I interviewed at Central California Alliance for Health (New York, NY).

    Interview

    Communication throughout the process was good. Questions asked were standard questions. The explanation of the company didn't match what people I know describe. Location is good and first call with the recruiter made me interested in the company.

    Interview Questions

See All 20 Interviews

Central California Alliance for Health Awards & Accolades

  • HEDIS: Bronze Quality Award, California Department of Health Care Services, 2012
  • HEDIS Best(Sliver), California Department of Managed Health Care Services, 2011
  • HEDIS Best(Gold), California Department of Managed Health Care Services, 2007
  • HEDIS Best(Gold), California Department of Managed Health Care Services, 2008
  • HEDIS Best(Silver), California Department of Managed Health Care Services, 2010
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Pledge to Thrive

Taking steps to prioritize employee well-being

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