Working at Central California Alliance for Health | Glassdoor

Central California Alliance for Health Overview

Scotts Valley, CA
501 to 1000 employees
1996
Nonprofit Organization
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
A locally governed managed care health plan, the Alliance was developed to improve access to health care for lower income residents lacking a "medical home." We currently serve nearly 350,000 members with reliable, affordable access to the care ... Read more

Mission: Accessible, quality health care guided by local innovation.

Company Updates

  • We still have some amazing #RN #MSW and RN Supervisor roles as we bring the California Children's Services (CCS) program into our health plan on July 1st.

    Apply today and share with your network!

    Check out this video to learn more about the program and us as an organization: http://glassdoor.com/slink.htm?key=vQpnE

  • Calling Registered Nurses (CA RN) for great staff and supervisor opportunities in Monterey, Merced, and Santa Cruz counties who are passionate about making a difference in the lives of children and their families. We are incorporating California Children's Services (CCS) into our plan as part of the Whole Child Model and this new team will get to create efficient processes, build a collaborative team and serve children with special health care needs. These are 'easy apply' positions that we are committed to filling quickly to meet the needs of these families July 1st.

    RN: http://glassdoor.com/slink.htm?key=vQ6NV

    RN Supervisor: http://glassdoor.com/slink.htm?key=vQ6Nz

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Central California Alliance for Health – Why Work For Us?



"Managed Care is the Future of Health Care”

Our Vision:  To be a recognized leader in creating local health care solutions.  

Our Mission: Accessible, quality health care guided by local innovation.

The Alliance is a rapidly growing, locally governed, not-for-profit health plan. We make a difference in the lives of over 60% of our regional population. If you’re tired of making widgets, and you’re ready to work with a team focused on improving health outcomes and making a significant positive impact on the lives of those in our community, consider joining our award winning health plan. We are 500 employees (and growing!) serving nearly 350,000 residents of Santa Cruz, Monterey and Merced Counties.  

To read about life at the Alliance, click the "Working for Us" link above.  

To view our open employment positions, click here.



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Our Culture

The culture at the Alliance is unique and special. We offer an environment of respect, teamwork and camaraderie. We hire individuals who are motivated by a dedication and commitment to work that is challenging and complex, but tremendously rewarding - and who like to have fun at the same time!

Read on to learn more about what it’s like to be an employee at the Alliance.  

Company Events and Initiatives:

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  • Quarterly All Staff Meetings: These gatherings provide important news and details about our business environment, along with some fun activities and events mixed in.
  • The Central California Alliance for Team Spirit (CCATS): Our employee activities committee sponsors quarterly events to bring us all together to have a bit of fun. Be it the annual Cinco de Mayo luncheon or Halloween costume contest, CCATS helps us all take a step back to enjoy some time together. CCATS rocks.
  • Staff Recognition: Performance and achievement acknowledgment is a big part of life at the Alliance, and we have ways of showing it. Demonstrate one of our values in your work and you’ll likely be recognized with a Star Award from one of your peers. Your commitment to service and excellence is valued. At our fourth quarter employee meeting, we recognize our staff having served our mission and our community for five and ten years.
  • A Company that Gives Back:We partner each year with local food banks and the United Way agencies to raise money and food for residents in need throughout our tri-county service area. Since our launch in 1996, Alliance employees have donated over one million pounds of food to local food banks, and nearly $320,000.00 to United Way of Santa Cruz County, Monterey County, and Merced County. It’s just another way for us to serve the underserved.
  • Sustainable and Environmentally Focused:The Alliance believes that social and environmental responsibility is not only the right way to operate as a business, but also see these tenants as supporting the economic value of our business. Core to this belief, we adopted and practice the three-part sustainability business framework by placing equal value to the social, environmental, and economic bottom line, to create greater business value.

Work Achievement and Life Enjoyment Balance

At the Alliance, we know it’s not all about work. Our work/life balance initiatives focus on a combination of self, family, friends, work and community, attuned to the uniqueness and variability of our workforce. Benefits and programs the Alliance provides include, but are not limited to:

  • A 9/80 Flexible Scheduling Option:  Work 80 hours in nine workdays and get a day off each pay-period. This equates to an extra 26 days off each year.
  • A Business Casual Dress Code:  That means comfy jeans every day (except for those important meetings with clients, then we need to dress to impress).

Employee Wellness

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The Alliance offers one of the most comprehensive employee wellness programs around. Simply put, we believe in the health and wellness of our staff. Our program provides the following:

  • A Pedometer Program:Our “Sonic Striding” quarterly challenge offers you the opportunity to push yourself in new ways. Meet each quarterly goal and earn an extra $600.00 per year.
  • Onsite Fitness: The onsite fitness center at the Scotts Valley location offers weight machines, cables, cardio equipment, a half basketball court and a tennis court.  
  • Paid Gym Memberships: Want to use your own gym? We’ll reimburse up to $30.00 per month membership dues, and up to $100.00 for your enrollment fee.
  • Be an Alliance Racer: Run or walk in a coordinated event in one of our service areas (such as the Big Sur Marathon) and we’ll pay $20.00 toward your registration fee, along with giving you a nifty Alliance sport jersey to wear during the event!
  • Fresh Fruit:  Twice weekly fresh fruit is provided for staff.  
  • Annual Employee Health Fair:  Vendors across the health and wellness spectrum come onsite for demos, education, instruction, and free stuff! 
  • Free Biometric Screening:  We arrange this annual voluntary event, funded by United Healthcare. Earn $75 each year by simply completing an online Health Assessment!
  • Annual Flu Shot Clinic:  Free to all staff each year, prior to flue season.

Employee Benefits

Without question, we offer a competitive and comprehensive benefits package for our staff, which can be viewed by clicking here. Some of our other major benefit offerings include:

  • Generous Paid Time Off: We offer 23 days off for non-exempt positions, 28 days for exempt positions, and it only goes up from there. Over time, you can earn up to 38 days of PTO annually. Add to that eleven paid holidays each year, and you’ll get that well deserved break!
  • PTO Sellback and PTO Donation Programs: Sometimes accrued paid time off is more useful as money in your pocket. Our PTO sellback program allows you to get a little extra cash by turning in some of your saved up time. Have some spare PTO in your account? Consider helping out a friend in need as part of our “Friends Helping Friends” PTO donation program.
  • A 10% Retirement Account Contribution: How is your retirement savings strategy coming along? After completing one year of employment, we contribute 10% of your gross earnings each pay-period to your personal 401(a) account. Add to that the additional employee options to save using our 457 deferred compensation plan and a Roth IRA, and you’ll be well on your way to creating a retirement nest egg.  
  • Costco Membership: Everybody loves Costco. We pay your annual membership fees for you.
  • Massage Days: Need a little muscle tension relief? Each month we make arrangements for a certified massage therapist to be onsite to provide some relief for employees. Sign up for a 15 or 30 minute massage at just $1.33 per minute! It’s a great way to unwind during a busy workday.

Employee Development

The Alliance knows that educated and trained employees are required to run a complex and diverse health plan. That’s why we invest in you by providing the training you need to be successful in your career. Our Training and Development Department offers a complete host of learning opportunities for staff, such as:

  • Employee Onboarding: Our comprehensive approach to onboarding has proven to be successful and rewarding. New employees receive up to 37 hours of Alliance orientation and training. We strive to empower you with the knowledge you need to be successful in your new role.  
  • The Alliance Learning Center (ALC): Our online learning system offers all employees nearly 350 online courses, with topics covering business analysis, communications, computer applications, customer service, leadership and management, project management and personal development. The ALC is available 24/7, seven days a week for Alliance staff.
  • Leadership Development: Ready to move to the next level? The Alliance believes in growing and developing those individuals expressing a desire to move ahead. Our leadership development program provides training on supervision, performance management, and the Ken Blanchard “Situational Leadership II” model.
  • Tuition Reimbursement: Receive up to $2,000.00 annually for educational courses or classes. 
  • Clinical Continuing Education Units:  We offer onsite Board of Registered Nursing (BRN) continuing education courses, free to nursing/clinical staff.

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The Alliance is an equal opportunity employer, offering a wide range of competitive benefits

  1. An organizational focus on employee work/life balance, with a 9/80 flexible scheduling option.
  2. A culture of respect, teamwork and camaraderie.
  3. Generous Paid Time Off benefit (Up to 28 days per year to start).
  4. An organization committed to community involvement and enhancement, with annual initiatives directed at supporting the underserved.
  5. A Monday-Friday workweek, with no weekend or shift work.
  6. A robust health benefits package, including medical, dental, and vision coverage for employees and their dependents.

Benefits details

Paid Time Off 
  • 28 days annually for full time exempt staff
  • 23 days annually for full time non-exempt staff 
  • 11 Paid Holidays  

Health Benefits with domestic partner coverage 
  • Medical
  • Dental
  • Vision
 
Life & AD/D Insurance

Long Term Disability 

401(a) Retirement Plan - the Alliance contributes 10% of the employee's gross pay after one year of continuous employment.
 
457 Deferred Compensation Plan  

Section 125 Program 
  • Insurance Premium Conversion
  • Medical Expense Reimbursement
  • Dependent Care Assistance 

Health and Wellness Program - reimburses expenses for nutritional consulting, yoga, smoking cessation, an onsite fitness center in Scotts Valley, fresh fruit and paid gym memberships.

Employee Assistance Program - a confidential counseling and consultation service designed to help employees with a wide range of personal issues.
 
Miscellaneous:
  • Pre-Paid Legal Services
  • Tuition Reimbursement ($2,000 annually) 
  • Roth IRA 
  • COSTCO - A membership is available for all elligible members.
  • Employee Recruitment Incentive Program  
  • PTO Buyback program 
  • On-site cafe at our Scotts Valley location

To view more on employee benefits, click here.

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To keep pace with our challenging environment and our rapid growth, the Alliance is seeking energetic professionals to join our team. If you are interested in a stimulating and rewarding work environment where you can positively impact the lives of others, we invite you to apply. 

To view our open employment positions, click here.

For career-minded individuals focusing on professional development and advancement:

  • Career growth and promotional opportunities in a growing and financially stable organization
  • On the job training and experience in a proven and successful managed care model
  • A comprehensive internal training and development program offering free BRN certified continuing education courses
  • Tuition reimbursement


Central California Alliance for Health Reviews

4.0
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Recommend to a friend
Approve of CEO
Central California Alliance for Health CEO Stephanie Sonnenshine
Stephanie Sonnenshine
6 Ratings
  • "Great Company, Great People, Great Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Central California Alliance for Health full-time (More than 5 years)

    Pros

    This is the best company I've ever worked for (and I've worked at quite a few). Leadership at all levels is approachable. The vision and mission of the company are important to me personally. This is a non-profit that provides healthcare to the underserved and I like being part of that. (I don't really want to work for a company to make the owners or shareholders rich.) The benefits here are the best I have ever had at any company. The PTO/time off is very good. They have implemented a lot of work-life balance programs that I'm very excited about. The onsite fitness facility is very nice. I cancelled my regular gym membership. I have never worked for an employer that contributes 10% of my salary to my retirement like the Alliance does. They have a town hall meeting every quarter to give updates to the company. There is an onsite cafeteria in Scotts Valley. The office is kept clean and in good working order. The online training programs are good. The company is focused on sustainability and this is important to me. Solar panels are being installed on all of the offices. I like how there is a good sense of team and community here at the company. There's a lot of good and important work going on and for the most part everyone seems to be working toward the same goals. I really like coming to work and hope to be here for a very long time. A new CEO started this year, and she came up through the company. Shows to me you can work hard and be recognized and rewarded for it.

    Cons

    There could be better communication between departments. I am hoping the new communications department will pay attention to this. Some IT systems are a bit clunky. Traffic into and out of the Scotts Valley location can be dreadful but all of Santa Cruz county has gotten a lot worse in recent years.

    Advice to Management

    Work more on communication internally. I am looking forward to the new tele-commuting program.

See All 61 Reviews

Central California Alliance for Health Photos

Central California Alliance for Health photo of: 2016 Alliance Class Photo
Central California Alliance for Health photo of: Raising funds for the Alliance Food Drive
Central California Alliance for Health photo of: Patrick, Program Integrity Specialist, serving his famous sweet potato breakfast burritos to raise funds for the Alliance Food Drive
Central California Alliance for Health photo of: Our CAO and Administrative Services Manager held fitness orientation classes in the Scotts Valley Fitness Center
Central California Alliance for Health photo of: Cardio equipment in the Scotts Valley Fitness Center
Central California Alliance for Health photo of: Cardio equipment in the Scotts Valley Fitness Center
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Central California Alliance for Health Interviews

Experience

Experience
77%
6%
17%

Getting an Interview

Getting an Interview
88%
6%
6%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Coding Specialist Interview

    Anonymous Employee in Scotts Valley, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Central California Alliance for Health (Scotts Valley, CA) in September 2016.

    Interview

    After submitting my application and resume, I received a call to set up the initial phone interview with the recruiter. About a week or so later, I was in the office for the initial review with the recruiter and manager. After about a week, I received a call to set up the second round of interviews with the manager, director and recruiter. I received a call a short time after with an offer. It was a very smooth process and well organized.

See All 18 Interviews

Central California Alliance for Health Awards & Accolades

  • HEDIS: Bronze Quality Award, California Department of Health Care Services, 2012
  • HEDIS Best(Sliver), California Department of Managed Health Care Services, 2011
  • HEDIS Best(Gold), California Department of Managed Health Care Services, 2007
  • HEDIS Best(Gold), California Department of Managed Health Care Services, 2008
  • HEDIS Best(Silver), California Department of Managed Health Care Services, 2010
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Work at Central California Alliance for Health? Share Your Experiences

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