Working at Centro | Glassdoor

Centro Overview

Chicago, IL
501 to 1000 employees
2001
Company - Private
Internet
$100 to $500 million (USD) per year
Centro is a provider of enterprise-class software for digital advertising organizations. Our technology platform, Basis, is the first of its kind SaaS advertising solution unifying programmatic and direct media buying, along with workflow automation, cross-channel campaign ... Read more

Mission: To become the most widely used media automation and intelligence platform in the world with the highest customer satisfaction.

Company Updates

  • "As most agencies and platform companies have found, April was tough, but there were no layoffs among Centro’s 700 employees. People have been incredibly productive, Kelly said, adding his biggest fear was that employees would not stay informed and create their own outcomes. This was not the case. In fact, the development team stayed on track and on Tuesday, the company plans to launch new products and upgrades that help advertisers with automation and visualization for campaign reporting, workflow management and forecasting." Read more in MediaPost

  • Centro is the No. 4 Best Workplace in Chicago among small and medium size businesses! Check out our profile on Great Place to Work.

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Centro Video

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Centro – Why Work With Us?


We are good people who do great work and, every day, we aspire to be better people and do better work. We are a culture grounded by personal growth and well-being. We have a strong moral compass and know the difference between right and wrong. We check our egos at the door and believe we can make the world a better place. We roll up our sleeves, work hard and move fast. We hold each other accountable and solve problems. We care about each other, ourselves, our communities and the environment which we live in. We create raving fans of our customers and have a lot of fun along the way.


People are at the heart of everything we do. It should come as no surprise that our employees are our greatest asset. So to truly see who we are as a company, you need to take a look at who we are as individuals.  We expect these principles from each of our peeps:

Self- Improvement

Lasting happiness is achieved through continuous personal growth and self-improvement. We are committed to continuous investment in the growth of our team members while, at the same time, requiring each team member to actively take responsibility for their own self-development and well-being.

Do the Right Thing

We are guided by our moral compasses, which innately know the difference between right and wrong. We never compromise our integrity. We stand for what is just and right and hold ourselves to a high level of ethical standards,

Cultivate Raving Fans    

We create Raving Fans of our customers and of each other. Doing this requires a constant commitment to the service, happiness, and satisfaction of others.

If our customers aren’t raving about our people and our products, we have not achieved the level of customer happiness
we strive for.

Embrace Change

Change is the only constant. In a fast-moving world and industry, we seek, embrace and get comfortable that if we’re not continuously
changing, evolving and improving, we’re falling behind. No two years will ever look the same at Centro.

Believe Impact is Possible

We create lasting and positive impact in the communities and industries in which we operate. When we work hard, stay focused and act in service to others, we believe anything and everything is possible. We are limited only by our imaginations and our effort

Humility

We recognize there is no such thing as “individual success” in life. We are
magnanimous in victory and acknowledge those who have helped us along the way. Healthy team chemistry, creativity and collaboration is critical to achieving our goals. We check our egos at the door

Support Each Other

We are committed to building an encouraging, caring, and supportive environment. We share a responsibility to help our team members and do what we can to help support them and enrich their lives.

Work Ethic Wins

We hire the best and brightest minds in the industry. But we also know that intelligence means nothing unless it’s paired with incredible effort and a strong work ethic. The teams and companies willing to put in the extra effort, go the extra mile and be held accountable will be the ones who see their visions and dreams realized.

Breathe

Working hard, building amazing products, and achieving success is an exhilarating and exciting way to live life. However, we also recognize the importance of keeping life in perspective. Making sure we’re consistently finding peace and joy along our journey is an invaluable component
to sustainable and lasting success.

Dollars

  • Competitive total compensation – With base salary, bonus, stock options and much more- we provide our Centrons with competitive total compensation package against the market!
  • 401(k) employer match – Centro sponsored retirement plans allow you to save for retirement by contributing dollars and we will match your contributions up to 4% with 100% immediate vesting.
  • Centro funded HSA Accounts – We provide our employees on the medical plan with a health savings account. This allows them to save on deductible and other out-of-pocket expenses on a tax-free basis by paying through the HSA account. Employees can also contribute addition pre-tax dollars.

Time

  • Flexible time off – Centro provides employees unlimited paid time off each year, which can be used for vacation, sick days, floating holidays or Ferris Bueller days for those days where you need to meet the cable guy or just need a mental health day
  • Change the world day – One day a year, you can choose to volunteer your time to a charity or non-profit event of your choice!
  • Paid 3 week sabbatical– Employees are eligible to take a three week continuous sabbatical in their fifth year of full-time employment in addition to their normal Flexible Time Off.
  • Generous Maternity, Paternity and Same Sex Partner Leave – Centro provides all employees with a generous amount of time off to enjoy their new bundle of joy.

Benefits

  • Pre-tax dependent care – With the help of a Flexible Spending Account, you can set aside pre-tax dollars in an account to pay for qualified dependent care expenses.
  • Pre-tax commuter benefits – Our commuter  program allows you to use pre-tax dollars to pay for public transportation or parking expenses.
  • Extensive medical and dental plan – There is no need to worry about seeing a doctor or going to the hospital. Our extensive health and dental plans allow you to go to any doctor with great savings when you use doctors and hospitals inside the network.
  • Free vision insurance – The vision plan provides reimbursement for vision related services such as eye exams, glasses, and contact lenses.
  • Free preventative care – Through our comprehensive health insurance plans, you and your dependent receive free preventative at no added cost.
  • Free Basic Life and AD&D – Centro provides all employees with free Basic Life and AD&D insurance.
  • Same Sex Partner Benefits – All same sex partners are eligible for the comprehensive benefits package.


Besides the challenging work and amazing friends we have in the office, Centro also provides the below opportunities for us to focus on our well-being and work-life blend.

Celebrate Each Other

  • Raving Fan employee award – A raving fan is a person who recognizes a Centro employee for going above and beyond the call of duty for a client, a publisher, a Centron, a vendor, etc. It is beyond what is expected from a normal company or making an internal or external person feel special in a sincere and genuine way by doing more than what is required by exceeding particular expectations.
  • Monthly happy hours – Meet and greet all the new hires! It’s a Centro tradition to introduce each new hire in a way that is unforgettable.

Focus on Healthy Habits

  • Daily fresh fruit delivery – Take advantage of the daily fruit delivery. Enjoy bananas, grapes, apples, nectarines, oranges, and more!
  • Healthy snack bar – The snack bar offers healthy options including, but not limited to, milk, cheese, Greek yogurt, nuts, and more.
  • Gym Reimbursement Program – Receive up to $600 reimbursement through Bucks to Get Buff for all fitness reimbursements, not limited to, one-off classes, personal training sessions, work out equipment and race entry fees.
  • Mindfulness and Meditation program – Meditation is offered for all Centrons twice a week facilitated by an expert! Turn those screens off and enjoy the silence.
  • Free onsite yoga – Namaste – Find some peace by participating in free yoga on-site in select offices.
  • Get Riding with BikeShares – Centro provides free bikeshare membership in select offices.

Support for our Personal Goals

  • Centro Family Connection Program – The Centro Family Connection Program has a variety of programs such as Parent Coaching, Sittercity Membership,  and more!
  • Travel Assistance Services – While you are traveling for either business or personal reasons and need some assistance, we provide a 24/7 travel assistance service.
  • Adoption Assistance – For employees who are seeking to adopt, Centro is there to support them through the process.
  • Voluntary Egg-Freezing Benefit – For employees who are interested in preserving their eggs, Centro is here to assist them through the process.
  • Tuition Reimbursement Program – The Tuition reimbursement program will help cover tuition and book costs for up to two classes per year as long as you submit a passing grade.
  • Student Debt Contribution -- Centro provides support to help pay off student loans more quickly. Eligible employees receive an extra contribution of $25 per month from Centro towards student debt.
  • Financial Wellness – Being the best you doesn’t just involve emotional and physical wellbeing. Financial security plays a big part as well. Centro provides access to financial advisors to help you plan for your future.
  • Centro Career Education and Personal Development – Learn and explore many training opportunities such as manager and leadership training and have the ability to focus on your personal development

Support for our Well-Being

  • Yearly Wellnesspalooza events – An entire week of wellness! For one week during the year, Centro has Wellnesspalooza, a week of various events including health screenings, food and exercise classes, and financial wellness events.
  • Free annual wellness screenings – The first step to getting healthier is knowing where you start. By testing six metrics (blood pressure, weight management, glucose, triglycerides, total cholesterol, and cholesterol to HDL ratio), you can not only qualify for additional incentives on your medical premiums but also become the healthiest ‘you’ possible!

Support for Others

  • Giving Tree Charitable Donation – The Giving Tree Committee is focused on Centro’s volunteer efforts. The Giving Tree matches up to a total of $100 per person when you donate to your favorite charity, and Centro will too!
  • Annual Blood Drive – Centro hosts an annual blood drive, accompanied by some sweet treats for when you are done donating.

 

A Vision for Digital Media 

We despise inefficiency because it wastes our most precious asset: time. Centro is on a mission to change the way digital media is done. We created the most comprehensive media automation and intelligence platform in the industry that improves the lives of people working in advertising and drives optimum business operations and marketing performance for agencies and brands.

Decision Intelligence and Data Science 

Centro maintains a granular historical record of every campaign we've executed since 2007. That data, and associated meta-data, play a central role in the software we build. Our goal is simple: turn the raw data into actionable information and intelligence. The end result is even simpler: more effective campaigns for your advertisers and agencies.

Technology and Engineering 

Built on the twin pillars of Ruby on Rails and Java, Centro software leverages a modern SaaS 2.0 tech stack, a service-oriented architecture and machine learning. Our product suite is a marvel of efficient, high-performance, high-throughput software and systems engineering processing tens of billions of transactions per day at sub-10 millisecond latencies. These transactions are closely analyzed by Hadoop, Pentaho, neo4Js, R and some proprietary technologies that turn data into actionable insight. With RESTful APIs, we empower customers and partners and expand our ecosystem.


Centro Reviews

  • Featured Review

    Helpful (5)

    "This place is truly special."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to Say
    Current Employee - Prefer Not to Say
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time (More than 5 years)

    Pros

    For future readers, I am writing this during the COVID-19 pandemic.

    The world is confronting something very terrifying at the moment, and it is sending shockwaves throughout the global economy and inciting a lot of fear, panic and distrust. It is a scary and uncertain time for families and businesses everywhere.

    Moments like this force you to take stock of what you are grateful for, and while I'll be the first to admit this is a weird time to write a Glassdoor review, I feel compelled to share what's happening here at Centro through the lens of my inbox.

    - Nearly overnight Centro assembled a taskforce of people to equip everyone the tools and info necessary to work remotely. We are a tech and services company that grew up on the internet, so it's easy to take this for granted. However, the speed and transparency and effort that went into making this easy for everyone is something I am personally grateful for.

    - Our CEO has scheduled multiple meetings to keep us updated on basic info about the virus, and how its growing across the world. At a time when there is a lot of mixed info in the media, and people aren't operating with the same level of concern - this is incredible. You may read from others about Centro's values around transparency and its care for its employees. It is real.

    - We are individually isolated but the culture is THRIVING. Within days, new inter-office chat rooms have sprung up. Office-wide Happy Hours are being hosted via webcam. People are sending out daily tips on productivity or working out from their living rooms. Heartfelt team-wide notes to inspire eachother. Equally inspirational videos of dogs and cats and babies working on laptops. We may be isolated, but we have never been more unified.

    - Centro has a nation-wide committe that organizes Centro's philanthropy called "The Giving Tree". It also matches some personal donations. This has been in overdrive in recent days.

    On and on and on.

    In all of this, I have no idea what comes next. No one does.

    But I thank God for the people here and places like this.

    Thank you, Centro.

    Cons

    We are services-oriented company. Building our own tech. In the Advertising Sector. In 2020. Expect all of the inherent challenges that come with that.

    Advice to Management

    Shawn and team - thank you. Keep operating with the warmth, candor, transparency, and love you do everyday - and we'll get through this.

See All 273 Reviews

Centro Photos

Centro photo of: Droppin' some knowledge
Centro photo of: Learning and education
Centro photo of: Collaboration
Centro photo of: Happy hour
Centro photo of: Tech Team
Centro photo of: Centro HQ front desk
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Centro Interviews

Experience

Experience
47%
21%
32%

Getting an Interview

Getting an Interview
60%
19%
15%
3
1
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Agency Lead Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4+ weeks. I interviewed at Centro (Dallas, TX) in June 2019.

    Interview

    The interview process consisted of a screen by the independent recruiter who contacted me about the role, followed by four phone calls, an in-person meeting, then a trip to Dallas to meet additional team members and interview with each of them (total of 6 people). Throughout the process; I was asked behavioral questions, experience questions, and questions about how I'd be successful in this role. In addition, I was asked to pitch for them to see how well I was able to present.

    Interview Questions

    • Tell me about the time you had a disagreement with your manager and how did you handle it?   Answer Question
See All 84 Interviews

Centro Awards & Accolades

  • Best Medium Workplaces(#9), Fortune and Great Place to Work, 2015
  • Best Medium Workspaces - #8, Fortune and Great Place to Work, 2014
  • Best Places to Work, Crain's Chicago Business, 2014
  • Best Place to Work - #1, Advertising Age, 2014
  • Best Display DSP, Best Mobile DSP, Best Retargeting, Adweek, 2019
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Pledges & Certifications

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at Centro? Share Your Experiences

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