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Chamberlin Edmonds Overview

Headquarters Atlanta, GA
Size 501 to 1000 Employees
Operated By Change Healthcare
Founded 2002
Type Subsidiary or Business Segment
Industry Finance
Revenue $25 to $50 million (USD) per year
Chamberlin Edmonds gives a whole new meaning to the word "recovery" in the health care industry. The company provides revenue recovery assistance to hospitals, governments, and managed health care organizations. On behalf of its clients, the company ... More

Chamberlin Edmonds – Why Work For Us?

We are now Change Healthcare.

Look at our profile here:

Change Healthcare Glassdoor Profile

We provide business, technology and information solutions to  transform the business-side of healthcare.  
So what does that mean?

We are focused on innovation that makes healthcare more efficient and cost effective and that’s better for everyone!

We do that in part by helping insurance companies, healthcare providers and pharmacies  optimize their workflows and make and receive  accurate payments.

Change Healthcare is a great place to  work while you learn and learn while you work, including tuition reimbursement for full-time employees and a  customer-centric culture that is open to  taking intelligent risks and testing hypotheses.

At Change Healthcare, we are focused on enabling smarter healthcare.  Everyday, we are re-imagining how insights can lead to smarter healthcare, and we are committed to delivering products, services , innovations, and experiences to our clients across the continuum of care.

Like the payers, providers, pharmacies and consumers we serve, we care deeply about the triple aim of healthcare: improving the patient experience, enabling better health of populations and reducing the cost of care.

How do we do it? Through our Intelligent Healthcare Network™. We help connect the dots between payers, providers and patients, leveraging the data needed to deliver predictive insights to clients, who use this knowledge to solve some of their most pressing issues and capitalize on their most exciting opportunities.

Ours is the single largest financial and administrative healthcare network in the United States, reaching approximately 750,000 physicians, 105,000 dentists, 60,000 pharmacies, 5,000 hospitals, 600 vendors, 450 laboratories and 1,200 government and commercial payers. We have developed this network of payers and providers over 30 years in the industry, connecting virtually all private and government payers, claim-submitting providers and pharmacies in a hybrid cloudbased, user-centric and secure infrastructure environment.

Our solutions include tools and resources designed to empower our customers to:

  • Obtain actionable insights
  • Collaboratively exchange mission-critical information
  • Optimize revenue opportunities
  • Control costs
  • Increase cash flow
  • Efficiently manage complex healthcare workflows

Change Healthcare has the depth of experience to navigate the changing healthcare landscape side by side with our clients. Armed with the right information, the right expertise and the right systems, our clients are able to see great opportunity in change and experience an extraordinary partnership in action.


We’re a dynamic organization that helps healthcare entities connect, transact and communicate. Our Intelligent Healthcare NetworkTM connects payers, providers, pharmacies and patients so they can more effectively and efficiently interact with each other. A lot of this is centered on helping providers and pharmacies get paid by payers and patients quickly and completely. On the flip side, for payers and patients, we help deliver their payments while helping them reduce their risk of overpaying.

In addition to helping all of the stakeholders in the care continuum move data from point A to point B, we also translate, edit and analyze that data when needed, and then help mine that wealth of information to improve healthcare through insights. We do all of this using a combination of technology and services.

If that sounds impressive, it should. If you are searching for a career where you can make a lasting impact on the lives, well-being and health of all Americans, Change Healthcare is the place for you. We invite you to take a look at all of our open positions to learn more about the skills we need. 

In addition to what we do, it’s also important to talk about how we choose to do all of that. Cultivating a culture that is guided by our core values is also a top priority and these values are woven into the fabric of every aspect of our company.

To that end, we recruit team members who can model our core values, which include: Customer Centric; Top 10%; Hire and Develop the Best; Think Big, Start Small, Move Fast and Empowerment with Accountability. 

Customer Centric

  • We exceed customer expectations
  • We partner with our customers to innovate
  • We are our customers’ preferred, strategic partner

Top 10%

  • We strive to be the best at what we do
  • We are irrefutably achieving top decile performance
  • We continuously improve on our key value drivers

Hire and Develop the Best

  • We recognize and nurture exceptional talent
  • We do not compromise for social cohesion
  • We enjoy coaching and meet our commitments

Think Big, Start Small, Move Fast

  • We seek opportunities and have a bias for action
  • We develop and communicate a bold vision
  • We take intelligent risks, test hypotheses and “fail fast”

Empowerment with Accountability

  • We genuinely listen and challenge conventional wisdom
  • We are accountable to external and internal customers
  • We operate based on transparency, metrics and teamwork

Great Benefits

Our Change Healthcare benefits program is a comprehensive program offering you the choice of quality benefit plans with a commitment to promote better health for you and your family. Change Healthcare understands how important affordable healthcare programs are and we are proud to offer a competitive benefits package that strives to keep costs low and promote wellness initiatives throughout the company. New employees can enjoy the benefits on or shortly after their first day, and we provide a robust and secure online portal available to assist employees in making benefit plan decisions.


Change Healthcare offers two medical plans.

  • A traditional Preferred Provider Option (PPO) with in-network only benefits.
  • An open access Consumer Driven Health Plan (CDHP) with in-network and out-of-network benefits. When employees choose this plan option, they may also become eligible to contribute to a Health Savings Account.

Both plans offer access to broad national provider networks, while allowing members to make their own health care choices.


Two dental plans are available. Both plans provide in- and out-of-network benefits.


The vision plan covers a variety of vision care services plus discounts on other services.

Insurance and Income Protection

Change Healthcare provides Basic Life/AD&D insurance, Short Term Disability (STD) and Long Term Disability (LTD) benefits, and Business Travel Accident Insurance at no cost to all eligible employees. Supplemental employee and dependent Life Insurance, Short and Long Term Disability Buy Up are also available.

Domestic Partner Benefits

Change Healthcare offers medical, dental, vision, and dependent Supplemental Life Insurance benefits to same-sex or opposite-sex partners of employees.

Flexible Spending Accounts (FSAs)

The Change Healthcare Flexible Spending Accounts include the Healthcare FSA and the Dependent Care FSA. These are separate flexible spending accounts that can help save money on taxes (State, Federal, and Social Security) by allowing participants to pay for certain expenses with set aside, pre-tax dollars.

401(k) Plan

Change Healthcare offers its employees immediate participation in the 401(k) plan with an employer match. Working with Fidelity Investments, you can choose from the multiple fund options available those which best suit your investment style.

Legal Assistance

Employees have access to affordable, pre-paid legal services as well as free telephone advice. Additional discounts may be available for services not specifically covered by the plan.

Educational Assistance

Change Healthcare reimburses employees for tuition and related expenses paid related to coursework in a degree program at an accredited college/university.*

Change Healthcare also offers a wide range of online and on-site professional and technical training and development programs through Change Healthcare University.

Adoption Assistance

Expenses paid related to adoption are reimbursable under this plan.

Employee Assistance Program

This program provides employees and their family members with a wide range of services, including such things as referrals for educational resources, family member care, veterinary care, financial planning, mental health support, and more. Change Healthcare provides EAP at no cost to all eligible employees

Paid Time Off

Change Healthcare provides employees with a generous Paid Time Off (PTO) package as well as additional holidays and Charitable Contribution Days. Change Healthcare encourages its employees to support volunteerism and offers full pay for time off spent serving community/charitable organizations.*

Other Benefits

Employee discounts: Many Change Healthcare locations offer local discounts to its employees, but all employees receive discounts with certain cell phone providers as well as access to a national vendor network providing discounts for retailers, hotels, automotive dealers and maintenance providers, restaurants, air fare, concerts and events, and much more.

Employee Referral Program

Change Healthcare rewards employees for referring candidates hired as part-time or full-time employees or even as in-house sourced contractors.

Chamberlin Edmonds Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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T. Ulrich Brechbühl
27 Ratings
  • Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ADM in Sarasota, FL
    Current Employee - ADM in Sarasota, FL
    Positive Outlook
    Approves of CEO

    I have been working at Chamberlin Edmonds full-time (More than 8 years)


    I have worked for Chamberlin Edmonds for more than eight years. During this time I have always had challenging work, support from my senior leaders, and numerous growth and learning opportunities. I work with a respectful, dedicated and loyal team. I am grateful for the opportunities this company continues to provide myself and my team.


    No real cons, other than a feeling of disconnect from our partner companies.

    Advice to Management

    I have always felt supported and respected by my leaders. I am grateful for their knowledge and guidance.

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Chamberlin Edmonds Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Health Care Representative Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Chamberlin Edmonds (Jacksonville, FL).


    I was called in to a room with 3 people: someone I assume was fellow representative, the manager, and a district manager. They took turns asking questions. They gave me the opportunity to ask questions about the company and postition. Most questions were behavioral based and asked about specific situations.

    Interview Questions

    • Basic behavioral based interview questions, mostly related to customer service and conflict resolution. "Have you dealt with an upset customer patient and how did you resolve the situation?"   1 Answer


    Negotiation was simple. They were able to meet me halfway.

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