Working at Change Healthcare | Glassdoor

Change Healthcare Overview

Nashville, TN
10000+ employees
2007
Company - Private
Health Care
Unknown / Non-Applicable
On March 1, 2017 McKesson Corporation (NYSE MCK) and Change Healthcare Holdings, Inc., formed a new healthcare information technology company, setting an incredibly exciting course for the future. The entity combined substantially all of Change Healthcare’s business ... Read more

Mission: Inspiring a Better Healthcare System - Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Change Healthcare – Why Work For Us?


CULTIVATING A CAREER WITHIN CHANGE HEALTHCARE

Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Great Benefits

Our Change Healthcare benefits program is a comprehensive program offering you the choice of quality benefit plans with a commitment to promote better health for you and your family. Change Healthcare understands how important affordable healthcare programs are and we are proud to offer a competitive benefits package that strives to keep costs low and promote wellness initiatives throughout the company.  We provide a robust and secure online portal available to assist employees in making benefit plan decisions.


Medical

We offer open access to three High Deductable Health Plans (HDHP) with in-network and out-of-network benefits. When employees choose a plan option, they also become eligible to contribute to a Health Savings Account.

All plans offer access to broad national provider networks, while allowing members to make their own health care choices.


Dental

Three dental plans are available. All plans provide in- and out-of-network benefits.


Vision

The vision plan covers a variety of vision care services plus discounts on other services.


Insurance and Income Protection

Change Healthcare provides Basic Life/AD&D insurance, Short Term Disability (STD) and Long Term Disability (LTD) benefits, and Business Travel Accident Insurance at no cost to all eligible employees. Supplemental employee and dependent Life Insurance, Short and Long Term Disability Buy Up are also available.


401(k) Plan

Change Healthcare offers its employees immediate participation in the 401(k) plan with an employer match. Working with Fidelity Investments, you can choose from the multiple fund options available those which best suit your investment style.


Legal Assistance

Employees have access to affordable, pre-paid legal services as well as free telephone advice. Additional discounts may be available for services not specifically covered by the plan.


Educational Assistance

Change Healthcare reimburses employees for tuition and related expenses paid related to coursework in a degree program at an accredited college/university.*

Change Healthcare also offers a wide range of online and on-site professional and technical training and development programs through Change Healthcare University.


Adoption Assistance

Expenses paid related to adoption are reimbursable under this plan.


Employee Assistance Program

This program provides employees and their family members with a wide range of services, including such things as referrals for educational resources, family member care, veterinary care, financial planning, mental health support, and more. Change Healthcare provides EAP at no cost to all eligible employees


Paid Time Off

Change Healthcare provides employees with a generous Paid Time Off (PTO) package as well as additional holidays and Charitable Contribution Days. Change Healthcare encourages its employees to support volunteerism and offers full pay for time off spent serving community/charitable organizations.*


Other Benefits

Employee discounts: Many Change Healthcare locations offer local discounts to its employees, but all employees receive discounts with certain cell phone providers as well as access to a national vendor network providing discounts for retailers, hotels, automotive dealers and maintenance providers, restaurants, air fare, concerts and events, and much more.


Employee Referral Program

Change Healthcare rewards employees for referring candidates hired as part-time or full-time employees.

Our Vision

Inspiring a Better Healthcare System


Our Values

Pursue Purpose

We’re here to make healthcare work better. The opportunity
to help improve a person’s life propels us forward.

Champion Innovation

We move fast and advance with a visionary approach and a pragmatic eye, turning today’s brainstorms into tomorrow’s solutions.

Earn Trust

We act with integrity, and are accountable for our actions, working hand-in-hand with our customers to create productive and valued partnerships that lead to success for all.

Be Agile

We equally focus on speed and stability which enables us to be both reliable and nimble as we adapt quickly, get things done, and never stop searching for the best answer.

Include All

We celebrate different ways of thinking and know that great ideas can come from anywhere. By bringing diverse perspectives together, we push ourselves to continue to learn, to stay fresh and refreshed.

Change Healthcare Reviews

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Neil de Crescenzo
74 Ratings
  • "Healthcare Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HCR in Charleston, SC
    Current Employee - HCR in Charleston, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Change Healthcare full-time (More than a year)

    Pros

    Great company - benefits - holidays off -

    Cons

    Management at all locations are not good

    Advice to Management

    Distinguish the difference between business and personal relationships

See All 425 Reviews

Change Healthcare Photos

Change Healthcare photo of: Employees enjoying samples at the 2015 Susan G. Komen Chili Cookoff
Change Healthcare photo of: Susan G. Komen Chili Cookoff Event
Change Healthcare photo of: 2015 Chili Cookoff for Susan G. Komen
Change Healthcare photo of: Team members at the 2015 Susan G. Komen 5K
Change Healthcare photo of: Halloween 2015 - Emoji Costumes
Change Healthcare photo of: Empty bowls=Annual Chili Cookoff success!
See All PhotosSee All

Change Healthcare Interviews

Experience

Experience
52%
26%
21%

Getting an Interview

Getting an Interview
42%
17%
16%
8
7
5
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Change Healthcare.

    Interview

    Worked with a temp agency who placed me on HEDIS project. No previous call center experience. Drug tested, typing test and easy questionnaire. Temp agency did interview me for a few minutes to make sure I would work on the phone.

    Interview Questions

    • Customer Service experience   1 Answer
See All 73 Interviews

Change Healthcare Awards & Accolades

  • Best in Business - Finalist, Nashville Business Journal, 2015
  • NEXT Awards’ “Growth Healthcare Company of the Year", Nashville Chamber of Commerce, 2014
  • 100 Best Places to Work in Healthcare, Modern Healthcare, 2014
  • 100 Best Places to Work in Healthcare, Modern Healthcare, 2013
See More

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