Change Healthcare Careers | Glassdoor

Change Healthcare Careers

Nashville, TN
10000+ employees
Company - Public (CHNG)
IT Services
Unknown / Non-Applicable
Change Healthcare is a leading healthcare technology company. We partner with customers to better engage members and patients, control costs, enhance revenues, and help with clinical operations and care management. Together, we are accelerating the journey toward improved lives ... Read more

Mission: Inspiring a Better Healthcare System
Values: Our culture is guided by our core values that are woven into the fabric of every aspect of our company: Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, Include All

Company Updates

  • Our CEO Neil de Crescenzo joined other healthcare CEOs in the "Powering Pandemic Response: Consumer-Focused Innovation" webcast with Health Evolution to talk consumer engagement through COVID and beyond. Check it out below!

  • Despite many working remotely, our team members are still staying connected! During our recent #GetConnected Week put on by our Employee Experience initiative, team members virtually shared in experiences, gratitude... and wearing some really cool swag! Each day, team members participated in fun ways to #GetConnected​ virtually. These photos are from Change Healthcare Day, where team members wore Change Healthcare colors and swag.

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Change Healthcare – Why Work With Us?

Welcome to Change Healthcare! 

What we do positively impacts people’s lives. We’re here to inspire a better healthcare system and build healthier communities.Through the work that we do, people can better understand, choose, access, utilize, and pay for healthcare.

With such an important mission to guide us, our team members embody our shared purpose to wake the industry up to new possibilities. Our people embrace change, lead change, and solve the challenges that change brings. Our people want to make lives better– which is why investing in our team members, and cultivating their careers, is so important to us.

Our 15,000 team members are truly global citizens, representing a rich and diverse set of geographies, backgrounds, and perspectives. Diversity and inclusion is more to us than just numbers– it’s a critical part of how we solve some of our industry’s biggest challenges. In support of diversity & inclusion, Change Healthcare has formed seven Business Resource Groups dedicated to bringing together people of different perspectives and backgrounds – with more on the horizon.

Investing in our team members’ success and career growth is something that we know is important to our people.Thanks to our career development center, team members can build a development plan, gain personal insights, and explore new opportunities within the company. Our learning hub offers more than 17,000 resources, such a training modules, videos, and classroom training sessions, to help our people make the most out of their career at Change Healthcare.

Leadership transparency and communication are core parts of our company’s DNA.In fact, our “Leadership DNA” is a foundational model for our people – at all levels – and reinforces that we can all be leaders in how we show up to work each day. To support our Leadership DNA, we use a variety of innovative communication method, like town halls, podcasts, digital & social media – including a platform where team members can ask questions to me anonymously and get a response in 72 hours or less! – to ensure that our team members understand our company’s strategy, priorities, and culture.

Last but certainly not least, I am very proud of our dedication to giving back to the communities in which we live and work.In addition to our corporate sponsorships of the American Heart Association, Juvenile Diabetes Research Foundation (JDRF), Susan G. Komen, American Red Cross, Youth Villages, and Ronald McDonald House Charities, every team member receives two paid volunteer days per year, to be used for any non-profit volunteer opportunity. We also have our own internal fund to help support team members who experience hardship.

If this type of dynamic, challenging, and fun environment sounds like the place for you, I encourage you to read more hereI hope you’ll consider joining our team – and the important work that we are doing to inspire a better healthcare system!

- Neil de Crescenzo



Our core values are Pursue Purpose, Be Agile, Champion Innovation, Include All, and Earn Trust. These are the guideposts for our culture and drive our interactions internally as well as with our customers. To help support these values, we established a competency model called Leadership DNA. Regardless of your role at Change Healthcare, Leadership DNA supports successful performance by defining a specific set of behaviors to drive toward excellence, navigate through challenges, and align to our values.

Watch the videos below as some of our team members explain what our values mean to them:

Include All

Pursue Purpose

Be Agile

Earn Trust

Champion Innovation


Diversity and Inclusion

Our philosophy on diversity and inclusion is simple: we include everyone, celebrate our differences, and understand we are at our best when we draw from the unique strengths, abilities, and experiences of a diverse employee population. 
Change Healthcare is committed to a culture which fosters acceptance, extends respect to each person, and works to maximize each employee’s potential. We encourage and support initiatives which facilitate understanding and cultivate an atmosphere of kindness. 

Business Resource Groups

At Change Healthcare, Business Resource Groups (BRGs) support the diversity and inclusion objectives of our company. BRGs are company sponsored voluntary, team member-led groups that serve as a resource for the business and team members by fostering a diverse, inclusive workplace aligned with our vision and values. Business Resource Groups offer opportunities for team members who are connected by some common dimensions or interests to come together to build relationships, promote initiatives that help foster an inclusive environment and identify solutions that help drive positive business results. Our current BRGs are:

  • Women for Change
  • Pride at Change
  • Veterans of Change
  • disASBILITY @ Change
  • Young Professionals Making Change
  • Asian Professionals @ Change
  • African-American Voices for Change 

Change Healthcare Military and Veterans

We are Here to Serve You!

Change Healthcare is purposefully recruiting active military, veterans, and spouses/partners of active duty personnel. Our goal is to hire talent who share our values of teamwork, integrity, and commitment. We are dedicated to creating an environment where soldiers returning from duty can flourish in pursuing civilian careers.




Total Rewards


We offer competitive compensation programs including reward and recognition for "above and beyond" performance, exemplary behaviors aligned to company values, and loyalty of service.


Health and Wellness

Team members receive health and well-being programs, including medical, dental, prescription, and vision, as well as innovative benefits including adoption  assistance, casual dress, and wellness incentives to promote healthy living.


Financial Well-Being

Team members can save, invest, and plan for the future through 401(k) savings, Health Savings Account with employer contribution, Flexible Spending Accounts, employee discounts, and educational assistance funds from employer.


Work-Life Balance

Work-life balance can be achieved more effectively with paid holidays, paid personal time off, a robust parental leave policy, and flexible work arrangements including part-time schedules, telecommuting, and commuter benefits.


Communities Matter

Giving back to our communities is core to our social responsibilities and is accomplished through community-service initiatives, corporate contributions to nonprofits, paid volunteer leave, and non-profit board memberships.


Our Locations

Change Healthcare is a global company operating in 120+ locations around the world.





We’re here to make healthcare work better, and the opportunity to improve a person’s life is what inspires us. Our culture is built on the knowledge that great ideas can come from anywhere, and valuing diverse perspectives will lead to innovation.

We empower every employee to search for the best answer, and we always act with integrity and are accountable for our actions. See why our team members enjoy coming to work every day:

Menisha McCallum, Market Research Specialist,

"The best part of working for Change Healthcare is working with the people. Every day I work with team members who are incredibly smart and passionate about their work. In addition, I get to work with people who are invested in my development and want to see me win."

Change Healthcare Reviews

  • "The people that I get to partner with are committed in creating an excellent & engaging work environment."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Positive Outlook

    I have been working at Change Healthcare full-time (Less than a year)


    Striving to enhance employee experience


    Don’t see any cons when you love the work you get to do-:)

    Advice to Management

    Keep investing in creating experiences that matter to people!

See All 1,076 Reviews

Change Healthcare Photos

Change Healthcare photo of: Many team members may be working remotely, but they are still staying connected! These photos are from #GetConnected week with each day having a theme.
Change Healthcare photo of: Our Employee Experience ADPs (Accelerated Development Program) conducted Empathy Interviews at one of our Vancouver office in January 2020
Change Healthcare photo of: Change Healthcare Leadership Team at Nasdaq
Change Healthcare photo of: Employee Experience Summit in January 2020
Change Healthcare photo of: Nashville Healthcare Council and members of Change Healthcare leadership convene in Israel to talk about innovation in the healthcare industry
Change Healthcare photo of: Our technology leaders practice their drumming while visiting our Taipei office
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Change Healthcare Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Change Healthcare.


    The interview process was quick and easy. In all honesty I would say the interview lasted only 5-10 minutes. I got an email from the recruiter within minutes of my interview asking me if I wanted to accept the offer.

    Interview Questions

See All 168 Interviews

Change Healthcare Awards & Accolades

  • Top 50 Companies Hiring for Remote Jobs, Becker's Hospital Review, 2020
  • Corporate Equality Index Score of 90!, Human Rights Campaign’s (HRC) Corporate Equality Index, 2020
  • David Eckert, SVP Global Applications Architecture and Implementation at Change Healthcare, was appointed to Nashville Technology Council's Board of Directors, Nashville Technology Council, 2020
  • Gold Award in Best Advanced Compliance Training, Brandon Hall Excellence Awards, 2019
  • Best in Business - Finalist, Nashville Business Journal, 2015
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Work at Change Healthcare? Share Your Experiences

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