Working at ChannelAdvisor | Glassdoor

ChannelAdvisor Overview

Morrisville, NC
501 to 1000 employees
Company - Public (ECOM )
Enterprise Software & Network Solutions
$100 to $500 million (USD) per year
ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales ... Read more

Mission: To connect and optimize the world’s commerce.

Company Updates

  • Changing the world of commerce isn’t easy work. If it were, we wouldn't be here. We’re looking to expand our global team, visit ChannelAdvisor Careers - #wedriveit #careers #jobsearch

  • At ChannelAdvisor, what we do every day matters. We?re a leading #ecommerce platform because our team drives innovation. By setting the stage for success, we help thousands of brands and retailers worldwide. We?re looking to expand our global team, visit ChannelAdvisor Careers - #wedriveit #careers #jobsearch

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ChannelAdvisor – Why Work With Us?

Our Promise

What do our employees love about working at ChannelAdvisor?

The Teamwork

You will have the best team beside you.

ChannelAdvisor was built on hiring great people. You are part of a global team of passionate people who join customers and partners on their journey to success. And you’ll have a lot of fun along the way.

The Challenge

You will rise to solve meaningful problems.

Meaningful work isn’t always easy. In a global marketplace, the competition is fierce. We act quickly and perform under pressure. Our work is challenging and always changing—and that’s what makes it endlessly rewarding.

The Innovation

You will chart the future of commerce.

We’re continually developing new digital strategies to help customers and partners compete in a dramatically changing marketplace. We try things. We experiment. And we never stop searching for a better way.

The People

You will help companies and your career grow.

ChannelAdvisor creates opportunities for customers to thrive that aren’t limited by borders, and opportunities for employees’ careers to flourish. For our customers and ourselves, we’re creating possibility.

The ChannelAdvisor Experience

Beyond the Benefits

We take a people-first approach to caring for our ChannelAdvisors. Generous paid time off, programs for new parents, flexible work schedules, and competitive health care programs. We work hard at ChannelAdvisor, so we give you the time to recharge and help your work fit your life.

Compassion and Community 

We also care about our communities. ChannelAdvisor is proud to offer ongoing volunteer and community engagement programs. Such as A Day to Give Back, a program where ChannelAdvisors use one day each year to volunteer in their own community.

Career Investment

People are the best investment we make at ChannelAdvisor. We will help you grow. Our offerings are designed to help you build the skills and connections you need to move forward in your career and commerce.

Our Values: Curiosity, Passion, Collaboration, Persistence, Integrity, and Accountability.

 We bring it. 

Combining aspiration and motivation to create opportunity for our customers and our company. 

We drive it. 

Driven to work hard and conquer challenges in our fast-paced and evolving industry. 

We own it. 

Starting with the best people who work as a team and take ownership of outcomes. 

Is a career at ChannelAdvisor right for you?

Is a career at ChannelAdvisor right for you?

Changing commerce, changing lives

It all starts with people.

Inside every company, behind every brand—while business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor, we believe the work we do changes people’s lives. The small business with big ambition. The industry leader working to master the modern market. We are a global team of passionate people leading customers on their journey to success.

We firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside and out.

For our customers and our team—we create possibility.

“When we asked our employees in an anonymous survey what they liked best about ChannelAdvisor, they had lots to say, but one word rose to the top – people.”
Awarded “Best Place to Work” by Triangle Business Journal

Here is one of our Account Executives express why he enjoys working at ChannelAdvisor!

It all starts with people. At ChannelAdvisor, we firmly believe our employees are the heart of our organization, and we are dedicated to empowering them to succeed! If you like solving technical challenges, check out the great opportunity to join our amazing team in Madrid!


ChannelAdvisor Reviews

  • Helpful (1)

    "Great company to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Morrisville, NC
    Current Employee - Account Executive in Morrisville, NC
    Positive Outlook
    Approves of CEO

    I have been working at ChannelAdvisor full-time (More than a year)


    Best solutions on the market. Solid pay, work/life balance, and company culture.


    A little better training. A lot is provided but it should focus on the most important areas primarily.

    Advice to Management

    Thanks for working hard and rewarding those of us who work hard.

See All 235 Reviews

ChannelAdvisor Photos

ChannelAdvisor photo of: Pictures from our recent Insite China event in Shenzhen. Over 600 retailers gathered to hear the latest global e-commerce trends impacting sellers in China.
ChannelAdvisor photo of: Employee Spotlight - Lisa Woods
ChannelAdvisor photo of: Employee Spotlight - Sergio Lera
ChannelAdvisor photo of: ChannelAdvisor's Link Walls presenting at ShopTalk
ChannelAdvisor photo of: Celebrating International Womens Day
ChannelAdvisor photo of: Celebrating International Womens Day
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ChannelAdvisor Interviews



Getting an Interview

Getting an Interview





    Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at ChannelAdvisor in July 2020.


    I submitted online application, and received an email about a week later asking to set up a phone interview. The phone interview was fairly short and basic, mostly asking about my previous experience and why I wanted to work at ChannelAdvisor. Later that day, the recruiter emailed me asking to touch base about the position the next day. When we talked, she said they had already filled the position I applied for, but had another position open she thought I might be a good fit for. So, I she scheduled a 30 minute interview for me with members from that team. The interview seemed to go fine and was pretty basic. I didn't hear anything back. About a week later, I followed up with the recruiter, and she said they filled the position with an internal hire.

    Interview Questions

    • Why do you want to work at ChannelAdvisor.   2 Answers
See All 47 Interviews

ChannelAdvisor Awards & Accolades

  • Best Places to Work, Triangle Business Journal, 2014
  • Best Places to Work, Triangle Business Journal, 2016
  • #1 Marketplace Management Provider to the Internet Retailer Top 1000, Internet Retailer, 2019
  • Best Places to Work, Triangle Business Journal, 2013
  • Businessperson of the Year(CEO Scot Wingo), Triangle Business Journal, 2013
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