Friendly staff and get to work in a really warm and friendly environment because customers are mostly book lovers and they have good manners.
Minimum wage is not attractive enough for me to stay at Indigo. And the location I was at was far from home so transportation was a big issue.
Advice to Management
No advice beside more compensation
I applied online. The process took a week. I interviewed at Chapters Indigo (Vancouver, BC (Canada)) in May 2017.
There were two women conducting the interview and 12 candidates at the interview. I truly don't know how they were able to differentiate from the 12 of us...no one did terribly, no one did great. We all just did a solid job, which is why I don't understand how they picked who to hire. Nothing from the interview process properly measured how we would be good candidates.
The actual interview was quite relaxed, and they kept stressing that we shouldn't be nervous. We started with a few ice-breakers, then we had one interview question which we answered in front of the group, and then we had to pick an item that inspired us and discuss why. It took about 1.5 hours. We were told that we would find out our results within 48 hours, but by the time I got home I already had an e-mail saying I had gotten the position.
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