Working at Chapters Indigo | Glassdoor

Chapters Indigo Overview

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Tecumseh, ON (Canada)
1 to 50 employees
Unknown
Subsidiary or Business Segment
Retail
Less than $1 million (USD) per year
Unknown

Chapters Indigo Reviews

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Heather Reisman
62 Ratings
  • "Customer Experience Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly staff and get to work in a really warm and friendly environment because customers are mostly book lovers and they have good manners.

    Cons

    Minimum wage is not attractive enough for me to stay at Indigo. And the location I was at was far from home so transportation was a big issue.

    Advice to Management

    No advice beside more compensation

See All 143 Reviews

Chapters Indigo Photos

Chapters Indigo photo of: The Grand Daddy of Chapters!!
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Chapters Indigo Interviews

Experience

Experience
78%
12%
9%

Getting an Interview

Getting an Interview
90%
6%
2%

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Experience Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Chapters Indigo (Vancouver, BC (Canada)) in May 2017.

    Interview

    There were two women conducting the interview and 12 candidates at the interview. I truly don't know how they were able to differentiate from the 12 of us...no one did terribly, no one did great. We all just did a solid job, which is why I don't understand how they picked who to hire. Nothing from the interview process properly measured how we would be good candidates.

     The actual interview was quite relaxed, and they kept stressing that we shouldn't be nervous. We started with a few ice-breakers, then we had one interview question which we answered in front of the group, and then we had to pick an item that inspired us and discuss why. It took about 1.5 hours. We were told that we would find out our results within 48 hours, but by the time I got home I already had an e-mail saying I had gotten the position.

    Interview Questions

    • What was the last book you read and would you recommend it?   Answer Question
See All 82 Interviews

Chapters Indigo Awards & Accolades

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