Working at Charter Communications | Glassdoor

Charter Communications is now known as Spectrum. For up to date information and jobs, please see the Spectrum [1500006] profile.

Charter Communications Overview

Stamford, CT
10000+ employees
Spectrum
1999
Company - Public (CHTR)
Telecommunications
$5 to $10 billion (USD) per year
Spectrum is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Spectrum is at the intersection of technology and entertainment ... Read more

Company Updates

  • Hiring for Customer Relations Coordinators – Internet/Phone Repair in Bridgeton Where: Pezold Banquet and Meeting Center – 5701 State Hwy N, St. Charles, MO 63304 When: Wednesday December 7th 11am – 6pm http://glassdoor.com/slink.htm?key=vQAPV

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  • Charter values the Military Vets and understands the importance of providing career opportunities for members of the active military, reserves and veterans. http://glassdoor.com/slink.htm?key=vIZbG

    Charter Communications

    Charter understands the importance of providing career opportunities for members of the active military, reserves and veterans. We respect the hard work, discipline and teamwork you developed in the military and recognize that it will take you to a new level at Charter.

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Charter Communications – Why Work For Us?


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Connecting you to your future.

Our advanced products and services to provide Charter customers with even greater enjoyment and value. We place equal importance on investing in the future of our employees through a commitment to wellness, comprehensive medical coverage, and educational and development opportunities. And by giving back to the communities our company serves, we complete the circle of success for all of us.

A career that seals the deal.

Our Sales Team is the front line to growing our base of residential and commercial customers. Every day, you'll have the opportunity to make a difference in a customer's experience and feelings towards Charter. Here, you are the face and voice of Charter when a customer seeks our communications, connectivity, and entertainment services. The Sales Team reaches beyond a customer service counter; they also work with residential complexes and provide cable advertising solutions. As a member of the Charter Sales Team, you'll build a rewarding career in a fast-paced, customer-centric environment.

Find where you fit in. Explore our world of Sales careers such as these, and more:

Sales Careers

  • Sales Representative
  • Direct Sales Representative
  • Business Account Executive
  • Advertising Account Executive
  • Charter Store Representative
  • Channel Sales Manager
  • Major Account Executive

A career that challenges you

As a member of our Operations Team, you know that prompt service and keeping our customers connected are top priorities. Having the knowledge and ability to maintain and troubleshoot our nationwide network is essential. The amount of actual customer interaction you would experience varies by position, but your day-to-day work has a direct impact on how our customers experience Charter services. You'll work collaboratively to resolve network issues and customer concerns. Each and every day in Operations, you'll be working hard to maintain our infrastructure to provide an unmatched experience for Charter customers.

Find where you fit in. Explore our world of Operations careers such as these, and more:

Operations Careers

  • Broadband Tech
  • Supervisor Technical Ops
  • Field Auditor
  • System Tech
  • Construction Tech
  • Network Operations Tech

A career that builds networks.

Our Engineering Team is the foundation of all the services Charter has to offer. Your work on this team helps to build and maintain the networks and systems that keep running smoothly for our more than 5 million customers. As a Charter engineer, you'll thrive in a collaborative environment, seeking input from other teams to create and execute innovative projects. Our team works primarily with internal customers, but they understand the impact their work has on the end user. The Engineering Team consists of hard working, dedicated employees delivering the tools and resources necessary for Charter to succeed, now and in the future. And as Charter succeeds, so will you.

Find where you fit in. Explore our world of Engineering careers such as these, and more:

Engineering Careers

  • Fiber Design Engineer
  • Project Manager
  • Architect
  • Network Engineer
  • Principal Engineer

When you're healthy - physically, financially, and emotionally - you can perform at your best. We invest in our employees through the Charter Employee Benefits Plan. It's a comprehensive blend of Core Benefits, Supplemental Benefits, and Educational Tools and Resources.

Core Benefits:

  • Medical, Dental and Vision Insurance
  • 401(k) Retirement Savings (pre-tax and post-tax Roth option)
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Health Savings Account
  • Basic Life and AD&D Insurance
  • Short and Long Term Disability
  • Paid Holidays, Vacation and Sick time
  • Business Travel Accident Insurance

Supplemental Benefits:

  • Supplemental Employee Life Insurance
  • Dependent Spouse/Dependent Child Life Insurance
  • Adoption Reimbursement
  • Child Care Discounts
  • Employee Discount Shopping Portal
  • Voluntary Legal Services

Educational Resources and Tools:

  • Tuition Reimbursement
  • Retirement Savings Seminars through Fidelity
  • Life Management Education and Advisory Program (LEAP)

Complimentary/Discounted Services

We are proud to offer eligible employees complimentary and discounted Charter TV®, Charter Internet® and Charter Phone® services, where available. Employees who live at an address not served by the company can receive certain complimentary Internet and streaming video entertainment services through www.charter.net.

Charter Communications Reviews

3.1
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Recommend to a friend
Approve of CEO
Charter Communications President & CEO Thomas M. Rutledge
Thomas M. Rutledge
455 Ratings
  • "Inbound sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Charter Communications full-time

    Pros

    The potential to make a lot of money is awesome!

    Cons

    Everything changes all the time and not everyone knows about the changes

See All 1,143 Reviews

Charter Communications Photos

Charter Communications photo of: Charter Communications in Saint Louis
Charter Communications photo of: CTEC Boardroom
Charter Communications photo of: Work stations
Charter Communications photo of: CTEC Building
Charter Communications photo of: Post its!
Charter Communications photo of: CTEC Work space
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Charter Communications Interviews

Interview Experience

Interview Experience
64%
19%
15%

Getting an Interview

Getting an Interview
76%
7%
5%
5
2
2
0

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Business Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Charter Communications.

    Interview

    Initially applied online, received a call from a recruiter 2 weeks later. Set up a phone interview for the following week. Gentleman I spoke with was very pleasant and asked questions pertaining to the position. Interview lasted around 25 minutes.

    Interview Questions

See All 303 Interviews

Charter Communications Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Barron's 500, Barron's, 2009

Work at Charter Communications? Share Your Experiences

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