Working at Cheesecake Factory | Glassdoor

Cheesecake Factory Overview

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Calabasas Hills, CA
10000+ employees
Company - Public (CAKE)
Casual Restaurants
$2 to $5 billion (USD) per year
Texas Roadhouse, Darden, BJ's Restaurants
We’re all about the human experience. Whether you’re a guest at our restaurant or one of our 38,000 employees, The Cheesecake Factory’s mission is to make your time with us as memorable as possible. But don’t take our word for it ... Read more

Mission: We nurture minds, bodies, hearts, and spirits.

Glassdoor Awards

Highest Rated CEOs: 2017 (#34)

Cheesecake Factory Reviews

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  • Helpful (1)

    "The Cheesecake Factory has thought of everything! You will have every tool you need!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Carlsbad, CA
    Current Employee - Server in Carlsbad, CA
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (Less than a year)


    Family like Coworkers. Challenging, fast-paced, cooperate "cookie cutter" (aka by the book) work environment. Service is lead by fearless leaders and the service teams are strong. If you have what it takes the compensation is very, very nice. Tip averages can be above 21% with shift sales easily 1k plus. Healthcare at 25 hours! Paid time off, sick leave, career advancement. Options to travel and train, open new locations all across the world. I honestly feel as if The Cheesecake Factory has thought of absolutely everything, you will be provided with every tool you need and the chance to succeed every shift I guarantee it. If you have the drive and skills this is an amazing job and career starter or the perfect place to work while you start your career elsewhere.


    If you're not cut out for this fast pace or do not have the skill set for the job you claim to be able to preform, (at this high level of execution) you will end up elsewhere. To be fair this is all described to you and it really is a make it or break it position. Not the right job for everyone, you must be able to handle high stress scenarios and execute flawless performance by multi-tasking in a way that wows the guest at your orchestration, speed, confidence and most important genuine care for their amazing experience. (If this is what you enjoy doing what I just wrote is not really a Con, just a challenge)

    Advice to Management

    I don't have any advice for them they advise me. I have been in this industry 10 years and thought I knew it all and every place I went I could tell them how I could improve it. The Cheesecake Factory is now teaching me worlds of new knowledge about how things can improve.

See All 1,695 Reviews

Cheesecake Factory Photos

Cheesecake Factory photo of: Entrance to a Cheesecake Factory in Corte Madera, CA
Cheesecake Factory photo of: Welcome to The Cheesecake Factory!
Cheesecake Factory photo of: As busy as we get, we'll always take a moment to celebrate our staff!
Cheesecake Factory photo of: One of our wonderful bussers
Cheesecake Factory photo of: Another quality check before food is brought out!
Cheesecake Factory photo of: Our kitchen managers doing a quality check
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Cheesecake Factory Interviews



Getting an Interview

Getting an Interview





    Server Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Cheesecake Factory.


    Applied online and then went in for a 1:1 interview. Was offered the job during the interview. Typical interview process. Brief interview with common questions about availability, past experience, etc. A few questions around goals. Very laid back and personable.

    Interview Questions

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Cheesecake Factory Awards & Accolades

  • MenuMasters Award for “Healthful Innovations” for our SkinnyLicious Menu, Nation’s Restaurant News, 2012
  • Best Practices Award, People Report, 2011
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