Working at Chick-fil-A | Glassdoor

Chick-fil-A Overview

Atlanta, GA
5001 to 10000 employees
Company - Private
Fast-Food & Quick-Service Restaurants
$5 to $10 billion (USD) per year

Working at Chick-fil-A

Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#72), 2014 (#43)

Top CEOs: 2017 (#37), 2013 (#26)

Best Places to Interview: 2017 (#37)

Chick-fil-A – Why Work For Us?

Welcome to Chick-fil-A. We’re glad you’re here. Whether you’re checking us out for the first time, hungry for a career move or just curious about what makes us unique, you’ve come to the right place. 

At Chick-l-A we believe work should be a place where you can bring all of who you are to the task at hand. Where people come before the bottom line. Where you can build a career that’s more than a job. Where you can connect the dots between what you do and why it matters. We strive to build that kind of workplace. Our business is about people. People build careers here because there’s something different about working at Chick-fil-A. We care for our people and give them the tools they need to take on meaningful work for others. It’s what work was meant to feel like. It's Work Full of Life!

Hear more about #LifeAtChickfilA...

Experience Hospitality at Work
We’re grounded in a higher purpose and that’s woven into all we do. Chick-fil-A is privately owned by a family that’s passionate about creating a world where people find joy in making someone else’s day. We don’t have to hit an earnings number for Wall Street, which means we’re free to be deliberate about caring for our people and trying new things.
Chick-fil-A is a place where you can thrive. From our generous benefits package, to our corporate café and beautiful campus—we do our best to make sure you’re cared for.
We aim to make sure you’ve got everything you need to be at your best and we work hard to build a place where that’s possible. Our people are as interested in supporting one another as they are about their own career growth.
It's true servant-leadership at work.

Want to join us? Our strong, caring culture, the chance to work on compelling professional challenges, and opportunities for growth our employees can own are waiting for you.

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Take on compelling challenges

We’re more than a restaurant. Our passion is to nourish people and bring joy to their lives. We do that many ways—the work we do may surprise you. 

We’re tackling complex challenges every day. Creating new menu items that delight with healthy, simple ingredients. Constructing new approaches to store layout and design. Building new ways to bring our service to life in digital and mobile. We’re working on challenges in food and hospitality that can’t be solved overnight. 

We’re looking for curious, tenacious thinkers who bring diverse perspectives and are passionate about working on challenges just beyond our grasp. We’re need good people who can rise to meet the challenge in front of them.

Own your growth

We’re growing—adding restaurants every day.

And we’re building an inclusive team who offers diverse perspectives to tackle the challenges on the horizon. As we grow, our people grow. At Chick-fil-A, you have a voice in your journey.

It isn’t a rigid, one-size-fits all corporate approach to development.

Whether you’re an experienced professional or you’re looking for your first job, we offer an array of growth opportunities that can help move you towards where you want to go.

We invest in our people because our people are our strength. And we’re just as interested in personal growth as we are in professional growth. We care about our people, inside and outside of the 9 to 5. We want each person to grow into the fullness of who they were meant to be.

Restaurant Employment

Most Chick-fil-A Restaurant businesses are owned and operated by entrepreneurial, franchised Operators who seek to be in business for themselves, not by themselves. They recruit, hire, train and manage their own employees, handle all matters regarding team member employment at their restaurants, and set their own employment policies and procedures.

S. TRUETT CATHY 1921—2014

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

Continuing our founder's legacy of generosity and service, in 2017 the company’s philanthropic Chick-fil-A Foundation awarded $1.23 million to 23 not-for-profit organizations across 13 states through the True Inspiration Awards and almost $9 million in scholarships to restaurant team members nationwide.

Learn More!

Chick-fil-A Support Center

You’ll thrive at Chick-fil-A. Our generous benefits package provides you with peace of mind and a firm foundation.  

Our everyday perks brighten your day: a healthy lunch at our café, a great cup of coffee or tea at our new Coffee Counter or a stop at the fitness center for a training session with a consultant. Our beautiful, modern campus is nestled amongst plenty of trees with trails for running or exploring. We want your mind to be nourished, along with your body!

Eligible regular full-time corporate staff members enjoy a broad benefits package that include:

  • Company-paid health, dental and vision insurance for staff member and eligible dependents
  • Company-paid short-term and long-term disability insurance
  • Company-paid life insurance
  • 401(k) retirement plan with up to 5 percent company match for participating employees
  • Company-paid defined benefits pension plan
  • Paid vacation and sick leave
  • Education Investment Plan
  • On-site fitness center with exercise classes, weight machines, racquetball and fitness consultants
  • Discounts on tuition for WinShape®  Camps for children of staff members
  • On-site cafeteria
  • On-site Jeannette Cathy Childcare Center based upon availability.

Chick-fil-A Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (18)

    "Senior Administrator- Chick-Fil-A Support Center"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Atlanta, GA
    Current Employee - Senior Administrative Assistant in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at Chick-fil-A full-time (More than 5 years)


    -I am treated as part of the team, not just the note taker
    - The Cathy family encourages focus on relationships and practices that as well
    - I feel valued
    - This company invests in my career development
    - I am able to choose professional development (yearly allowance)
    - Managers are encouraging and supportive
    - Freedom to work how I need to, to be the most productive
    - Profit Sharing
    - Consistent sales growth
    - High effort by management to educate all Inc. employees on understanding the restaurant business. T


    Job "Paths" are not always clear, but they are working on improving that.

See All 4,165 Reviews

Chick-fil-A Photos

Chick-fil-A photo of: The Coffee Counter
Chick-fil-A photo of: The Coffee Counter
Chick-fil-A photo of: Design
Chick-fil-A photo of: Collaboration
Chick-fil-A photo of: Team Meetings
Chick-fil-A photo of: Lunch time!
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Chick-fil-A Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (20)  

    IT Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Chick-fil-A (Atlanta, GA) in September 2017.


    1) Sent in resume
    2) Heard back, asked to write essays
    3) Over the web recorded interview
    4) Interview at HQ in Atlanta
    Chick-fil-a was very quick on turnarounds, responding on each step within several days. Very transparent about where in the process I stood. Interview at HQ lasted a little over 2 hours, 3 different interviewers (one HR, two from IT).

    Interview Questions

    • Tell us about a personal or group project you found interesting.   Answer Question
    • Examples of how you worked through and resolved a group conflict.   Answer Question
See All 1,141 Interviews

Chick-fil-A Awards & Accolades

  • 100 Best Companies to Work For, Glassdoor, 2018
  • Highest Rated CEOs, Glassdoor, 2017
  • Customer Service Champs(No. 22), BusinessWeek, 2008
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2014
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