Working at Chico's FAS | Glassdoor

Chico's FAS Overview

Fort Myers, FL
10000+ employees
Company - Public (CHS)
Department, Clothing, & Shoe Stores
$2 to $5 billion (USD) per year
Chico's FAS, Inc. is a cultivator of brands serving the lifestyle needs of fashion-savvy women 30 years and older. Our brand portfolio currently consists of three brands: Chico's, White House Black Market and Soma. Our brands are all specialty ... Read more

Company Updates

  • Chico’s FAS, Inc. Ranked Among Best Employers for Diversity in the U.S.

  • We are honored to be named on Forbes list of America's Best Employers for Women. Click the link to learn more and see the full list:

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Chico's FAS – Why Work With Us?

The Company, through its brands – Chico's, White House | Black Market, and Soma Intimates, is a leading women's omni-channel specialty retailer of private branded, sophisticated, casual-to-dressy clothing, intimates, complementary accessories, and other non-clothing items. The company operates about 1,500 boutiques and outlets throughout the U.S. and Canada and has direct-to-consumer channels for each of its brands. 

Chico's FAS helps women look as great as they feel by delivering amazing personal service and offering unique products, all within a warm and inviting boutique atmosphere. All brands share the same focus on creating lifelong relationships with customers, offering them high quality merchandise and amazing personal service. 

At Chico’s FAS, we value our customers, integrity, respect, vibrant spirit, and high performance. Our commitment to encourage and support the success of each associate makes Chico’s FAS, Inc., the Most Amazing Place to Work, Learn, & Grow! As we continue to grow our brands, we invite you to learn more about the opportunities to become a part of our incredible team.

The Chico’s brand was founded in 1983 as a boutique selling Mexican folk art and cotton sweaters from a store on Florida’s Sanibel Island. Today, we offer women exclusively designed, private branded clothing featuring a combination of fabulous style with on-trend and one-of-a-kind designs for a wardrobe that is fashionable, unique, relaxed, figure-flattering, and comfortable. Chico's acquired WHBM in 2003 and then opened the first Soma boutique in 2004.

Chico's FAS, Inc. embraces a culture of servant leadership. What sets us apart is our commitment to Most Amazing Personal Service. Our boutiques have focused on it since our founding – it’s our unique, special quality – and you see it in our Chico’s, WHBM and Soma stores every day.

Across our 21,000 associates in our boutiques, Georgia-based Distribution and Contact Center, and Florida-based National Store Support Center, we exemplify Most Amazing Personal Service to EACH OTHER in our daily interactions. It's our passion to inspire and empower one another and give back to the communities in which we live and work.

Providing Most Amazing Personal Service to our customers, our communities, and each other makes Chico's FAS, Inc. an amazing place to work, learn and grow.

For more detailed information on Chico's FAS, Inc., please visit

Through service and giving back, our Chico's, White House Black Market, Soma and TellTale associates are passionate about supporting the communities in which we live and do business. 

Our associates are the heart and soul of our company. At Chico’s FAS, Inc, we value our customers, integrity, respect, vibrant spirit, and high performance. We are also committed to providing our customers with exciting merchandise, compelling marketing, and the Most Amazing Personal Service in an enjoyable shopping environment. We invite you to learn more about our organization…The Most Amazing Place to Work, Learn, and Grow.



Customers First
We are customer-centric: passionate about our amazing personal service.

We expect honesty and trustworthiness 100% of the time.


We care about each other, our customers and our business partners.


Vibrant Spirit
Our entrepreneurial spirit that makes getting things done, productive and fun.


High Performance
When Chico’s FAS wins, we all win.



Most Amazing Personal Service
We treat our customers as friends. We earn their confidence by helping her to look and feel beautiful every day.


We Love What We Do!
We don’t just make and deliver clothing. We have a passion for fashion.


Most Amazing Place to Work, Learn and Grow
We constantly coach, encourage, and challenge, guiding our Associates to be the best they can be.

The Chico’s benefits program offers a full range of competitive and comprehensive options for our associates and their families. The Company pays the majority of the cost, to insure that programs are affordable to our associates and meet their diverse lifestyle needs.

Regular Full Time Associates are offered the following programs:


  • Medical, Rx, Dental and Vision
  • Health Spending Accounts
  • Associate Life Insurance, AD&D and dependent life coverage
  • Short and Long Term Disability
  • Optional Voluntary Benefits



  • 401(k) with company matching contributions
  • Employee Stock Purchase Plan



  • Competitive Paid Time Off is offered for holidays, vacation, illness or personal emergency
  • Associates are eligible for Tuition Assistance, Adoption Assistance and a full service Employee Assistance Plan
  • Chico’s also offers generous product discounts to associates and their families



  • All regular full time associates are bonus eligible, with specific programs and goals based on their position.

Part-time associates are able to purchase limited medical, dental and vision coverage and are also eligible for a generous discount on company products.



  • On Site Early Education & Child Development Center: Available to children of Chico’s FAS Associates, the center is operated by Bright Horizons, the world’s largest provider of workplace childcare and early education.
  • On Site Fitness Center: The Viva Verna! Fitness Center offers you the option of an independent work-out or with a Certified Personal Trainer. We also have a variety of classes on-site as well as a lactation room for nursing mothers, massage therapists on-site, nail technicians, and more! 
  • Marathon Health Center: Health Services at Work! Our new Health Clinic, which opened May 2011, Offers care for common illnesses and health concerns, free health assessments, and coaching for weight management, smoking cessation, and chronic conditions such as asthma or diabetes.
  • The Company Store: Shop our samples and heavily discounted merchandise from all of our brands Tuesday through Friday.
  • Restaurants and Catering: Three onsite cafes offering fresh sandwiches, salads, soups and more!
  • Associate Services: Convenient on-campus services are offered to associates at our Ft. Myers campus, including auto detailing, dry cleaning, personal package shipping, alterations and custom sewing, ATM access, and fresh cut flowers for purchase.
  • Going Green!

Chico’s FAS, Inc. is committed to reducing our carbon footprint and increasing our associates’ awareness toward environmental issues. Using eco-friendly disposable food containers, plates, bowls, cups and flatware is a positive step toward our goal of being a greener company. In addition, containers have been placed throughout the NSSC campus for the recycling of bottles and cans, paper, and toner cartridges.



In 1983, Marvin and Helene Gralnick began selling Mexican folk art and cotton sweaters in a small store on Sanibel Island, Florida. In the 25 years since then, we’ve helped millions of women look as great as they feel. Our chic prints, artisan jackets, and wrinkle-free Travelers collection have built quite a following at our boutiques. Our friendly environment and unique styles connected with customers in a special way that quickly evolved into over 600 Chico’s boutiques nationwide. As Chico’s has grown, our values – beautiful apparel, exceptional service and deep appreciation for our customers – still remain at the heart of who we are today.

Today, Chico’s currently operates more than 600 boutiques and over 100 outlets across the U.S., the District of Columbia and Puerto Rico. Chico’s also publishes a popular catalog about once a month and offers round-the-clock shopping at


White House | Black Market

White House Black Market is a multichannel fashion retailer that began as two small Baltimore, Maryland boutiques—The White House, opened in 1985 and Black Market, opened in 1995. The brand, acquired by Chico’s FAS in 2003, is dedicated to providing a modern wardrobe for the way women live now, offering customers curated clothing collections at more than 436 boutiques and over 72 outlets across the United States, Canada, Puerto Rico and the U.S Virgin Islands and online at

WHBM exists to celebrate and support women with a collection of versatile, modern pieces, exceptional customer service and expert styling advice, dedicated to providing everyday luxury for on-the-go, multifaceted lives.

Although named for the simplicity of black and white, the modern, curated collections always reflect the latest colors, prints and styles. WHBM expert stylists can always help transform a closet, style the current trends or create a unique look—and their services are always complimentary. In boutiques and online, exceptional personal service is the hallmark of everything WHBM does and customers always come first.



In 2004, a design team of women set out to create something they saw missing from the marketplace: a line that gives women what they really want. Bras as comfortable as they are beautiful. Panties that stay where they should. Pajamas soft enough to bring us the sleep we so deserved. They began innovating, and they started Soma.

Nearly 300 boutiques and millions of loyal customers later, Soma continues to improve women's lives every day with exclusive products you can't find anywhere else. Our experienced design team is still led by women—so we never stop making things better. More comfortable. Softer. More flattering. Because confidence is the sexiest thing a woman can wear.

Soma is—and always has been—so much more than sexy.

Chico's FAS Reviews

  • Featured Review

    Helpful (4)

    "Great place for part-time work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Chico's FAS part-time (More than 3 years)


    Beautiful, clean boutiques
    Quality product - easy to sell
    Good management - they want you to succeed
    They work around your schedule, as much as possible
    Decent wages for part-time entry level work


    No full-time work, even for managers
    Little room for advancement unless you relocate

    Advice to Management

    The I.T. dept needs to work on software programs that are unnecessarily complex, esp. for part time people coming and going. The CHARM system should be easier to navigate. The locate system is a mess. Why can't regular and petite communicate in locates? Finding a petite when only have regular in stock is unnecessarily time-consuming.

    More attention to boutique repair and maintenance. Carpets are disgusting and bathrooms used for storage, filled with dirty mops and broken cleaning equipment. Protective gloves should be available in vinyl, as many are allergic to latex.

See All 1,501 Reviews

Chico's FAS Photos

Chico's FAS photo of: Headquarters
Chico's FAS photo of: Soma Team!
Chico's FAS photo of: Orientation Day
Chico's FAS photo of: Members of the Chico's FAS Color Team
Chico's FAS photo of: 10 year work Anniversary!
Chico's FAS photo of: Celebrating Promotions and Anniversaries is a must!
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Chico's FAS Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Associate Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Chico's FAS (San Antonio, TX) in April 2019.


    On the phone and an in person interview with assistant store manager. Phone interview was about availability and experience. Face interview included meet and greet and expectations. Including hours and days available.

    Interview Questions

See All 261 Interviews

Chico's FAS Awards & Accolades

  • Best Employers for Diversity, Forbes, 2020
  • NAFE Top Company for Executive Women, National Association for Female Executives, 2020
  • Gender Equality Index, LedBetter Index, 2019
  • NAFE Top Company for Executive Women, National Association for Female Executives, 2018
  • Top 10 Women in Retail Technology, Chain Store Age, 2018
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Chico's FAS? Share Your Experiences

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