Working at Children's Healthcare of Atlanta | Glassdoor

Children's Healthcare of Atlanta Overview

Atlanta, GA
10000+ employees
Nonprofit Organization
Health Care Services & Hospitals
$100 to $500 million (USD) per year
For more than 100 years, Children’s Healthcare of Atlanta has been a leading pediatric healthcare provider. Our specialized care helps children get better faster and live healthier lives. Children’s is the largest healthcare provider for children in Georgia ... Read more

Mission: To make kids better today and healthier tomorrow.

Company Updates

  • Next Tuesday - July 24 - The Children’s Healthcare of Atlanta Recruiting team will be in Birmingham, Alabama!

    If you are in the Birmingham region, RSVP today to enjoy a fun evening with food and drinks, while also mingling with our recruiters, who are ready to help you take the next steps in advancing your career in Atlanta.

    RSVP here:

    Event details
    Tuesday, July 24
    4:30 p.m. to 8 p.m.

    The Wine Loft
    2200 First Ave. N
    Birmingham, AL 35203

    We are seeking experienced candidates in the following areas. No pediatric experience required.
    •Registered nurse
    •Pediatric nurse practitioner
    •Physician assistant
    •Surgical technologist
    •Process improvement specialist (Epic certified)
    •Medical coding professional

    RSVP today!

    Recruitment Roadshow RSVP - Marketo

    You're invited! Network with our recruitment team and learn more about the exciting career opportunities waiting for you at Children's Healthcare of Atlanta.

  • Children’s is excited to share our newest awards and rankings!

    1. Children’s Healthcare of Atlanta is once again ranked among the nation’s top pediatric hospitals by U.S. News & World Report with four specialties ranking in the top 20. Read more here:

    2. Atlanta Magazine featured 96 physicians associated with Children’s in their annual 2018 “Top Doctors of Atlanta” list. Read more here:

    3. The 11th annual National Society of High School Scholar’s survey of high school and college students ranked Children’s among its top 25 desired employers. Read more here:

    4. Children’s was named to the 2018 list of 100 Best Places to Work in IT by IDG Computerworld. Read more here:

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Children's Healthcare of Atlanta – Why Work For Us?

For 100 years we’ve been 100 percent dedicated to kids. Founded in 1915 in two rented cottages with 20 patient beds, we are one of the only pediatric institutions in the nation that has existed for more than a century. From our focus on family support and treating the whole child, to our specialized equipment and techniques, we are tireless in our pursuit of providing the best possible care for children.

Our rich history inspires us to head into our next century with an even stronger passion to ensure all children have access to the specialized care they need. We envision a future where all children have the care they need to keep them healthy so they never have to visit a hospital.

Visit our interactive timeline here...

The first 100 years at Children’s Healthcare of Atlanta were highlighted by miraculous moments in time—from the founding of our hospitals and the tireless support of the community to medical breakthroughs and groundbreaking research.

Children Need a Place of Their Own

Children are not just small adults. They belong in a children’s hospital where they can get specialized diagnosis, treatment, equipment and support. Our pediatric doctors, nurses and specialists understand these differences.

Children’s has:

  • Over 600 licensed beds
  • Three hospitals
  • 28 neighborhood locations, including:
    • Seven Urgent Care Centers
    • Marcus Autism Center
  • More than 80 telemedicine presenting sites around Georgia
  • More than 45 pediatric cardiologists in 22 outpatient locations statewide
  • More than 10,000 employees
  • Access to more than 1,900 pediatric physicians and practitioners representing more than 60 pediatric specialties and programs
  • 7,000 volunteers


Children’s consistently ranks among the top places to work on a local and national level.

  • We ranked among Fortune magazine’s elite list of “100 Best Companies to Work For” for the 12th consecutive year in 2017.
  • Working Mother magazine consistently ranks Children’s as one of the “Working Mother 100 Best Companies”.

We also ranked among the nation’s top pediatric hospitals in the U.S. News & World Report 2016-2017 edition of “Best Children's Hospitals.” Recognized as one of the most comprehensive listings of its kind, the report ranks hospitals for excellence in outcomes, program structure and national reputation in 10 pediatric specialty areas.

  • Three of our specialty areas rank among the top 10 in the nation, including:
    • The Sibley Heart Center, which ranked as the No. 4 cardiac program;
    • The Children’s nephrology program, which ranked No. 9; and
    • The Aflac Cancer and Blood Disorders Center at Children’s, which ranked as the No. 10 cancer program.

For the last five years, the Atlanta Business Chronicle has rated Children’s as one of the top 10 healthiest employers in Atlanta.

A Mission That Makes a Difference

For more than 100 years, we have played an essential role in our community and throughout the country by innovating treatments, advocating for the best care possible for kids, and supporting our patients and their families. The unique skill, expertise and compassion of our employees truly make Children’s stand out from other healthcare systems—and the thank you’s we receive from thousands of families reflect how special this organization is. Together, we bring our mission and vision to life, and we’re making a difference. 


To make kids better today and healthier tomorrow 


Best Care ... Healthier Kids

Children’s employees are as unique and special as our patients. Through the lens of the Children’s Experience, we consider all touch points of an employee’s journey. We believe the most significant influences on this experience are our mission, promise and values.

The Children's Employee Promise 

The Children’s Employee Promise is the commitment we make to our employees to be the best choice for their career. At Children’s, we understand that to excel professionally, you need to be taken care of personally and we promise to offer an environment and experience that delivers on both. We developed our promise based on input from those who make our organization so great—our people. The Employee Promise is our commitment to deliver:

  1. Career I Want – From a clear career path, to promotion, to the option to try something new, we want to help employees succeed.
  2. Life I Live – We care about employees as people and professionals, and offer programs and resources that can make your life a little easier.
  3. Work I Love – By simplifying tasks, respecting special skills and offering encouragement, we aim to free up employees’ time, so they can focus on the work they love.
  4. Difference I Make – Employees choose to work at Children’s because they believe in our mission, and every role contributes to making a difference for the kids.

By extension, The Employee Promise is also a promise to our patients and families to attract, retain and surround them with the very best.

The Employee Promise is brought to life every day by our programs and our leadership, but also the very people it serves in how we live out our Children’s Values every day.


  • Care about people
  • Passionate about kids
  • Dedicated to better 

Total Rewards

Our Total Rewards package builds upon the Children’s Employee Promise. We are dedicated to providing a comprehensive total rewards package that delivers resources to make our employees’ lives easier, help them excel professionally, and recognize them for their contributions to our System.

Work Life Success

There’s more to life than work. We understand that employees need resources to help manage their life and take care of the people who matter the most. To make life a little easier, we offer a variety of family and dependent care assistance and programs, along with workplace banking, commute alternatives and discounts for legal services and supplemental insurance. The Children’s Concierge acts as a personal assistant and can take care of everything—from planning vacations to going grocery shopping. We also believe the health of our employees comes first, so we take wellness to heart. Our Strong4Life program is a wellness effort that offers a broad range of personalized options—providing the structure and support to help employees set and achieve health and wellness goals.


Children’s recognizes the dedication of our employees in a variety of ways. Our Hope and Will Awards celebrate employees for representing the values of Children’s. The DAISY Award honors extraordinary nurses. Employees can send celebratory e-cards to co-workers through our online reward program, Celebrations. Managers may also use the program to award points, which are redeemable for exciting gifts. We also host several special events each fall to honor employees celebrating a milestone service anniversary. Children’s has many other events and celebrations throughout the year as a thank you to our dedicated employees.

Health Benefits

Our employees’ health is as important to us as the health of the patients we serve. The Children’s benefits package offers choice and flexibility for health, vision and dental coverage, along with life insurance plans. We also offer Health Savings Accounts and Flexible Spending Accounts to cover certain health, dental and vision costs with pre-tax dollars.


When you’re among the best in your field, we know you can work practically anywhere you want. But, wherever you are in your career, we want you to choose Children’s. We believe each employee contributes to our success, and we want to make sure our employees’ pay is fair and competitive.


We want our employees to enjoy a long and fulfilling career at Children’s, and we want them to keep an eye on their future, too. Children’s offers three retirement plans: the 401(a) Growth Plan, 403(b) Share Plan and Roth 403(b).

Time Off

We believe that to take care of our kids, employees have to take care of themselves. That includes taking time off. Children’s observes several holidays, offers personal days and generous paid time off each year, so employees can take their well-earned vacations. We also offer short- and long-term disability plans, and in addition to Family and Medical Leave Act time, Children’s grants parental, personal and bereavement leave.

Children's Healthcare of Atlanta Reviews

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Approve of CEO
Children's Healthcare of Atlanta President and CEO Donna W. Hyland
Donna W. Hyland
237 Ratings
  • Featured Review

    "Best place ever!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Experience Liaison
    Current Employee - Family Experience Liaison
    Positive Outlook
    Approves of CEO

    I have been working at Children's Healthcare of Atlanta part-time (Less than a year)


    Wonderful patient atmosphere, family oriented, flexibility


    Parking, Longer shifts can be a hassle

    Advice to Management

    None at this moment

See All 494 Reviews

Children's Healthcare of Atlanta Photos

Children's Healthcare of Atlanta photo of: Children's Healthcare of Atlanta-Egleston
Children's Healthcare of Atlanta photo of: Therapy Dogs
Children's Healthcare of Atlanta photo of: Therapy Dogs
Children's Healthcare of Atlanta photo of: Operating Room
Children's Healthcare of Atlanta photo of: Flight Team
Children's Healthcare of Atlanta photo of: Fairy Godmother Volunteer
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Children's Healthcare of Atlanta Interviews



Getting an Interview

Getting an Interview





    Patient Access Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 6+ weeks. I interviewed at Children's Healthcare of Atlanta (Atlanta, GA) in June 2017.


    I applied and it took about a month for them to contact. I had an interview online and was contacted about a second interview. Which was panel. After that they asked for 3 references and background check consent. I think it's safe to say I have the job! :)

    Interview Questions

See All 114 Interviews

Children's Healthcare of Atlanta Awards & Accolades

  • Best Children's Hospitals, US News & World Report, 2018
  • Atlanta's Top Doctors, Atlanta Magazine, 2018
  • 100 Best Places to Work in IT, IDG Computerworld, 2018
  • Fortune 100 Best Companies to Work For, Fortune, 2018
  • Top-Rated Workplaces: Best Hospitals, Indeed, 2018
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Work at Children's Healthcare of Atlanta? Share Your Experiences

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