Working at Children's Hospital Los Angeles | Glassdoor

Children's Hospital Los Angeles Overview

Los Angeles, CA
1001 to 5000 employees
Nonprofit Organization
Health Care
$100 to $500 million (USD) per year

Working at Children's Hospital Los Angeles

Children's Hospital Los Angeles (CHLA) is dedicated to treating the youngest critical care patients in the region. It specializes in treating seriously ill and injured children, from its neonatal intensive care unit to its pediatric organ transplant center ... Read more

Mission: At Children's Hospital Los Angeles, our mission statement was crafted with the help of staff from throughout our hospital. In the video featured here, you'll hear them sharing, in their own voices, what it is that really makes our ... Read more

Company Updates

  • CHLA Ranked No. 1 in California and also was named to the elite Honor Roll of the nation’s “best” children’s hospitals in the U.S. News & World Report rankings! Read the full article here: Join Us! View all our opportunities and apply by visiting

    Children's Hospital Los Angeles Ranked No. 1 in California | Business Wire

    Children's Hospital Los Angeles is named to the prestigious Honor Roll in the U.S. News & World Report survey of the nation’s best children&

  • Congrats Team CHLA on Being a “Most Wired” Hospital! One of only 21 children’s hospitals in the nation to have built so much evidence-based practice into the fabric of its organization to support patient safety, quality care and best health care practice!

    From Bedside Barcodes to Patient Portals: Children's Hospital Los Angeles is "Most Wired" Again in 2017

    LOS ANGELES (July 11, 2017) - Seamless. Secure. Simple. Ask any company's Information Technology department what a healthy, reliable computer network looks like and it often boils down to those three words.

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Children's Hospital Los Angeles Video

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Children's Hospital Los Angeles – Why Work For Us?


Be Part of Quality Care for Families


At Children's Hospital Los Angeles — named best in California for treating children by U.S. News & World Report—we empower our team members to deliver the highest quality care. As a Magnet-designated hospital, we provide compassionate care for nearly 107,000 children each year who come from our immediate communities as well as international homes to receive care. If you’re ready to make a difference for thousands of children while improving pediatric medicine, join us.

At Children's Hospital Los Angeles, our mission statement was crafted with the help of staff from throughout our hospital. In the video featured here, you'll hear them sharing, in their own voices, what it is that really makes our hospital's mission and values take shape through the care that we provide.


We create hope and build healthier futures.

As a leading academic children’s hospital, we fulfill our mission by:

  • Caring for children, adolescents, young adults, families and each other
  • Advancing knowledge
  • Preparing future generations
  • Building our financial strength


  • We achieve our best together.
  • We are hopeful and compassionate.
  • We are learners leading transformation.
  • We are stewards of the lives and resources entrusted to us.
  • We serve with great care.

We offer full- and part-time employees working 20 or more hours per week a comprehensive, flexible benefits program that allows them to choose a plan that best meets their needs and the needs of their family.

  • Health benefits for MedicalDental and Vision care offered.
  • Eligibility begins on the first day of the month following one full month of continuous employment.
  • You can elect to cover yourself alone or yourself and your eligible family members.
  • You pay your share of the cost through regular payroll deductions on a before-tax basis except for domestic partner coverage which is purchased with after-tax dollars.
  • Medical coverage options include both Health Maintenance Organizations (HMOs), Preferred Provider Organizations (PPOs), and Consumer Directed Health Plans (CDHP).
  • Through our PPO plans, you are free to use any physician or facility you choose. However, if you use out-of-network providers, reimbursement levels are lower - and the deductibles and coinsurance payments apply.

Health Benefits Eligibility

All full- and part-time employees working 20 or more hours per week are eligible for health benefits. Per Diem and Casual employees are not eligible. 
Your eligible dependents may also participate.

Eligible dependents include your lawful spouse as defined by applicable state law, natural children, stepchildren, adopted children, children placed in your home for adoption and children for whom you are the legal guardian. A dependent child must be under the age of 26 and rely on you for primary support and maintenance.

Unmarried children of any age who are incapable of self support due to a physical or mental handicap and who are fully dependent on you for support are also eligible.

No other person qualifies as a dependent, including a parent that resides with you.

Medical Insurance

Health care coverage is an important part of your benefits package at our hospital and there are four medical plans to choose from.  In considering any of the plans, please consider your health care needs and the health care needs of your family very carefully before making your elections. The plans are outlined below:

  • Blue Cross Prudent Buyer PPO plan is a preferred provider organization (PPO).  Under this plan, you have the freedom to choose, each time you need care, between in-network providers who offer their services at discounted rates or out-of-network providers.  You may see any licensed in-network or out-of-network provider without a referral from a primary care physician; however, it costs you less if you see an in-network provider. The annual deductible for this plan is $250 per individual and $750 per family.
  • Consumer Directed Health Plan 1250 or 2500 is a high deductible preferred provider organization (PPO) designed to give participants PPO flexibility along with financial incentives and tools to make better, more cost-conscious health care decisions. The individual deductible is a choice of either $1,250 or $2,500 per person ($2,500 or $5,000 Family Deductible).  These plans have lower premiums each pay period to take into consideration the higher deductible. With these options there is a companion Health Savings Account (HSA) that that allows you to save money in a tax-free account to cover eligible out-of-pocket expenses.
  • Blue Cross CaliforniaCare HMO plan is a health maintenance organization (HMO) that offers you economical medical coverage.  An HMO is a medical plan that requires you to receive all of your care from a network of participating physicians, hospitals, and other health care providers.  With this plan, you must choose a primary medical group (PMG) and a primary care physician (PCP) for yourself and each dependent that you are covering.   You can choose your medical group or your PCP from the Blue Cross Provider Directory when you enroll.  Your PCP will coordinate all of your medical care and make any necessary referrals to specialists and hospitals.
  • Kaiser HMO provides services through Kaiser facilities.   Kaiser providers (e.g., physicians, hospitals, etc.) work for Kaiser at Kaiser Permanente facilities around the country. You have access to full-service medical care if you use Kaiser physicians, hospitals and other health care providers. Otherwise, you will receive no benefits, except in a life threatening/emergency situation.

Dental Insurance

Dental coverage is also an important part of the benefits plan we offer for you.  In considering any one of these two plans, please consider your needs and the needs of your family very carefully before making your dental election. The two plans are outlined below:

  • Delta Dental PPO Plan  A PPO plan allows you to choose care from in-network and out-of-network providers. When you obtain preventive care, from in-network providers the plan pays 100%, Delta Dental PPO will pay a percentage for basic and major services based on a negotiated rate that has been agreed upon by Delta Dental dentists. When you obtain any care from out-of network providers, the plan pays a smaller percentage. The percentage of the cost Delta pays non-participating dentist is based on   what is considered reasonable and customary (R&C) for the area.. This means that when you seek care with an out of network dentist your out of pocket expenses will be higher.
  • DeltaCare USA HMO Plan is an “HMO-style” dental plan. Dental care is provided through a network of private practice dental offices. When you enroll in the DeltaCare Plan, you must select a dental office for you and the dependents that you are covering.  Your dental office will coordinate all of your dental services. For your dental care to be covered, you must obtain dental services through this office, or obtain pre-authorization from DeltaCare PMI for services elsewhere. For most basic and preventive services, you pay no co-payment. For other covered services, your co-payment ranges from $5 to $1,800, depending on the procedure.  

Vision Insurance

We offer vision coverage through Anthem Blue View Vision, one of the nation's largest provider of eye-care coverage, with access to more than 44,000 providers and provider locations.  Under your vision plan, you can choose between network and out-of-network providers - but you will receive a higher level of benefits, and enjoy greater convenience, if you go to a provider in the Blue View Vision network. Blue View Vision contracts with thousands of doctors across the country, so you should have no problem finding a Blue View Vision network provider near you.  There are no claim forms to fill out when you go to a Blue View Vision network provider. If you decide to go to an out-of-network vision care provider, you will have to pay your entire bill up front, then file a claim with Blue View Vision for reimbursement.


At Children's Hospital Los Angeles, it is our goal to take care of acutely ill and injured children in today’s increasingly complex technological environment. New graduate nurses need extended clinical experiences with appropriate support systems for a successful transition from nursing student to professional nurse.

At CHLA, we understand the needs of new graduate nurses as they integrate into the profession. To meet those needs, we offer the Versant RN Residency in Pediatrics, which provides the specific tools and experiences needed by new graduates to become successful pediatric nurses.

CHLA is the founding hospital of the Versant RN Residency. Created in July 1999, the 22-week program provides new nursing school graduates with a comprehensive clinical and learning experience to prepare them for work in an acute care environment. It has become the model for new graduate nurse residency programs throughout the United States.


Online Applications

The September 2016 and March 2017 applications are now closed. The next cohort will be held in September 2017. We’ll be posting dates for submission of online applications for the September 2017 cohort in the upcoming weeks - check back soon!

Packet Deadline

Check back on packet deadline for the September 2017 cohort.

Interview Process

If you were selected for an interview for the March 2017 cohort, you will be notified by a Talent Acquisition Consultant by November 10, 2016. Please allow Human Resources and the Unit Managers time between the packet deadline and interviews to review packets and make their selections. If you are not chosen for an interview, you will be notified via email at a later time. We appreciate your patience.

Upcoming Program Dates

  • March 2017
  • September 2017


One-to-One Preceptor Training

At Children's Hospital Los Angeles (CHLA), our RN residents spend 75% of the program time receiving one-to-one precepted training in the clinical setting. Our preceptors are experienced bedside pediatric nurses who are specially trained to provide expert clinical guidance to the resident.

Skills and Practice

RN residents spend the remaining 25% of the program time in the classroom and skills labs, taught by our expert pediatric nurses and subject matter experts. These sessions give the residents the tools necessary to make the transition from new graduate RN to specialty pediatric RN.

Dedicated Mentors, Coaches and Resources

Mentors are provided to help guide the resident in their career development and provide them with the tools needed to grow professionally.

Supportive Debriefing

Our RN residents participate in debriefing and self-care groups throughout the program. Our debriefing sessions are mediated by various members of our multidisciplinary team. In these forums, residents can gain skills to help manage stress and share experiences in a supportive and non-judgmental environment.


The looping experience is an individualized rotation/orientation to all appropriate hospital areas relevant to the resident’s home unit.


Qualifying Criteria

You are eligible for the RN Residency program at Children's Hospital Los Angeles if:

  • You have been out of Nursing school for two years or less.
  • You are a new graduate or an RN with a total of less than one year of nursing experience in any area by the start of the program.
  • You have a Bachelor of Science in Nursing or a Master of Science in Nursing.


While we are accepting applications, search for “Versant RN Residency Program” positions here and apply online.

Please complete the entire online application. Blank applications will not be accepted. A packet will be emailed to you within 4–5 business days after you have completed and submitted your application online.

Complete the Packet

Once you receive your packet, you must complete the emailed forms and include the required documents:

  • A resume and cover letter
  • Current transcripts (official or unofficial)
  • Two letters of recommendation – one from a clinical instructor (preferably a pediatric instructor) and the second from another clinical instructor, professional, or personal reference
  • Letter of Intent – a statement describing why you are interested in working for the unit you selected as your first choice on the “Specialty/Unit Preference” form – a template will be included in the emailed packet and should be limited to no more than one page

Mail the packet with the above items to the Human Resources office at CHLA by the deadline (the address is included in the packet).

Current American Heart Association BLS Card

The card must be active at the start of the RN Residency program and does not expire for 6 months into the program.

Interview Process

After you submit your packet to the Human Resources Department at CHLA, it will be reviewed by the RN Residency committee. If you are selected for an interview, a nurse recruiter will contact you.

The number of positions in the program is limited. If you are not contacted for an interview by a nurse recruiter, then you were not selected for an interview and you will receive an email indicating so. The minimum requirements are a BSN or MSN and a GPA of 3.0 or above.

Note: You must have your active California RN license by the Monday prior to the start of the program (one week prior to the start of the program) and you must have an active American Heart Association BLS (CPR) card to start the program.


Children’s Hospital Los Angeles is recognized throughout the United States and around the world for our leadership in pediatric and adolescent medicine, as well as pediatric research. As a Magnet-designated hospital, CHLA is one of America’s premier teaching hospitals, affiliated with Keck School of Medicine of the University of Southern California for more than 73 years.

In 2015, the RN Residency in Pediatrics at CHLA was designated as Accredited with Distinction by the American Nurses Credentialing Center’s Practice Transition Accreditation Program. This program recognizes transition programs which meet the highest quality standards. Currently, only five programs across the United States have achieved this designation.


At Children's Hospital Los Angeles, we are constantly looking for evidence-based methods of growing and improving the RN Residency program. Feedback from our previous RN Residents is precious to us in our efforts to improve our program. We approach previous RN Residents annually for 5 years after completing the program for feedback on how to improve our program.

Results of Previous Evaluations

Feedback received from program graduates has resulted in significant changes to the way the program is delivered. A few examples of these changes include:

  • Making classes more interactive
  • Increasing direct applicability to nursing practice
  • Focusing mentor meetings on career and professional development
  • Reordering skill labs so most important skills are taught earlier in the program

Evaluations have also helped us show the value of this great program as, over the last ten years, we have decreased turnover among new graduate nurses.

  • One year turnover rate: reduced from 36% to less than 6%
  • Two year turnover rate: reduced from 56% to less than 13%


Children’s Hospital Los Angeles is excited to present a new training program for the experienced registered nurse who is interested in transitioning to an acute care pediatric setting. The Versant Transition Residency at CHLA will prepare and support the experienced nurse as they enter into a pediatric specialty area. This program will be offered twice a year, in August and February. Learn more about this opportunity and other educational services and programs.

For additional information, please visit this page.

Unique Features

  • The Transition Residency, ranging from 12 weeks to 16 weeks depending on the area of specialty, includes competency-driven clinical immersion and curriculum, as well as formal mentoring and debriefing.
  • Each transition RN receives an individualized learning plan for competency acquisition based on a performance gap analysis process.
  • Vital professional development topics, such as career planning, conflict resolution, the culture of a new unit, self-confidence, and goal setting are presented and discussed.

Eligibility Criteria

Eligibility for the Transition Residency Program at Children's Hospital Los Angeles:

  • A registered nurse with at least 1 year of experience working as an RN in an acute care or non-acute care setting, however acute care experienced is preferred
  • Bachelor degree in any field; BSN or MSN degree preferred
  • Current American Heart Association CPR and PALS certification


Search for nursing opportunities and apply online here.

  • You will be able to view and apply to the areas that will be accepting applicants for this program
  • Please complete the entire online application, attaching a resume is highly recommended

Important Dates

Online applications for the February 2017 cohort will open on August 29, 2016.

Upcoming Program Dates

  • February 2017
  • August 2017


David Davis, RN, MN

David missed “the lifelong learning environment” in an academic facility like Children’s Hospital. “We encourage people to keep growing,” he says. His own growth pattern included eight positions at Children’s Hospital between 1989 and 2003.

Then a department restructuring left him wondering about other opportunities. He began working for a home health and hospice provider, eventually becoming its executive director and CEO. He later joined two Southern California hospitals in high-level administrative positions. In spring 2008, he returned to Children’s Hospital as director of PCS Medical/Surgical Services.

Davis knew he’d be back at some point because Children’s Hospital is different from any other organization he’s worked in. “This is a unique environment in terms of the collaborations that happen between all the professionals,” he explains. “It’s palpable — everyone’s on the same page. We’re here to help the children.”

Dialysis Unit 

Barbara O'Flynn, RN
35 Years of Service

"The atmosphere in Dialysis is one of family. We get to know our patients and their families over months and years.  It is very nice to have ongoing long term relationships. Working ten years in our unit is the norm.  Many of our staff have been working in this division over twenty years. We support each other and work to help each other to accomplish our goals for better patient care and free time away from work."

Heart Institute

Barbara Gross, RN

Patient Care Services Director, Heart Institute
35 Years of Service

In all my years at Children's I have never been bored. I have found that there is limitless opportunity if you are willing to take the risk of going outside your boundaries, and doing different things. I have learned something new almost every single day.


Karen Baker, RN, BSN

4 West
Karen discovered a ... disconnect after she moved to New Jersey in 2006 so her husband, Dennis, could get his master’s degree in theater education at New York University.

Baker signed on at a pediatric facility associated with an adult hospital. Procedures, tools and medications were produced in volumes intended for adults and scaled down.

“The child just wasn’t the first priority,” she says. Her husband’s degree completed, Baker started back at Children’s Hospital in September — “a big relief!”

She’s excited by the need to be on top of her game. “You’re expected to know more here,” she says.

Children's Hospital Los Angeles Reviews

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Children's Hospital Los Angeles President and CEO Paul S. Viviano
Paul S. Viviano
27 Ratings
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    Current Employee - ACR I in Los Angeles, CA
    Current Employee - ACR I in Los Angeles, CA

    I have been working at Children's Hospital Los Angeles full-time (More than 10 years)


    Is a good place to work for


    i have no cons so far

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Children's Hospital Los Angeles Photos

Children's Hospital Los Angeles photo of: Skylight in one of the family lounges
Children's Hospital Los Angeles photo of: Skylight in HBO Cafe
Children's Hospital Los Angeles photo of: Playground
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Children's Hospital Los Angeles Interviews



Getting an Interview

Getting an Interview





    Senior Administrative Assistant Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Children's Hospital Los Angeles (Los Angeles, CA) in June 2017.


    I submitted my application online through the CHLA website and got a call back to schedule my interview, which took about twenty to thirty minutes and was with the three individuals who works in the department.

    Interview Questions

    • Tell me something about yourself   Answer Question
    • What do you know about us   Answer Question
    • Tell me a time when you had to juggle multiple tasks and how did you go about doing it   Answer Question
    • Tell us about the most successful team that you've been in   Answer Question
    • Tell us about a time that you had conflict with a coworker, how did you deal with it   Answer Question
See All 39 Interviews

Children's Hospital Los Angeles Awards & Accolades

  • Best Children's Hospitals Honor Roll(Cardiology & Heart Surgery ranked 3), US News & World Report, 2016
  • Best Children's Hospital Honor Roll(5), US News & World Report, 2015
  • 100 Great Hospitals in America, Becker’s Hospital Review, 2014
  • Magnet Recognition, American Nurses Credentialing Center, 2013
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