Working at Chipotle | Glassdoor

Chipotle Overview

Denver, CO
10000+ employees
1993
Company - Public (CMG)
Restaurants, Bars & Food Services
$2 to $5 billion (USD) per year
When Chipotle first opened, the idea was simple: demonstrate that food served fast didn't have to be a "fast-food" experience. We only use high-quality raw ingredients, classic cooking methods and a distinctive interior ... Read more

Mission: To ensure that better food, prepared from whole, unprocessed ingredients, is accessible to everyone.


Glassdoor Awards

Highest Rated CEOs: 2014 (#40)

Company Updates

  • Chipotle has partnered with Tiffany & Co. to thank our team for their hard work and commitment. Since 2014, over 200 employees have received a Service Award to commemorate a major milestone with our company. Read more: http://glassdoor.com/slink.htm?key=vQ5Mm

    Celebrating Our Employees - Chipotle Careers Blog

    Since 1993, Chipotle has grown from a single restaurant to over 2,000 locations in five countries. This quick growth would not be possible without the hard work of our motivated team. To thank our employees, we've partnered with Tiffany & Co. to celebrate their 10, 15, 20, and 25-year anniversaries.

  • For almost a decade, Chipotle has supported early literacy with our reading rewards program available to libraries nationwide. This year, we're expanding our program and its resources to include schools across the country. http://glassdoor.com/slink.htm?key=vQ5vS

    Chipotle Expands Reading Rewards Program for Educators

    “We understand the importance of early literacy, and want to encourage kids of all ages to read,” said Mark Crumpacker, chief marketing and development officer at Chipotle.

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Chipotle – Why Work For Us?


MAKING CAREERS FROM SCRATCH

Working at Chipotle is unlike other quick-serve restaurants. For starters, we cook real food in our restaurants. We also provide a clear path to success - by rewarding hard work and promoting from within. No experience required. See how we're different. 

REAL GROWTH

At Chipotle, advancement comes from doing great work and making those around us better. It’s a philosophy that results in quick growth—we’re opening a new restaurant every two days. Meaning you can grow too.

REAL TRAINING

No experience is required to learn the skills you need to succeed. With thoughtful mentoring and a supportive team environment, we set you up to make the most of your opportunity here.

REAL COOKING

Unlike some other places, we actually cook in our restaurants—by hand. We start with raw ingredients and make delicious food of exceptional quality every day.

REAL CULTURE

We’re committed to creating a work environment that’s both fun and collaborative. “Work” and “Play” needn’t be opposites—each can make the other better.

REAL PEOPLE

We hold ourselves to higher standards. And to do that, we need the best people. Authentic, motivated, and hard working. In a word, real.

 

 

DO YOU HAVE WHAT IT TAKES?

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THE 13 CHARACTERISTICS

These are the essential ingredients for success. They're fundamental personality traits that can't be faked - they just come naturally.

THE INGREDIENT FOR SUCCESS?

Cultivating a place where our employees love to work.    

REAL GROWTH

At Chipotle, we’re committed to creating an environment that’s challenging and fun, but mostly, fulfilling. It starts with creating a culture where opportunities for growth are everywhere, and hard work is acknowledged and rewarded with competitive compensation, bonus opportunities and great benefits. We hire from within, promote our top performers and create a supportive environment where our employees are empowered to succeed. It’s a well-rounded job, for folks looking for more than a place to work, but a rewarding career.

REAL CULTURE

Ours is a culture that supports success—by focusing on what matters. Our dress code is casual—jeans are totally acceptable. This relaxed yet presentable style makes for a comfortable work environment for everyone. Of course we work hard, but we also make having fun and enjoying our work a top priority—because when our employees are happy, everyone is better off.

REAL PEOPLE 

We hold our hiring process to strict standards; only adding team members who have the qualities we think are key characteristics for success. Doing this not only creates a team of like-minded employees who genuinely get along with each other—it means we’re all on the same page, working together toward a common goal.

 

DO YOU HAVE WHAT IT TAKES?

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THE 13 CHARACTERISTICS

These are the essential ingredients for success. They're fundamental personality traits that can't be faked - they just come naturally.

CAREERS GROWN HERE

We're a company that's making great things happen - by changing the way people eat, and how they work. See where a job with Chipotle can take you on the restaurant or "corporate" side. 

CREW

You're learning to cook and serve great food, fast, no experience required. 

Benefits: Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

KITCHEN MANAGER

Cook your way down the line and up the ladder as you make delicious food and teach fellow crew members. 

Benefits: Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

SERVICE MANAGER

Now that you've mastered the kitchen, you're serving up the full customer experience. 

Benefits: Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

APPRENTICE

You're the team captain, running the restaurant like a boss, almost.

Benefits: Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

GENERAL MANAGER

Now you're in business - of running the entire restuarant, that is.

Benefits: Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

RESTAURATEUR

You're the best of the best. The crème de la sour cream, running your own restaurant. 

Benefits: Stock Privileges, Company Car, Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement


RESTAURATEUR (2-4)

You're leading multiple restaurant teams - a positive impact on many lives.

Benefits: Stock Privileges, Company Car, Medical, Paid Vacation, Meals, 401(k), Clothing, Bonus, Tuition Reimbursement

"CORPORATE" CAREER PATH

Our corporate career path is what you make it—in fact, some jobs that exist today didn’t a few years ago. This kind of freedom to forge your own way is part of the Restaurateur culture we’re developing on our “corporate” teams—groups of top performers empowered to achieve high standards. Because it’s the mission of every corporate employee to support our restaurants the best we can. And when they succeed, we all do.

PILE ON THE PERKS

We provide a full range of benefits to all of our eligible employees - hourly and salaried - because we believe hard work deserves to be rewarded, in more ways than one. 

HOURLY BENEFITS

Healthcare

HEALTH: No two employees are the same, so we offer different medical plans that cover preventive care, office visits, hospitalization, and surgery—to work for you and your individual lifestyle.

DENTAL: We like to keep our employees smiling, so we offer dental insurance through Anthem BlueCross BlueShield. That way you can keep your pearly whites... white.

VISION: Our healthcare package offers benefits you can clearly see—like vision insurance through Anthem BlueCross BlueShield.

WELLNESS: Part of a healthy company is healthy employees. So we’ve created a wellness plan that gives you tools to take charge of your health and improve your life—at work and beyond.

Savings

EDUCATIONAL ASSISTANCE PROGRAM: Employees looking to hit the books can earn a college degree for as little as $250 per year at Chipotle. You can qualify for benefits like discounted tuition, assistance with federal financial aid, and credit hours for on-the-job training. Time to sharpen those pencils.

401K: Our 401K includes a company match after 1 year of employment and all funds are fully vested from day one.

EMPLOYEE STOCK PURCHASE PROGRAM: Employees can contribute a percentage of their base pay through payroll deductions. Those contributions are used at the end of the month to purchase whole and fractional shares of Chipotle stock at a discounted price.

DISCOUNTS: Get discounts and savings from national and local merchants and service providers through our PerkSpot Employee Discount Program. 

Paid Time Off

PAID TIME OFF: At Chipotle, we work hard, but also make play a high priority. So unlike some other restaurant companies, we offer our hourly employees the chance to accrue paid vacation time.

PAID BREAKS: We work hard at Chipotle so it is important to sit down and rest. We feel so strongly about this that we continue to pay you during break time.

Performance Based Pay

MERIT REVIEW (PAY INCREASES): Our goal is to reward our top performers—people who do great work and make others around them better. So we hold performance reviews each year to discuss what you’re doing well, areas of opportunity, and how you can reach your goals.

Crew and Hourly Managers are eligible to receive a merit increase after each performance review, based on performance and overall contribution to the restaurant.

CREW BONUS: Plus, all full-time Crew and Hourly Managers (working more than 32 hours per week on average) who’ve been with the company for a year or more are eligible for a bonus each December.

Perks

FREE MEALS: Order up! Every employee gets a free shift meal.

50% DISCOUNT: Every employee gets a 50% off on food and soft drinks purchased at your home store when not working.

WELLNESS DISCOUNT: We offer discounts on insurance premiums for participation in some of our wellness programs.

FREE (STYLISH) UNIFORMS: We don’t make you buy your uniform and it’s one you won’t mind wearing. We provide super comfortable organic cotton tees custom made for Chipotle.


SALARY BENEFITS

Healthcare

HEALTH: No two employees are the same, so we offer different medical plans that cover preventive care, office visits, hospitalization, and surgery—to work for you and your individual lifestyle.

DENTAL: We like to keep our employees smiling, so we offer two levels of dental insurance through Delta Dental. You choose whichever works best for your pearly whites.

VISION: Our healthcare package offers benefits you can clearly see—like vision insurance through EyeMed.

WELLNESS: Part of a healthy company is healthy employees. So we’ve created a wellness plan that gives you tools to take charge of your health and improve your life—at work and beyond.

Savings

EDUCATIONAL ASSISTANCE PROGRAM: Employees looking to hit the books can earn a college degree for as little as $250 per year at Chipotle. You can qualify for benefits like discounted tuition, assistance with federal financial aid, and credit hours for on-the-job training. Time to sharpen those pencils.

401K: Our 401K includes a company match after 1 year of employment and all funds are fully vested from day one.

EMPLOYEE STOCK PURCHASE PROGRAM: Employees can contribute a percentage of their base pay through payroll deductions. Those contributions are used at the end of the month to purchase whole and fractional shares of Chipotle stock at a discounted price.

DISCOUNTS: Get discounts and savings from national and local merchants and service providers through our PerkSpot Employee Discount Program. 

DISCOUNTS: Get discounts and savings from national and local merchants and service providers through our PerkSpot Employee Discount Program.

Paid Time Off

PAID TIME OFF: We work hard at Chipotle, but also make play a high priority. As an employee here, you’ll get paid holidays, vacation, sick time, and leave so you can take the time you need to do your best work while you’re here.

SABBATICAL: Time out! After 10 years of service, employees get 2 months of paid sabbatical in addition to your regular vacation.

Performance Based Pay

MERIT REVIEW (PAY INCREASES): Our goal is to reward our top performers—people who do great work and make others around them better. So we hold performance reviews each year to discuss what you’re doing well, areas of opportunity, and how you can reach your goals.

Salaried Restaurant Managers and Corporate Staff are eligible to receive a merit increase once per year following annual performance reviews, based on their ability to make the people around them better and impact Chipotle’s success.

SEMI-ANNUAL BONUS (SALARIED RESTAURANT MANAGERS): At the heart of our successful restaurants and unique people culture are teams of top performers who are empowered to achieve high standards. Twice each year we award bonuses to our salaried managers based on their performance and measures that reinforce these principles.

ANNUAL BONUS (CORPORATE AND FIELD STAFF): The purpose of our corporate and field support teams is to create encouraging circumstances that allow our restaurant managers and crew to focus on running great restaurants and achieving our vision of changing the way people think about and eat fast food. Following performance reviews, support staff are eligible to receive annual bonuses. Your bonus amount is determined each year based on how well Chipotle does, how well your team does, and how well you individually perform.

Perks

FREE MEALS: Order up! In-restaurant employees get a free shift meal. And all corporate employees get $100 a month to spend in restaurant.

WELLNESS DISCOUNT: We offer discounts on insurance premiums for participation in some of our wellness programs.

LIFE & DISABILITY INSURANCE: We don’t just care about you, we care about the people you care about. So we offer basic life insurance as well as disability benefits to cover you in case of a work-related illness or injury. So you and your love ones are always protected.

EMPLOYEE ASSISTANCE PROGRAM: When a good burrito isn’t therapy enough, we provide GuidanceResources®,offered through ComPsych®, with confidential, prepaid access to professional counseling for salaried employees and their eligible dependents.

SAHUL

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ROB

ANGEL

Chipotle Reviews

3.5
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Steve Ells
113 Ratings
  • Featured Review

    Helpful (28)

    "Loved the team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Afternoon Prep Specialist in Albuquerque, NM
    Current Employee - Afternoon Prep Specialist in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Amazing team of people, they really do hire based on the 13 key characteristics. Realistic opportunities for advancement.

    Cons

    It's hard work, it was a rewarding experience but every day you come home sore and smelling like peppers. Unless you like that sort of thing.

    Advice to Management

    Continue doing an amazing job, oh and cut the pm prep guys some slack, especially in high volume locations.

See All 2,998 Reviews

Chipotle Interviews

Interview Experience

Interview Experience
55%
22%
21%

Getting an Interview

Getting an Interview
85%
9%
2%
1
0
0
0

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1. Featured Interview

    Helpful (1)  

    Crew Member Interview

    Anonymous Employee in Toledo, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Chipotle (Toledo, OH) in November 2016.

    Interview

    They take a good look at how you see yourself as a person and how you would contribute positively to the team. It is best to do a little research on the company before your interview to be prepared for questions such as "What do you know about Chipotle?"

    Interview Questions

See All 2,141 Interviews

Chipotle Awards & Accolades

  • Fortune 500, Fortune, 2015
  • 120 Most Trusted Brands, Entrepreneur Magazine, 2014
  • Real Food Innovators Award, Food Marketing, United States Healthful Food Council, 2014
  • Top 100 Movers & Shakers, Fast Casual.com, 2014
  • Libby Awards: Best Vegan-Friendly Restaurant Chain, PETA, 2013
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