Working at Choice Hotels | Glassdoor

Choice Hotels Overview

Rockville, MD
1001 to 5000 employees
Company - Public (CHH)
Hotels, Motels, & Resorts
$1 to $2 billion (USD) per year
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest lodging companies. With more than 6,400 hotels franchised in more than 40 countries and territories, Choice represents more than 500,000 rooms around the globe. At our worldwide corporate ... Read more

Mission: We bring together the people, brands and technology that enable the success of others - welcoming every guest, every partner, everywhere their journey takes them.

Company Updates

  • Choice Hotels International Chairman Stewart Bainum Jr., Receives 2019 ALIS Lifetime Achievement Award

    ROCKVILLE, Md., Jan. 29, 2019 / PRNewswire/ -- Stewart Bainum Jr., chairman of the board of directors of Choice Hotels International, Inc. (NYSE: CHH), yesterday received the prestigious Lifetime Achievement Award at the Americas Lodging Investment Summit (ALIS) for his career-long contributions to the hospitality industry.

  • This year at the annual ALIS conference, Stewart Bainum, Jr. received a Lifetime Achievement Award for his tireless contributions to not only Choice but also to the hospitality industry. Over the course of our 80-year history, we have grown to over 6,900 properties internationally and have been an industry leader in innovation.

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Choice Hotels – Why Work For Us?

Connect the World Through the Power of Hospitality

Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest lodging companies. With more than 6,400 hotels franchised in more than 40 countries and territories, Choice represents more than 500,000 rooms around the globe. At our worldwide corporate headquarters in Rockville, Maryland, and IT center in Phoenix, Arizona, we keep those hotels humming by providing cutting-edge technology and serving as a champion for our franchisees.

Our brands include a spectrum of lodging choices to meet guests’ needs:

  • Ascend Hotel Collection®
  • Cambria® Hotels & Suites
  • Comfort Inn®
  • Comfort Suites®
  • Sleep Inn®
  • Quality®
  • Clarion®
  • MainStay Suites®
  • Suburban Extended Stay Hotel®
  • Econo Lodge®
  • Rodeway Inn®
  • Vacation Rentals by Choice Hotels

With more than 30 million members, the Choice Privileges® rewards program enhances every trip a guest takes, with benefits ranging from instant, everyday rewards to exceptional experiences, starting immediately when they join. Plus, we strive to offer cutting-edge technology that keeps our customers connected, and we process nearly $7 billion through our systems every year.

For more information on why Choice is a fantastic place to work, visit our careers site. We welcome you to Make It Your Choice. 


We are at an exciting intersection of the hospitality and franchising sectors—fueled by the power of technology. At Choice, we welcome and respect your voice and foster a culture that empowers you to learn, grow, and make your impact. When you Make it your Choice, you’ll have the environment, the tools, and momentum to drive your career and organizational success.

Choose Respect

Our associates feel welcome, wanted, and respected.

  • We value your unique voice.
  • Collaboration is one of our core values.
  • Leaders are accessible and partner with associates.
  • We champion our franchisees.

Choose Development

We’re a great place to grow your career.

  • We offer associates a robust menu of development tools.
  • We challenge ourselves and each other.
  • We encourage agility and disruptive thinking.
  • We welcome new ideas—because ideas win.

Choose Rewards

We offer a comprehensive Total Rewards Package. 

  • We offer a range of benefits—both financial and wellbeing.
  • Associates gain exposure across and up the organization.
  • We recognize your contributions.
  • We value your commitment.
  • We are socially responsible.

We Hear Your Voice

At Choice, we think our corporate world should reflect the diverse world in which we live. We seek out the best talent the hospitality and technology industry has to offer, and we nurture that talent in an open and inclusive workplace.

We empower our associates to advance their careers by providing them with access to networks, resource groups, and other tools that promote career development, plus mentoring and activities that promote cultural awareness.

Choice Hotels Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Choice Hotels CEO Patrick Pacious
Patrick Pacious
67 Ratings
  • Featured Review

    "Awesome Culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)


    Corporate wide communication is excellent.....tremendous momentum around Brands - both upgrades & growth. Culture is sincere & solid - truly making a difference in communities and employee lives. Truly feels like Hilton & Marriott many years ago before they got too big & disengaged with both employees and franchisees.


    Lack of confidence as an organization although it is improving dramatically - actually kind of refreshing & more realistic than many of the competitors.

    Advice to Management

    Stay the course....on a road to incredible success !!!

See All 629 Reviews

Choice Hotels Photos

Choice Hotels photo of: Get face time with execs and learn from our great associates.
Choice Hotels photo of: Our veteran's resource group, VALOR, participates in a wide variety of events all year long.
Choice Hotels photo of: Our interns get a world class experience. Visit our website to learn more!
Choice Hotels photo of: Our Phoenix associates have some hidden talents!
Choice Hotels photo of: ENABLE, our disabilities employee resource groups, participates in a benefits walk.
Choice Hotels photo of: CHAAMP helps us celebrate the lunar new year!
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Choice Hotels Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Project Manager Interview

    Anonymous Employee in Rockville, MD
    Accepted Offer
    Positive Experience


    I applied online. The process took 3 weeks. I interviewed at Choice Hotels (Rockville, MD) in May 2018.


    Had an amazing experience from the initial phone interview to being flown in for an in person interview. The entire process what comfortable, professional, and one of the best interview experiences in my 30 years.

    Interview Questions

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Choice Hotels Awards & Accolades

  • Forbes America's Best Midsized Employers 2018, Forbes, 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, HRC, 2018
  • Training Top 125, Training, 2018
  • DEI Best Place to Work for Disability Inclusion, DEI, 2018
  • Ragan's Employee Communications Award, Ragan's Employee Communications Awards, 2018
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