Working at Choice Hotels | Glassdoor

Choice Hotels Overview

Rockville, MD
501 to 1000 employees
Company - Public (CHH)
Hotels, Motels, & Resorts
$500 million to $1 billion (USD) per year
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest lodging companies. With more than 6,400 hotels franchised in more than 40 countries and territories, Choice represents more than 500,000 rooms around the globe. At our worldwide corporate ... Read more

Mission: We bring together the people, brands and technology that enable the success of others - welcoming every guest, every partner, everywhere their journey takes them.

Company Updates

  • We're climbing up the ladder when it comes to travel rewards. This year we are in the top 5 according to U.S. News!

  • We've ranked as one of the most popular companies in travel! Choice sits at number 8, but we're climbing- especially in upscale!

See AllSee All

Choice Hotels – Why Work For Us?

Connect the World Through the Power of Hospitality

Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest lodging companies. With more than 6,400 hotels franchised in more than 40 countries and territories, Choice represents more than 500,000 rooms around the globe. At our worldwide corporate headquarters in Rockville, Maryland, and IT center in Phoenix, Arizona, we keep those hotels humming by providing cutting-edge technology and serving as a champion for our franchisees.

Our brands include a spectrum of lodging choices to meet guests’ needs:

  • Ascend Hotel Collection®
  • Cambria® Hotels & Suites
  • Comfort Inn®
  • Comfort Suites®
  • Sleep Inn®
  • Quality®
  • Clarion®
  • MainStay Suites®
  • Suburban Extended Stay Hotel®
  • Econo Lodge®
  • Rodeway Inn®
  • Vacation Rentals by Choice Hotels

With more than 30 million members, the Choice Privileges® rewards program enhances every trip a guest takes, with benefits ranging from instant, everyday rewards to exceptional experiences, starting immediately when they join. Plus, we strive to offer cutting-edge technology that keeps our customers connected, and we process nearly $7 billion through our systems every year.


We are at an exciting intersection of the hospitality and franchising sectors—fueled by the power of technology. At Choice, we welcome and respect your voice and foster a culture that empowers you to learn, grow, and make your impact. When you Make it your Choice, you’ll have the environment, the tools, and momentum to drive your career and organizational success.

Choose Respect

Our associates feel welcome, wanted, and respected.

  • We value your unique voice.
  • Collaboration is one of our core values.
  • Leaders are accessible and partner with associates.
  • We champion our franchisees.

Choose Development

We’re a great place to grow your career.

  • We offer associates a robust menu of development tools.
  • We challenge ourselves and each other.
  • We encourage agility and disruptive thinking.
  • We welcome new ideas—because ideas win.

Choose Rewards

We offer a comprehensive Total Rewards Package. 

  • We offer a range of benefits—both financial and wellbeing.
  • Associates gain exposure across and up the organization.
  • We recognize your contributions.
  • We value your commitment.
  • We are socially responsible.

We Hear Your Voice

At Choice, we think our corporate world should reflect the diverse world in which we live. We seek out the best talent the hospitality and technology industry has to offer, and we nurture that talent in an open and inclusive workplace.

We empower our associates to advance their careers by providing them with access to networks, resource groups, and other tools that promote career development, plus mentoring and activities that promote cultural awareness.

Choice Hotels Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Choice Hotels CEO Patrick Pacious
Patrick Pacious
51 Ratings
  • "Great"

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Maintenance
    Former Employee - Maintenance
    Neutral Outlook
    No opinion of CEO

    I worked at Choice Hotels part-time


    Lots of different jobs available, and they are all interesting in different ways!


    Minimum wage, sometimes the other employees are less than adequate

    Advice to Management

    Hire competent workers

See All 595 Reviews

Choice Hotels Photos

Choice Hotels photo of: Get face time with execs and learn from our great associates.
Choice Hotels photo of: Our veteran's resource group, VALOR, participates in a wide variety of events all year long.
Choice Hotels photo of: Our interns get a world class experience. Visit our website to learn more!
Choice Hotels photo of: Our Phoenix associates have some hidden talents!
Choice Hotels photo of: ENABLE, our disabilities employee resource groups, participates in a benefits walk.
Choice Hotels photo of: CHAAMP helps us celebrate the lunar new year!
See All PhotosSee All

Choice Hotels Interviews



Getting an Interview

Getting an Interview





    Audit Interview

    Anonymous Interview Candidate in Silver Spring, MD
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Choice Hotels (Silver Spring, MD) in May 2014.


    A basic phone interview with HR asking about your resume, then followed by 2 back-to-back interviews at their office with the managers, each half an hour. Typical behavioral questions: strengths, weaknesses, past experiences... then we spent the rest of the time chitchat about schoolwork.

    Interview Questions

See All 116 Interviews

Choice Hotels Awards & Accolades

  • Forbes America's Best Midsized Employers 2018, Forbes, 2018
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, HRC, 2018
  • Training Top 125, Training, 2018
  • DEI Best Place to Work for Disability Inclusion, DEI, 2018
  • Ragan's Employee Communications Award, Ragan's Employee Communications Awards, 2018
See More

Work at Choice Hotels? Share Your Experiences

Choice Hotels
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate