Choice Hotels Pay & Benefits | Glassdoor

Choice Hotels Overview

Rockville, MD
501 to 1000 employees
Company - Public (CHH)
Travel & Tourism
$500 million to $1 billion (USD) per year
Please note: This page is for corporate reviews only. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. If you are a hotel employee, we recommend that ... Read more

Mission: Choice Hotels brings together the people, brands and technology that enable the success of others.

Choice Hotels International® is one of the largest and most successful lodging franchisors in the world. Choice is the franchisor of 11 brands ... Read more

Company Updates

  • We're excited to announce that Patrick Pacious will become Chief Executive Officer and President on September 12:

  • We are excited to announce that Patrick Pacious, our current President and Chief Operating Officer has been appointed our new CEO as of Jan 1 2018, succeeding Steve Joyce. Steve Joyce will stay on as Vice Chairman of the Board of Directors. Check out the full announcement here:—less than an hour ago

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Choice Hotels – Why Work For Us?

Choice Hotels International (NYSE: CHH) is one of the largest and most successful lodging companies in the world. Choice currently franchises more than 6,300 hotels, representing more than 500,000 rooms, in more than 35 countries and territories. Ranging from limited service to full service hotels in the economy, mid-scale and upscale segments, Choice-branded properties provide business and leisure travelers with a range of high-quality, high-value lodging options throughout the United States and internationally.  

Why Choice? 

Software Engineer. Corporate Accounting Manager. Java Developer. Digital Marketing Analyst. The range of positions at Choice may seem surprising, but our quality shouldn't be. With 11 brands ranging from the Ascend Hotel Collection® and Cambria hotels & suites®, to the Clarion® and Mains Stay Suites®, we are masters of scalable excellence. 

If you're as committed to excellence, innovation and success as we are, we'd love for you to become part of one of the largest and most successful lodging companies in the world — Choice Hotels International.

In the hospitality industry, people matter.

That's why here at Choice we're always looking for exceptional people—people who can join us, and challenge us, and make our team stronger, smarter and more complete. People who know how to roll up their sleeves and tackle the job at hand; who go the extra mile to get the job done—and done well.

Are you a systems professional looking for cutting-edge IT opportunities?

A hard worker with an interest in the hospitality sector?

A creative type looking for the chance to make an impact?

At Choice we're looking for employees that shine—and we offer support, training and a collaborative workplace atmosphere that makes us one of the best places to work.

Who are we looking for? Maybe it's you.

Choice Hotels Reviews

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Choice Hotels CEO Patrick Pacious
Patrick Pacious
2 Ratings
  • Featured Review

    Helpful (2)

    "Good place"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Rockville, MD
    Former Employee - Analyst in Rockville, MD
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time (More than a year)


    Choice was a good place to work. Great people and collaborative environment. You get to travel to their Phoenix office, which is nice.


    Commute in that area is tough.

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Choice Hotels Photos

Choice Hotels photo of: Our developers are at the forefront of new ways to reach customers- and allowing them to reach us.
Choice Hotels photo of: Prepare for next-level holiday parties.
Choice Hotels photo of: We believe in celebrating success, and rewarding a job well done.
Choice Hotels photo of: We take team playing beyond the office- sports events are a regular feature at Choice.
Choice Hotels photo of: Our openings team at corporate set up an off-the-hook opening party for our NYT Cambria franchisee.
Choice Hotels photo of: Our CEO, Steve Joyce, is hands on- except when he's busy rappelling for charity with Shatterproof.
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Choice Hotels Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Customer Relations Specialist Interview

    Anonymous Interview Candidate in Mesa, AZ
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at Choice Hotels (Mesa, AZ).


    Very slow process. Received email from recruiter asking if I could do a phone interview. I responded immediately and then didn't hear back for a few days. When I did, the email was later in the day and it asked if 10am the next morning or 1pm the next afternoon would work. I responded immediately that both would. I hear back the next day at around 4pm asking for my availability the following week. Finally connect with a recruiter and am moved on to a phone interview with a lead specialist. Setting that up was slow moving as well. Had a great conversation and he really liked my experience and wanted me to do an onsite with a manager. Again, scheduling that appointment was a slow process. The manager I interviewed with only had experience with Choice and it was within reservations. I honestly feel my background with Starwood and Hilton was intimidating to her. I made comments and asked questions about the company (like the current rebranding efforts of Clarion) to which she seemed utterly aware. Hospitality is my passion, I love travel, I know my stuff. In any event, no offer was made and the recruiter went ghost on me. Very disappointed in how they handle themselves.

    Interview Questions

    • Tell me about a challenging moment and what steps you took to resolve the issue.   1 Answer
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Choice Hotels Awards & Accolades

  • Best Places to work for LGBT Equality, Human Rights Campaign, 2015, 2016 (100% rating), Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • Best Places to work for LGBT Equality, Human Rights Campaign, 2015, 2016 (100% rating), Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2014
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