ChurnZero Overview

  • www.churnzero.net
  • Washington, DC
  • 51 to 200 Employees
  • 2015
  • Company - Private
  • Enterprise Software & Network Solutions
  • $5 to $10 million (USD)

CompetitorsGainsight
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ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers use ...
Mission: We help subscription businesses fight churn.

ChurnZero Reviews

4.7
87%
Recommend to a Friend
93%
Approve of CEO
You Mon Tsang
You Mon Tsang
26 Ratings
5.0
Current Employee, more than 1 year

"Best choice I've made for my career"

Apr 7, 2021 - Customer Success Team in Washington, DC
Recommends
Positive Outlook
Approves of CEO

Pros

- Smartest and most dedicated people you'll ever meet or work with - We really live and breathe the "We are hard-working adults who respect each other and want to see each other grow and succeed"

Cons

- Not a real con, honestly, but we are growing really quickly, which is always exciting, so like any other growing company, we may hit some growing pains along the way. One in particular that we're
See All 26 Reviews

Diversity & Inclusion at ChurnZero

3.9
(3 Reviews)

ChurnZero Photos

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ChurnZero Interviews

Experience
Positive33%
Negative67%
Getting an Interview
Applied online100%
Difficulty
3.0
Average
HardAverageEasy

  1. Customer Success Manager Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview
    Application

    I applied online. I interviewed at ChurnZero (United States)

    Interview

    Having young, inexperienced managers interviewing is a rookie move that will cost them individuals. They cannot relate experience outside of their experience; interview was uncomfortable, no eye contact and rehearsed.
    Interview

    Why choose customer success career?

    1 Answers

See All 3 interviews

Company Updates

March 7, 2017
We are looking for a new account executive! Is it you? http://glassdoor.com/slink.htm?key=vQvK1
Shared image - Account Executive
Account Executive
glassdoor.com
March 7, 2017
Get our customer success newsletter at http://glassdoor.com/slink.htm?key=vQvKp
Shared image - Fighting Churn
Fighting Churn
glassdoor.com

ChurnZero Awards & Accolades

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Popular Careers with ChurnZero Job Seekers

Customer Success Manager
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ChurnZero FAQ

(19 Questions)

All answers shown come directly from ChurnZero Reviews and are not edited or altered.

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What are perks and other benefits like at ChurnZero?

...3. Generous WFH benefits...

January 20, 2020

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