Working at Ciena | Glassdoor

Ciena Overview

Hanover, MD
5001 to 10000 employees
Company - Public (CIEN)
Telecommunications Manufacturing
$2 to $5 billion (USD) per year
Ciena is a network strategy and technology company known for its commitment to customer success. With nearly 25 years of industry leadership, we support more than 1,300 of the world’s largest, most reliable networks. Our technology is complimented with a high-touch ... Read more

Mission: Experiences measured by outcomes

Our passion is to provide rewarding experiences that result in exceptional outcomes—for you, and for your end-users. As a network strategy and technology company, we apply technology in the context of your ... Read more

Company Updates

  • Proud to share the successful Ciena Partner Bike Ride last week that raised £3,058 (and counting) for KidsOut- A small charity (NPO) based in Leighton Buzzard, England which provides a range of services to bring about positive change to thousands of disadvantaged children #Cienadoesitsbit # cienacares

    Riding together, working together, and succeeding together - Ciena

    The first Ciena Partner Bike Ride was a great chance to enjoy the Surrey sunshine and scenery, raise money for a good cause, and explore how partnerships and support networks help us succeed and thrive together.

  • When 99% of the work force recommend Ciena as a potential employer!

    12 Companies Your Friends Would Highly Recommend to You - Glassdoor Blog (UK)

    You trust your friends to give you the inside scoop on everything from the best restaurants to the hottest new workout trends to try, so why not turn to your besties for the companies at which you'd love to work? But you don't have to send out a group text to gather the info.

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Ciena – Why Work For Us?

Ciena is a networking systems, services, and software company. Driven by a relentless pursuit of network innovation. We enable our clients to constantly adapt within ever-changing environments to deliver richer, more connected experiences for their business and consumer end-users.

We are Ciena—collaborative experts enabling an open networking world. We provide the insight and technology to develop and implement networks that adapt to the constant changes in today’s business ecosystem. Our passion is to enable you to deliver rewarding experiences for your end-users and drive exceptional business outcomes for your organization in an unpredictable environment.

Follow our journey of leadership and industry-firsts.

In 1992, Ciena set out to radically change the possibilities and economics of networking—and it has done just that. There have been many industry firsts for Ciena, spanning all areas of communications infrastructure.

  • First in coherent optics with 40G and 100G solutions
  • First OTN control plane on an optical switch
  • First Carrier Ethernet aggregation switch supporting a virtualized switching architecture
  • First intelligent optical core switch
  • First packet-optical convergence platform
  • First 100G transport SDN testbed adopting OpenFlow and an open source controller
  • First Multi-layer, multi-vendor transport SDN controller based on OpenDaylight
  • First Multi-vendor SDN/NFV platform
  • First Carrier SDN platform
  • First Multi-domain orchestrator that integrated data center, NFV, and the WAN

Rewarding experience. Meaningful Outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct culture

Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the world, our path to innovation comes from our friendly environment and outstanding people. That's the Ciena network

A distinct way to work

Innovation. It’s what we do. And it’s how we work. Free thinking, free discussion, and collaboration are the norm. More satisfying outcomes—both personal and professional—are our endgame. That’s the Ciena difference.

Pursuing a Career

We are responsible

Our Corporate Social Responsibility practices and policies are designed to help Ciena operate as a supplier of choice, an employer of choice, and a neighbor of choice around the globe.

Our commitment to corporate social responsibility is incorporated into our business through the processes and procedures we follow in our operations, the ethical policies we enforce in our workplace, and the support we provide to the communities where we operate.

Community support and outreach

At the local level, we encourage our employees to get involved in their communities by supporting schools, food banks, and emergency relief programs and by participating in events such as blood drives, food collection drives, and charity races and golf tournaments that benefit local, national, and international organizations.

Community engagement

Ciena’s commitment to the communities where we live and work can be summed up with one simple statement: Ciena Cares. We care about our neighbors, our customers, our industry, and our current and future employees. Under the umbrella of Ciena Cares, our community support and involvement activities fall into three primary areas:

  • Donations to national and international philanthropic non-profit organizations
  • Support of STEM (Science, Technology, Engineering and Mathematics) education programs
  • Participation in local community support organizations and events selected by local employees


Ciena Cares supports a variety of national and international charities at the corporate level, such as The United Way and The Prince’s Trust. We also match employees’ charitable donations from $25 up to $500 (USD, or local equivalent) to eligible non-profit organizations, and make corporate-level donations in support of fundraising programs for assistance and disaster relief campaigns.

Support for STEM education

Ciena Cares provides in-kind donations and organizes team volunteer events for STEM (Science, Technology, Engineering and Mathematics) education with local schools from primary grades through college and university, as well as foundations and non-profit organizations focused on education.

Gender Diversity at Ciena

As part of our commitment to Ciena’s Corporate Social Responsibility we want to foster an inclusive environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally.

Women@Ciena is the overarching initiative that encourages gender diversity. It does this by encouraging women to take the steps necessary to make the most of their careers; from onboarding new talent, coaching and mentoring to career planning, development and progression, as well as helping women reach the executive level.

Mission statement for Women@Ciena

To establish a Ciena culture that cultivates, inspires, and rewards the contribution of every individual no matter what sex, race, religion or otherwise. Through active awareness, we are creating an environment that attracts, develops, and retains more women in our workforce. Ultimately, our goal is to create an understanding about the value of each individual, to break down barriers that exist, and empower the voice and talents of women in our workforce.

Global Women’s Council

As part of Women@Ciena we have a Global Women’s Council which is comprised of women and men from across the organization – all levels, regions and disciplines – to ensure a genuine cross-section of talent and insights. The council’s aim is to grow the company’s diversity program globally, with local action in each of the regions in which we operate.

It involves the creation of smaller, regional groups to meet once a quarter as a ‘diversity team’ to share activities and develop new best practices as a grassroots program. The Global Women’s Council leaders initiate a local projects or initiatives every quarter as well as connect, communicate and participate with the other regional councils as a wider, global team.

Women@Ciena Communications and Research

Hosted on Ciena’s Intranet are resources for everyone to learn more about the aims of Women@Ciena and read news updates about gender diversity, recent successes and opportunities within the organization. Ciena also recently completed a Career Navigation Survey in partnership with YSC to gain a deep understanding of the drivers and barriers to success in Ciena for women (and men) which will provide relevant, practical, robust and systematic recommendations to address the successes, opportunities and risks to improve our gender balance.


Ciena Reviews

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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
376 Ratings
  • Featured Review

    Helpful (1)

    "Good work/life Balance and leadership"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Manager in San Jose, CA
    Current Employee - Senior QA Manager in San Jose, CA
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 5 years)


    Management cares about the people, provides good high level roadmaps and the individual business have good autonomy.


    Not alot of movement on stock value. I would like to see more tangile perks so such is budget for team building, group outings (around holidays) and more discretionary spending by teams.

See All 649 Reviews

Ciena Photos

Ciena photo of: Our team in Argentina - May 2016.
Ciena photo of: Celebrating Children's Day in our office.
Ciena photo of: Ciena's team - Futurecom 2016
Ciena photo of: Ciena's team - Futurecom 2016
Ciena photo of: Futurecom 2016
Ciena photo of: Futurecom 2016
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Ciena Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Associate Systems Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at Ciena.


    I was contacted by a company recruiter about 3 weeks after applying online. I got through the initial phone interview (to which the recruiter was over an hour late) in about 15 minutes. There were nothing but questions about my resume. I came at this experienced but from another field of telecom. This was an entry-level position, a point emphasized over and over. I was a few years out of college of course.

    My motivation was that I saw this as a way of getting into another field of telecom since I was not satisfied with my current industry.

    The salary was abysmal. It was mid 50s with potential sales bonus (since this is a pre-sales job). I initially asked for much more before being told what they were willing to offer. I have pre-sales experience so the only training, I would think, would be learning Ciena's product catalog. Seemed like the pay was non-negotiable. It was less than my current job's salary.

    From the conversation, promotions seems to based on seniority not merit.

    The salary and promotions policy alone made this whole deal unattractive, but I let the recruiter push my resume forward anyway.

    The hiring manager did not want a follow-up interview, so my candidacy was rejected.

    Given my original concerns, I didn't give the rejection a second thought.

    Interview Questions

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Ciena Awards & Accolades

  • America's Most Honored Companies, All American Executive Team, 2016
  • Great Place to Work, Fortune, 2018
  • India's 100 Best Place to Work For, Great Place to Work Institute, 2018
  • Great Place to Work Certified, Fortune and Great Place to Work, 2016
  • Fortune 500, Fortune, 2015
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