Working at Ciena | Glassdoor

Ciena Overview
Hanover, MD
5001 to 10000 employees
Company - Public (CIEN)
$2 to $5 billion (USD) per year
Ciena is a network strategy and technology company known for its commitment to customer success. With nearly 25 years of industry leadership, we support more than 1,300 of the world’s largest, most reliable networks. Our technology is complimented with a high-touch ... Read more

Mission: Experiences measured by outcomes

Our passion is to provide rewarding experiences that result in exceptional outcomes—for you, and for your end-users. As a network strategy and technology company, we apply technology in the context of your ... Read more

Company Updates



    Ciena is one of the World's Most Admired Companies in 2017.....come and find out why!


    Service providers single out Ciena as leading optical vendor in perception survey - Ciena

    IHS Markit released the results from its annual Service Provider survey of Optical Equipment vendors, with Ciena taking the top spot in a variety of categories. In a global survey of service providers by IHS Markit, Ciena took the crown as #1 supplier for Optical Transmission and Switching.

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Ciena – Why Work For Us?

Experiences measured by outcomes

Our passion is to provide rewarding experiences that result in exceptional outcomes—for you, and for your end-users. As a network strategy and technology company, we apply technology in the context of your world—working to activate your agenda and make a meaningful difference.

Ciena is a network strategy and technology company known for its commitment to customer success. With nearly 25 years of industry leadership, we support more than 1,300 of the world’s largest, most reliable networks. Our technology is complimented with a high-touch consultative business model. We’re committed to developing and applying technologies that facilitate openness, virtualization, automation, collaboration, and a common experience. Technologies that offer the greatest degree of choice deliver the most rewarding customer experiences and business outcomes.

Follow our journey of leadership and industry-firsts.

In 1992, Ciena set out to radically change the possibilities and economics of networking—and it has done just that. There have been many industry firsts for Ciena, spanning all areas of communications infrastructure.

  • First in coherent optics with 40G and 100G solutions
  • First OTN control plane on an optical switch
  • First Carrier Ethernet aggregation switch supporting a virtualized switching architecture
  • First intelligent optical core switch
  • First packet-optical convergence platform
  • First 100G transport SDN testbed adopting OpenFlow and an open source controller
  • First Multi-layer, multi-vendor transport SDN controller based on OpenDaylight
  • First Multi-vendor SDN/NFV platform
  • First Carrier SDN platform
  • First Multi-domain orchestrator that integrated data center, NFV, and the WAN

Rewarding experience. Meaningful Outcomes.

Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.

A distinct culture

Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the world, our path to innovation comes from our friendly environment and outstanding people. That's the Ciena network

A distinct way to work

Innovation. It’s what we do. And it’s how we work. Free thinking, free discussion, and collaboration are the norm. More satisfying outcomes—both personal and professional—are our endgame. That’s the Ciena difference.

Pursuing a Career

We are responsible

Our Corporate Social Responsibility practices and policies are designed to help Ciena operate as a supplier of choice, an employer of choice, and a neighbor of choice around the globe.

Our commitment to corporate social responsibility is incorporated into our business through the processes and procedures we follow in our operations, the ethical policies we enforce in our workplace, and the support we provide to the communities where we operate.

Community support and outreach

At the local level, we encourage our employees to get involved in their communities by supporting schools, food banks, and emergency relief programs and by participating in events such as blood drives, food collection drives, and charity races and golf tournaments that benefit local, national, and international organizations.

Community engagement

Ciena’s commitment to the communities where we live and work can be summed up with one simple statement: Ciena Cares. We care about our neighbors, our customers, our industry, and our current and future employees. Under the umbrella of Ciena Cares, our community support and involvement activities fall into three primary areas:

  • Donations to national and international philanthropic non-profit organizations
  • Support of STEM (Science, Technology, Engineering and Mathematics) education programs
  • Participation in local community support organizations and events selected by local employees


Ciena Cares supports a variety of national and international charities at the corporate level, such as The United Way and The Prince’s Trust. We also match employees’ charitable donations from $25 up to $500 (USD, or local equivalent) to eligible non-profit organizations, and make corporate-level donations in support of fundraising programs for assistance and disaster relief campaigns.

Support for STEM education

Ciena Cares provides in-kind donations and organizes team volunteer events for STEM (Science, Technology, Engineering and Mathematics) education with local schools from primary grades through college and university, as well as foundations and non-profit organizations focused on education.

Gender Diversity at Ciena

As part of our commitment to Ciena’s Corporate Social Responsibility we want to foster an inclusive environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally.

Women@Ciena is the overarching initiative that encourages gender diversity. It does this by encouraging women to take the steps necessary to make the most of their careers; from onboarding new talent, coaching and mentoring to career planning, development and progression, as well as helping women reach the executive level.

Mission statement for Women@Ciena

To establish a Ciena culture that cultivates, inspires, and rewards the contribution of every individual no matter what sex, race, religion or otherwise. Through active awareness, we are creating an environment that attracts, develops, and retains more women in our workforce. Ultimately, our goal is to create an understanding about the value of each individual, to break down barriers that exist, and empower the voice and talents of women in our workforce.

Global Women’s Council

As part of Women@Ciena we have a Global Women’s Council which is comprised of women and men from across the organization – all levels, regions and disciplines – to ensure a genuine cross-section of talent and insights. The council’s aim is to grow the company’s diversity program globally, with local action in each of the regions in which we operate.

It involves the creation of smaller, regional groups to meet once a quarter as a ‘diversity team’ to share activities and develop new best practices as a grassroots program. The Global Women’s Council leaders initiate a local projects or initiatives every quarter as well as connect, communicate and participate with the other regional councils as a wider, global team.

Women@Ciena Communications and Research

Hosted on Ciena’s Intranet are resources for everyone to learn more about the aims of Women@Ciena and read news updates about gender diversity, recent successes and opportunities within the organization. Ciena also recently completed a Career Navigation Survey in partnership with YSC to gain a deep understanding of the drivers and barriers to success in Ciena for women (and men) which will provide relevant, practical, robust and systematic recommendations to address the successes, opportunities and risks to improve our gender balance.


Ciena Reviews

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Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
245 Ratings
  • Featured Review

    Helpful (6)

    "Ciena is an amazing company with even better people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Alpharetta, GA
    Current Employee - Systems Engineer in Alpharetta, GA
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than a year)


    Amazing people that are always willing to help, and flexible work environment. Competitive pay and benefits. Excellent amount of PTO and encouraged work life balance.


    Slow to change, tough to see career path for the long term. Technology for employees is not top notch for a technology company.

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Ciena Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Human Resources Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 2+ months. I interviewed at Ciena (New York, NY).


    Very professional and humane treatment from Ciena's collaborators, they send you the a clear information about the position and benefits and give constant feedback about the process. They transmit Ciena's values from the beggining and makes you desire to be part of the company.
    Something that I consider should improve is more transparent information about the salary which you won't know until the end of the process and you don't feel that you have the space to answer it.

    Interview Questions

    • Skill assessment interview
      Professional path
      Career ambitions  
      1 Answer
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Ciena Awards & Accolades

  • America's Most Honored Companies, All American Executive Team, 2016
  • Great Place to Work Certified, Fortune and Great Place to Work, 2016
  • CRN Partner Program Guide (5 Star Rating), CRN, 2015
  • Product and Project Award (Product of the Year), Environmental Leader, 2015
  • Fortune 500, Fortune, 2015
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