Working at Circles | Glassdoor

Circles Overview

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Waltham, MA
201 to 500 employees
Sodexo
2000
Company - Private
Staffing & Outsourcing
$25 to $50 million (USD) per year
Unknown
Circles Concierge, a key component of Sodexo’s Quality of Life service offerings, specializes in Concierge services tailored to solve for a variety of business needs such as employee productivity, customer loyalty, resident satisfaction and patient experience. Our ... Read more

Mission: At Circles it is our mission to gain the trust of our clients and members by improving their quality of life through Concierge services that offer exceptional service quality, high relevancy and competitive rates.

Circles Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Circles General Manager Wouter Broekema
Wouter Broekema
14 Ratings
  • Helpful (1)

    "A Company that Cares for it's Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Neptune, NJ
    Current Employee - Concierge in Neptune, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Circles full-time (Less than a year)

    Pros

    Great benefits package, especially for someone who is just starting out.
    Flexible Hours.
    Caring and Attentive employers.
    Personally rewarding.
    Team-based environment.
    Definite room for growth.
    Uniforms are provided, with an additional [reimbursed] budget for additional [approved] clothes.

    Cons

    Wage is not livable for someone living on their own.

    Advice to Management

    Increase hourly wage for new employees.
    Allow flexibility for uniforms (different shirt color options, besides white).
    Consult with employees before agreements are made with the 'client'.

See All 88 Reviews

Circles Interviews

Experience

Experience
64%
29%
5%

Getting an Interview

Getting an Interview
76%
11%
5%
5

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    On-site Concierge Professional Interview

    Anonymous Employee in Waltham, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Circles (Waltham, MA) in June 2015.

    Interview

    I met with 3 individuals separately. Rob (HR), Liz (On-Site Manager), and Wouter (General Manager) that day.They were all very professional and courteous. I could tell that they were all trying to make me feel as comfortable as possible, and that is greatly appreciated. Each conversation was relaxed and they all wanted to know about my customer service background. I thought I did well and I left the office feeling confident. Luckily for me, they called me later on that day and made me a great offer. Rob from HR was very pleasant on the phone and he kept insisting that he thought I was going to be a great fit. I felt the same way! I accepted the job offer!

    Interview Questions

    • To be honest, they all asked different types of questions. The only common question was in regards to my customer service background.   1 Answer
See All 19 Interviews

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