Working at CitiMortgage | Glassdoor

CitiMortgage Overview

Work Here? Start responding to reviews
O Fallon, MO
10000+ employees
1987
Subsidiary or Business Segment
Finance
$100 to $500 million (USD) per year
Unknown
Whether your potential home is in the city or the country, CitiMortgage wants to help you buy it. Or fix it up. The mortgage lending unit of Citigroup, CitiMortgage originates and services residential mortgages throughout the US. It manages most of its parent's ... Read more

CitiMortgage Reviews

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jane Fraser
59 Ratings
  • "Mortgage underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter in O'Fallon, MO
    Current Employee - Mortgage Underwriter in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CitiMortgage full-time (More than 5 years)

    Pros

    Well known company, great pay, benefits, bonus program, hours, able to work from home when needed. Enjoy working with some talented people.

    Cons

    Employees are treated like a number, lie directly to their employees, change benefits in the employee handbook 2 weeks before we are told Citi is selling mortgage servicing, if offered job with new company and don't accept then no severance pay, I could go on and on.

    Advice to Management

    Your employees have families and lives. Playing with their jobs really is not cool. Stop telling everyone "we know nothing", when you do. So we can look for another job if need be and not wait for YOU to decide to change our lives. We are not idiots so stop treating us that way.

See All 200 Reviews

CitiMortgage Photos

CitiMortgage photo of: Citimortgage
See All PhotosSee All

CitiMortgage Interviews

Experience

Experience
55%
32%
11%

Getting an Interview

Getting an Interview
55%
13%
11%
8
8
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Ops Manager - Imaging Interview

    Anonymous Interview Candidate in O'Fallon, MO
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at CitiMortgage (O'Fallon, MO) in October 2016.

    Interview

    Phone interview with hiring manager. Interview was very tough - cell phone crapped out then she had to call back on house phone. Due to rain storm Charter phone connection was very poor. Hard to hear the questions.

    Interview Questions

    • Star questions - plus position specific questions   1 Answer
See All 37 Interviews

CitiMortgage Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at CitiMortgage? Share Your Experiences

CitiMortgage
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or