Citizens Bank & Trust Overview

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  • www.gocitizens.bank
  • Kansas City, MO
  • 201 to 500 Employees
  • 1970
  • Company - Private
  • Investment Banking & Asset Management
  • $25 to $50 million (USD)

CompetitorsUNKNOWN

Citizens Bank & Trust Reviews

3.2
54%
Recommend to a Friend
77%
Approve of CEO
Roger Arwood
Roger Arwood
6 Ratings
5.0
Current Employee, more than 1 year

"Nice Place to Work"

Jan 6, 2020 - Senior Financial Services Representative
Recommends
Positive Outlook
Approves of CEO

Pros

I really enjoy the environment here for the most part. The company actually implements changes when they are brought to the right people. They listen to you like you're a person and not just a number

Cons

Needs work on the pay scale; The bank itself has some odd issues that drive customers crazy that other banks don't have (like closing accounts when they hit $0.00 automatically). There are times

Advice to Management

Give people a chance to move up within. Look for ways to match pay in the industry. Continue the awesome 401k match. Keep on keeping your employees in mind. Look to make some improvements on products
See All 15 Reviews

Diversity & Inclusion at Citizens Bank & Trust

4.0
(1 Review)

Citizens Bank & Trust Interviews

Experience
Neutral100%
Getting an Interview
Applied online100%
Difficulty
3.0
Average
HardAverageEasy

  1. Assistant Branch Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview
    Application

    I applied online. The process took 1 week. I interviewed at Citizens Bank & Trust in Dec 2011

    Interview

    Applied for job online. 2 weeks later I got a call from the recruiter. We scheduled a phone interveiw for the next day. I passed that then the branch manager called for a 1. 1 interview a few days later.
    Interview

    Tell me about a time you had to deal with a difficult customer and what was the outcome?

    Answer Question

See All 1 interviews

Citizens Bank & Trust Awards & Accolades

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Citizens Bank & Trust FAQ

(8 Questions)

All answers shown come directly from Citizens Bank & Trust Reviews and are not edited or altered.

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How are career development opportunities at Citizens Bank & Trust?

...There's not a lot of upward mobility and when stuff opens they don't always want to give their own people a shot....

January 6, 2020

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