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Citizens Overview

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Austin, TX
501 to 1000 employees
1969
Company - Public (CIA)
Insurance
$100 to $500 million (USD) per year
Unknown
Citizens aims to prepare its customers for two of life's certainties: living and dying. A holding company, Citizens provides ordinary life insurance in niche markets through its various operating subsidiaries. Through its CICA Life Insurance Company, it issues ... Read more

Citizens Reviews

2.6
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Harold E. Riley
7 Ratings
  • "Great company with strong values"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Austin, TX
    Former Employee - Claims Processor in Austin, TX
    Recommends
    Positive Outlook

    I worked at Citizens full-time (More than a year)

    Pros

    Experience learning various state and international laws regarding insurance benefits.
    Great for someone looking for administrative experience because you draft letters, set up/close claim files, input data into new claims software, and follow up with pending claims.
    The company is headed in a great direction as a whole in terms of communication, technology and re-branding the company culture.
    The break room is always filled with free coffee and teas and the vending machine snacks are inexpensive.
    There are several wellness events throughout the year in different parts of Austin which allows you to meet other employees in different departments.

    Cons

    The company is working on improving communication within departments and throughout the company.
    Not the safest part of town but they did hire a security guard that monitors the building and cars.

    Advice to Management

    Keep improving the lines of communication- I think you're doing a great job.

See All 22 Reviews

Citizens Photos

Citizens photo of: Stock-trading presentation
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Citizens Interviews

Experience

Experience
71%
28%
0%

Getting an Interview

Getting an Interview
33%
16%
16%
16
16

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Marketing Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    interviewing with HR and hiring manager. Intend to hire. Traditional interview. The HR interview is not very long, less than an hour. They will ask you why you want to work for this company. You need to dress more formal since it's a traditional company.

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Citizens Awards & Accolades

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