Working at Clarks | Glassdoor

Clarks Overview

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www.clarks.com
Street, England (UK)
501 to 1000 employees
1825
Company - Private
Retail
Unknown / Non-Applicable
Unknown
From contemporary looks inspired by the catwalk to shoes that put growing feet in safe hands, one name says it all: Clarks. The world number one in ‘Everyday Footwear’, we design, innovate, manufacture and sell more than 50 million pairs of shoes every year ... Read more

Clarks Reviews

3.2
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Clarks CEO Melissa Potter
Melissa Potter
70 Ratings
  • "Served as a good part-time job"

    Star Star Star Star Star
    Former Employee - Customer Service/Sales Representative in Raleigh, NC
    Former Employee - Customer Service/Sales Representative in Raleigh, NC

    I worked at Clarks part-time (Less than a year)

    Pros

    Managers were attentive. Hours were flexible. Earning commission was pretty nice as well.

    Cons

    Managers were sometimes too sales-driven but, other than that, there were not too many cons.

See All 385 Reviews

Clarks Interviews

Interview Experience

Interview Experience
68%
16%
14%

Getting an Interview

Getting an Interview
48%
41%
3%
2
1
0
0

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Key Holder Interview

    Anonymous Interview Candidate in Lynnwood, WA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Clarks (Lynnwood, WA) in January 2017.

    Interview

    I applied online, submitting a requested resume along with quiz like application. Two days later I received a phone call from the recruiter asking if I'd be interested in coming to the store for an interview. Ecstatic, I agreed and the available times I could interview were all in the evening. Going to the store, the man who called earlier was there and he greeted me, telling me he'd be with me shortly. He was almost scrambling about in the backroom, and I waited for about three minutes before he came out with some papers. We walked to a nearby Starbucks, sat down, and he began to interview me.

    The interview questions were mostly customer service based, with a few questions about how I dealt with good and bad management. The entire time we interviewed, he couldn't keep eye contact. He would look to left and right of me, people walking by, or his papers but rarely me. It was disconcerting because it didn't seem he cared about my answers. After answering his questions, he talked about himself for a long while. He was almost bragging while talking about himself, claiming he started in a "lowly position" such as I am right now, but he was now a high level employee. At the end of this, he asked me if I had any questions about the job. I asked him when the process time was. He told me it would be a week, and that he'd call me back in about a week, "I'm not the person who's NOT gonna call you back. I will definitely call you to tell you if you got the job or not." With that, we parted and I never received a call back from him

    Interview Questions

    • What would you consider pushy customer service?   Answer Question
    • Was there ever a time where you had bad management, and if so how'd you deal with it?   Answer Question
See All 110 Interviews

Clarks Awards & Accolades

  • Customer Service Initiative of the Year, Retail Week Awards, 2015
  • Retailer Customer Satisfaction (Best Footwear Retailer), Verdict, 2015
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