Working at Clarus Commerce | Glassdoor

Clarus Commerce Overview

Rocky Hill, CT
51 to 200 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
Clarus Commerce builds and maintains premium loyalty programs for retailers.

(Think Amazon Prime, but white labeled for other brands.)

We combine decades of human experience, repeatable best practices, a modern technology platform ... Read more

Mission: When creativity, strategy and data meet, great things happen.

Our goal is to provide our team with a collaborative, stimulating environment to foster that meeting. We deliver results for our clients – and we have some fun doing ... Read more

Company Updates

  • Working from home shouldn't be a privilege for a select few, but a right for all

    Why A Work From Home Policy Benefits Employees And Employers

    I've had the pleasure of being the Senior Director of Human Resources at Clarus Commerce for five years now, and one of the many things that I love about working here is the culture. Although culture has become a bit of a buzz word these days, at Clarus, we continually talk about it, look at it, and strive to find ways to improve it.

  • A true loyalty company isn't limited to four walls, but extends deep into its community.

    Clarus Cares: A Day Of Teaching (And Learning) At Mount Hemlocks MDA Week

    This August, the Clarus team spent a day working with kids at Camp Hemlocks, an accessible camp for youth and adults with 43 distinct types of physical, sensory, intellectual and developmental disabilities in Hebron, CT. Campers spend six nights participating in fun activities like campfires and friendship bracelets, but the benefits of this summer camp go way deeper than that.

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Clarus Commerce – Why Work For Us?

Our Mission at Clarus Commerce is to create great products that strengthen our client’s business, build brand loyalty, and foster long-term, profitable relationships by enhancing the lives of the people who use them.

Thanks to the rise of Internet commerce, today’s marketplace is essentially limitless: With the click of a mouse, you can literally shop the world over. Unfortunately, laying your hands on what you’ve bought isn’t always as quick, easy, or inexpensive as making the purchase is; too often, larger orders and longer transit distances mean higher shipping costs.

In 2001, Vin Villano, our founder, saw the e-commerce revolution unfolding and thought, “Shouldn’t someone ease the growing pain of shipping costs?” So he founded Clarus Marketing Group and bought a URL,, and thus was born an idea whose time had come.

Vin spent the next 10 years growing the product and the company. Norwest Venture Partners (NVP) took note of his success, saw the potential for even more, and, in January 2011, made an investment in the company to help fuel its continued growth. Shortly thereafter, Clarus Commerce moved to its current home office in Middletown, Connecticut. Vin Villano joined Clarus’s Board of Directors, and Tom Caporaso was named the new CEO, taking the day-to-day reins of the company.

Rather than simply build on what we already have, we’ve made a commitment to expand our subscription commerce, now and in the future. Among our recent innovations:

  • We’ve introduced a new travel product, Travel Plus, which offers consumers savings on their travel plans, relief from those pesky, all-too-common travel-related expenses, and more
  • We’ve created customized loyalty programs to help our clients build and retain a loyal audience base
  • We’re developing pre-paid shipping services tailored to individual e-commerce websites, which will allow our clients to provide free shipping to their customers while replicating the proven success of similar programs already in use at top e-commerce portals

We know that good ideas can come from anywhere and anyone, which is why we’ve recruited specialists from outside industries to help us anticipate new opportunities. We’ve hired top-notch talent in the fields of IT, customer service, client services, creative, and marketing optimization to expand our subscription commerce capabilities, develop state-of-the-art technologies, and provide our clients and consumers the savings, services, and mobility they expect and deserve.

Clarus marketing team member showing loyalty mock up diagram.Our product-building philosophy is simple: We create and deliver products according to the goals and timeframes of our clients:

  • Want to increase your revenues quickly? We can go live with one of our Clarus Direct brands within two weeks.
  • Hoping to establish long-term relationships with your customers through a loyalty-building customer solution? Clarus Loyalty can help you form an enduring, branded, customized bond with your audience.
  • Looking for a pre-paid shipping program to expand your customer base and build repeat business? Clarus Shipping will help keep your customers coming back again and again.

Whatever your needs and objectives may be, Clarus Commerce is here to help you every step of the way, and we’re committed to offering you the highest-quality products and services. We achieve that by building a high-performance team of people who know the industry and its possibilities better than anyone else does.


undefined, our turnkey ecommerce shopping solution, offers members instant free shipping at many of the country’s leading online retailers, plus cash-back deals at hundreds of top retail sites, price protection, and rebates on return shipping costs.


Travel Plus pays cash back on every travel booking as well as rebates on all those fees that travelers are forced to swallow these days — from baggage and Wi-Fi services to resort fees and more. With access to major booking engines, Travel Plus appeals to a wide consumer audience while optimizing our travel-related clients’ revenue streams.

DeliveryDeals offers U.K. consumers a unique combination of
desirable deals at High Street merchants and boutique retailers: consistent 10% cashback, delivery rebates, exclusive coupons and more.


Return Saver is an innovative new subscription service that provides consumers with free return shipping on their purchases, motivating them to shop more often and spend more. Members receive free shipping via FedEx Ground® on all their return shipments!


ShopSmarter, the newest owned-and-operated program from Clarus Commerce, offers consumers year-round savings at dozens of popular, big-box retailers as well as at hundreds of specialty and niche stores. Just by shopping through the program links, ShopSmarter members can earn consistent 10% cash back — automatically — on their purchases at over 1,000 retail sites. They also enjoy unlimited access to a continuously updated array of coupon promotions by participating retailers, including free shipping, percentage-off, and dollar-off deals and discounts.


Clarus Loyalty has been helping some of the biggest brands in the country create loyal, repeat customers. Our solutions target the interests and needs of our clients’ customers and deliver the benefits that keep them shopping and brand-engaged. We work closely with each client to identify the offers that will most appeal to that customer base, and we tailor a program that delivers on that promise and promotes the brand.

undefinedGiving Back. At Clarus Commerce, we believe that companies, like individuals, can and should be measured by the commitments and contributions they make to the communities around them.

That’s why we created Clarus Cares: To provide opportunities for our employees to lend a collective hand to people, causes, and organizations in the cities and towns around us.

Whether it’s providing our time and skills to help organize a walk in support of the Connecticut chapter of the National Multiple Sclerosis Society … gathering pledges and straining leg muscles in a stair climb to raise funds for the American Lung Association … or collecting and donating toiletries to The House of Bread, a housing charity in the Greater Hartford area … Clarus Cares is our way to give something back to the people and charities near and dear to us.

At Clarus, we pride ourselves on offering an employee-friendly, fun culture where hard work and collaboration are rewarded. From our free bagel Friday, quarterly outings (like Whirllyball)  to our casual dress code, we're proud of the fact that Clarus continues to be a place that people actually enjoy working!

Clarus Culture 2015 from Clarus Commerce on Vimeo.

We are very proud of the fact that Clarus has won Top Workplaces in CT 3 years in a row (2013, 2014 & 2015), which demonstrates how our employees feel about our very special culture.

Clarus Classrooms

Clarus Classroom is a monthly segment that allows leaders in each department to educate other Clarus employees on their day-to-day tasks. This year, our Clarus Classrooms have covered topics like Quality Assurance, IT Support, Interview Skills, Paid Placement and Product 101. Clarus employees always look forward to gathering and listening to what their colleagues have to say about the work they do. 

Clarus Commerce is proud to have been placed on the Hartford Courant's list of Top Workplaces since 2013. This past year, nearly 1,000 nominations were submitted, and only 61 companies made the list! We've also been placed on Entrepreneur's list of Top Company Cultures in 2017, and won the bronze 2017 Stevie Award for Sales and Customer Service! 

2017 Bronze Stevie Award - Sales & Customer Service

Top Workplaces 2016

Top Workplaces 2015

Top Workplaces 2014

Clarus Commerce Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Clarus Commerce CEO Tom Caporaso
Tom Caporaso
7 Ratings
  • "Great Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Clarus Commerce full-time (More than 3 years)


    excellent work atmosphere. Good pay and benefits


    nothing bad to say about Clarus.

See All 14 Reviews

Clarus Commerce Photos

Clarus Commerce photo of: 2016 Clarus Commerce Holiday Party
Clarus Commerce photo of: Clarus Office Holiday Party 2016!
Clarus Commerce photo of: Clarus Office Holiday Party 2016!
Clarus Commerce photo of: Clarus Office Holiday Party 2016!
Clarus Commerce photo of: Clarus Office Holiday Party 2016!
Clarus Commerce photo of: Clarus Office Holiday Party 2016!
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Clarus Commerce Interviews



Getting an Interview

Getting an Interview





    QA Automation Engineer Interview

    Anonymous Interview Candidate in Rocky Hill, CT
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Clarus Commerce (Rocky Hill, CT) in May 2017.


    Did two rounds with Clarus at rocky hill,ct.HR round was general.Next Technical with QA Lead and Director was bizarre.No specific questions based on job description and technical competency were asked.

    Interview Questions

    • Do you like contracting, it appears you contract a lot? (All my work was full time with big companies..still this question was bizarre)   Answer Question
See All 4 Interviews

Clarus Commerce Awards & Accolades

  • Entrepreneur Top Company Culture Award, Entrepreneur, 2017
  • Bronze Stevie Award, The Stevie Awards for Sales and Customer Service, 2017
  • Top Workplaces, Hartford Courant/Fox CT, 2016
  • Top Workplaces, Hartford Courant/Fox CT, 2015
  • American Inhouse Design Award, GDUSA: American Inhouse Design Awards, 2015
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