Working at Clarus Commerce | Glassdoor

Clarus Commerce Overview

Rocky Hill, CT
51 to 200 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
As a business, we help retailers build, manage, and optimize premium loyalty programs that are so valuable, their customers are happy to pay for them.

We also own and operate Clarus Direct, which focuses on enriching our own direct-to-consumer programs ... Read more

Mission: To enrich our team by providing them with all the right resources and a high-energy work environment that makes it possible to drive impactful results in every role – all while having fun doing it!

Company Updates

  • Have you heard about WomenHack? WomenHack brings talented women together with companies by holding networking events that build community in the tech space. Check out this footage from the first-ever Hartford, CT WomenHack event held at our office!

  • Advance your tech career with a company named a Top CT Workplace 7 years in a row. Check out our current IT openings, including Head of Engineering, Full Stack Software Developer, and more.

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Clarus Commerce – Why Work With Us?

Make an impact at Clarus Commerce

Working at Clarus means making an impact every day.

Whether you’re an intern or a VP, you have a voice at Clarus.

That’s why each employee has a one-on-one meeting with our CEO every year. It’s why we hold new hire lunches and have team members present at company meetings.

Everyone is encouraged to speak up and everyone’s ideas are valued.

After all, people aren’t excited to come to work for foosball and ping pong. We have those, but the real reason people feel good about their work is when they know it makes an impact.

Whether it’s the work we do for our customers, our teammates, or for the community, we all feel a sense of purpose when we walk through the doors every day.

Be your best at Clarus Commerce

“We cannot become what we want to be by remaining what we are.” – Max De Pree

At Clarus, this is a philosophy we live and breathe.

Need to learn a new job skill or stay up to date on the latest and greatest trends in your area of expertise? We provide training and conference budgets for that.

Need a more experienced team member to bounce ideas off and get advice from?

Our mentorship program is very popular.

Feel like you’re ready to teach your fellow employees about your area of the business?

Clarus Classrooms and lunch & learns are regularly held to spread the knowledge around.

We also offer fitness challenges, wellness initiatives and a complimentary onsite gym membership to every employee.

We challenge each other to be the best possible versions of ourselves and offer the support needed to achieve your maximum potential.

Corporate social responsibility at Clarus Commerce.

We believe that companies, like individuals, can and should be measured by the commitments and contributions they make to the communities around them.

That’s why we created Clarus Cares.

It provides opportunities for our employees to lend a collective hand to help people, causes, and organizations in the cities and towns around us.

Whether it’s lending a helping hand at the Connecticut Food Bank, building houses with Habitat for Humanity, or collecting pet food and supplies for the CT Humane Society, Clarus Cares is about doing our part to give back to the community. 

A team approach at Clarus Commerce.

Treat People Well.Encourage Collaboration. Aim for Greatness. Make a Difference.

Chances are you’ve worked at a company where your schedule was tough.

Maybe it was hard to duck out for a dentist's appointment. Or maybe your boss got mad if you needed to stay home with your child that had a stomach bug.

You won’t experience that at Clarus.

Although we work in a fast-paced environment, we’re extremely flexible and understanding. Life happens and we get that.

That’s why we’re flexible with schedules, have a work from home policy, and Summer Fridays. Even if it’s just scooting out to make to the little league game, it’s never a problem. We’re focused more on the work getting done, not necessarily when.

And we do like to have fun. Company outings like baseball games and trivia are great opportunities to unwind and connect with others in the company.

It all comes down to one thing that allows us to offer our employees a great culture: Trust.

We trust that we can all have fun together, but still deliver for our clients. Everyone is given ownership of their jobs and accountability to get those jobs done.

At Clarus, trust is one of the key pillars of our company culture.

At Clarus, our focus always has been and always will be on our team members.

Their growth and their work/life balance are always top of mind.

The minute you step through the door, you’ll be joining a company that values everyone’s opinion, rewards exemplary work, and loves to have fun.

Check out our culture video above and then check out our current job openings here.

Clarus Commerce Reviews

  • Featured Review

    "My Review"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Analyst in Rocky Hill, CT
    Current Employee - Tech Support Analyst in Rocky Hill, CT
    Positive Outlook
    Approves of CEO

    I have been working at Clarus Commerce full-time (Less than a year)


    The organizational culture at Clarus Commerce is unique. I cannot compare it to anywhere else I have worked. It's like one big family where everyone knew one another and correlate to get job done. The communication style, office set up and the way management and fellow employees treat one another is just amazing. Even in this crazy times where working from home is the only option, the #TEAM still does everything possible to put the well-being of workers at the top.


    Everyone is allowed to dress down and be casual and comfortable as much as they want. And you cannot tell the difference between the CEO and the Janitor if you are not told, because everyone is treated same with equal love and respect.

    Advice to Management

    Keep on doing that you are doing, by putting well-being of employees first. As we smile, we will also make sure Clarus Commerce partners and customers smile also.

See All 22 Reviews

Clarus Commerce Photos

Clarus Commerce photo of: 2016 Clarus Commerce Holiday Party
Clarus Commerce photo of: Trivia Time!
Clarus Commerce photo of: Trivia Time!
Clarus Commerce photo of: Trivia Time!
Clarus Commerce photo of: Clarus Cares with Habitat for Humanity in Hartford!
Clarus Commerce photo of: Clarus Cares with Habitat for Humanity in Hartford!
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Clarus Commerce Interviews



Getting an Interview

Getting an Interview





    Assistant CRM Operations Manager Interview

    Anonymous Interview Candidate in Rocky Hill, CT
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5 weeks. I interviewed at Clarus Commerce (Rocky Hill, CT) in November 2018.


    Applied online via one of the employment portals.
    Received an initial email invitation with several date options to choose from.
    The HR person responded that the chosen date was not good for her as she had gotten double-booked for that time slot. She had the wrong date, and the time-frame I had chosen worked after all.
    During the conversation we discussed all the usual topics such as what was I looking for, what could I bring to the company, those type of questions. Being an upbeat person, I kept the conversation rolling.
    After the interview, she wrote back asking for my desired salary range, something she neglected to ask during the phone interview.
    A week later, I was contacted again for a second phone interview the following week with the hiring manager.
    That interview went extremely well. She explained what they were looking for, and this met up with what I was looking for career-wise.
    A few days later I received another email from the HR person regarding making it to the next round: an in-person interview. She sent me the date and time for the following Tuesday, which worked for me, and I accepted.
    She followed up with yet another email that the hiring manager would not be available at that date and time, and she would be in touch.
    Another email comes in and she wants to set up a phone interview for the following week.
    At this point, I'm shaking my head and wondering what is going on there.
    The next email is her asking me to come in for an in-person interview the first week in November, which I agree to.
    I'm sent a list of the folks whom I'll be interviewing with, and she also attached paperwork for me to print out, fill out and bring with me.
    Arriving for the interview a few minutes early, it gave me the opportunity to check in at the reception desk, sit and compose myself and observe the office environment.
    After 45 minutes of waiting, just as I was preparing to leave, the hiring manager came out to get me. Apparently, the receptionist neglected to contact HR person and left me sitting there.
    There was a series of four interviews. The first, the hiring manager, was extremely nice and professional and we discussed my career goals and the details of the position. (Oh, and the position title had been changed from Assistant CRM Operations Manager to Assistant Email Marketing Operations Manager. I'm qualified for either position.) The other three interviews went well, but the whole experience left me hesitant about this company.
    Two weeks later, I heard back that they were moving forward with another candidate.
    As of today, that position is still available.

    Interview Questions

    • What gets you out of bed in the morning?   1 Answer
See All 9 Interviews

Clarus Commerce Awards & Accolades

  • Top Workplaces, Hartford Courant, 2019
  • Boston's Best and Brightest Companies to Work For, The Best and Brightest, 2019
  • Top Workplaces, Hartford Courant, 2018
  • Top Workplaces, Hartford Courant, 2017
  • Entrepreneur Top Company Culture Award, Entrepreneur, 2017
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Clarus Commerce? Share Your Experiences

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