We’re CoStar Group. For 30 years we’ve made it a priority to help our employees achieve their best. From accounting and research, to marketing and product development, we know our success is reflected in in the success of the people that make CoStar tick. We are constantly reinventing the way commercial real estate professionals access and use data and want you to play a part in our continued innovation and growth. As you consider your career options, please keep us on your short list. You’ll find we have a great story to tell, and we’re eager to hear yours.
Since 1987, CoStar has specialized in conducting intensive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. Our suite of digital services enables our clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availabilities.
We are actively recruiting entry level and seasoned professionals across all of our offices, including locations in Richmond, Atlanta, Boston and our headquarters in Washington, DC. Join us!
At CoStar we believe in working hard and playing hard. Our culture attracts and encourages the best and brightest in a broad range of disciplines. While we take our work seriously, we make plenty of time for fun. We support our employees’ professional and academic growth with internal training, tuition reimbursement and our inter-office exchange program. We also kick back with happy hours, rooting for local sports teams and events on the deck at our headquarters.
Working at CoStar is about more than having a job – it’s about having a career. CoStar employees regularly enjoy long tenures here, advancing to more senior positions within specific departments or taking advantage of opportunities to sample roles in widely different areas of the company. Additionally, about 5% of our current employees are rehires; CoStar alumni who have returned after leaving the company for a period of time.
Over the last 20+ years, we’ve made sure to build a team and a culture that people want to be a part of. By creating an engaging, dynamic, and healthy environment to work in, we’ve built a team that wants to work together to achieve their goals and the goals of our company.
When good people come together, great things happen. We’ve always worked to provide our employees social outlets and opportunities to help the community, building a team spirit that stretches far beyond real estate.
At CoStar we strive to provide our people with happy careers, and it starts with the right combination of great benefits and an even greater atmosphere. Working for CoStar means being rewarded with a variety of health and lifestyle benefits designed to give you the resources to build a stronger, healthier future.
CoStar Benefits (most benefits are subsidized or paid for by the company):
We strive to create a healthy and fun environment packed with enough amenities and extras to keep you working strong. We believe in the health and vitality of our employees and will support you in the following ways:
Richmond, Virgnia Research Headquarters
Discover opportunities that power million dollar decisions every day. We’re looking for smart and talented people to join our research operations team in Richmond, Virginia. Our new Richmond research headquarters office offers you a chance to make your mark while enjoying compensation and benefits reflective of the value that our research and software development teams deliver to our clients. Explore Richmond opportunities.
We are the No. 1 provider of information and marketing services to commercial real estate professionals in the United States and the United Kingdom and our suite of services offers the most up-to-date and comprehensive database of commercial real estate information throughout the U.S. and abroad.
Clients depend on us for the most accurate commercial real estate information available, and in turn, we depend on our teams to deliver. Our experienced research group is the largest in the industry, divided into two groups: field researchers and research associates.
Our field researchers are out on the streets verifying, photographing, measuring and monitoring available space, deliveries, new construction, dispositions, tenant changes and all other applicable property activities.
Our team of associates manages our databases as well as interview brokers, owners, property managers and others who are instrumental in making commercial property deals. Our specialist’s track conditions and monitor market health like cap rate, absorption, vacancies and rental rates.
Our sales team thrives by providing information and marketing support to solve solutions for our clients while increasing sales. CoStar’s sales division is responsible for growing revenue through the sales of our marketing and informational products to subscribers and non-subscribers within a specific geographic territory and by managing an existing book of business. Each Account Executive is provided with the in-depth training, tools and support they need to help them grow the business.
Our technology group runs the systems that make us the leader in the industry. We are responsible for one of the most comprehensive and accurate databases of commercial properties in the U.S. and U.K. This provides us with unmatched clarity and insight into the market as our advanced systems are constantly updated, changing and adapting to industry needs.
We are continually developing and releasing enhancements to our products to ensure our clients have the best possible experience. CoStar’s technology group is always innovating to develop the next application.
Each employee’s career is an individual adventure. What’s so fantastic about a CoStar career is that you can set your own pace for personal advancement thanks to our promote-from-within philosophy.
If you’re interested in a Research position, your career starts on the Portfolio or Field Research path. Each of these paths offer growth within itself and to other paths (see links). Or you may explore opportunities in:
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No matter what your aspirations, CoStar knows smart career development recognizes not all individuals want to be people managers. Success here comes in many different forms, whether you seek enrichment in your present assignment or at a managerial level. If you have a proven customer service attitude, self motivation and the ability to think on your feet, your future is bright at CoStar.
I have been working at CoStar Group full-time (More than a year)
Very competitive pay, good benefits, nice office, seems to be a lot of mobility. Most people are fairly friendly and competent. The work isn't actually bad in and of itself, and the days go by quickly.
I'll agree with many other reviewers that metrics issue has hit a serious head. The ports are cyclical - some days are going to generate less calls than others, especially in higher level portfolios with fewer contacts. The idea of a static daily target rather than a monthly average is creating issues. An enormous amount of work is being put into spreadsheets and excel documents that revolve around how to generate make-work to meeting aggressively unrealistic call and update goals.
We are actively being told to look for excuses to call contacts -people we've literally spoke to days ago - in order to generate measurable metrics for the sake of reaching target goals. This is an unsustainable model that severely damages the value of CoStar's brand and its relationships to our clients. Jamming branding down people's throats and "calling them till they finally answer" (the common wisdom of the floor) isn't a good way to insure that we keep getting good data from these people.
We routinely ignore "do not call requests" for the sake of trying to reconfirm data that we shouldn't have entered in the first place. If a brokerage tells us over and over again that they don't want to work with us, the correct answer is to pull their listings and let them twist in the wind - why are we wasting the effort to try to work with them when we have so many great contacts willing to go the extra mile to provide us with good data?
I cannot emphasize how often I am told to put aside putting in new listings and data, which is the whole goal of this enterprise, because it'll take time and I need to keep calling. Let that sink in. We sell data. That's our thing. Why is data less valuable to researchers (and management for that matter) than calls?
Get over the idea that admins can't provide good data - tons of brokerages I work with have hypercompetent support staff and in-house researchers we should be building relationships with. Why am I calling a reluctant broker while he's on a showing in the field when I could call the in house-research staff who has immediate access to all the information I need?
If the overwhelming reaction of your client base is "You call too much" the correct response isn't to laugh it off and keep charging blindly ahead. Why is a twenty minute call with a client, where you help them learn how to use the product and build a relationship, judged the EXACT same way as a call to a contact you know will hang up but needs to be reached for the sake of hitting a metric?
I enjoy the work I do, and I'm proud of the results I've gotten with some of my better clients. But CoStar needs to take a step back and decide if it wants to continue down this bizarre path of metrics over results.
Advice to Management
It's clear that these decisions are coming from much higher up on the food chain than I am. I've worked corporate long enough to know that it'll take a major client leaving or a total disaster of some kind to shift the balance back in favor of a less call-obsessed approach. I'm hopeful that we don't keep driving down this road, because it's bad for morale and for our mission. I'm not asking for a pay raise, long breaks, or the freedom to do whatever I want on my shift - a job is a job, and it's not necessarily always fun. But just let us DO our jobs, instead of focusing so much on HOW we do it. A lot of us aren't lazy, feckless parasites who'll circle phone directories and leaving hour long voice messages to hit targets as soon as they're lowered to reasonable levels. We just want to work with our clients and build good relationships to ensure a good data flow.
To the HR person who reads and responds to this, I hope that you're able to take some measure of what I've said and give it to someone who matters. You have a tough job too, and I can't imagine it's fun to read so much negativity all the time. I hope that my attempt at an objective, reasoned assessment is more useful to you than howling at the moon and cursing CoStar's name.
I applied online. The process took 1+ week. I interviewed at CoStar Group (Washington, DC).
I applied on the costar on my own. I received an email a few days later requesting I set up at phone interview time with the HR manager. She called me that same week and we discussed the benefits of the job and other details about how an in person interview would go, should I be selected to do one. After the phone interview she said based on our conversation she would like to set me up with an in person interview.
I took the redline to the D.C. Office which was really beautiful on the inside. Everyone I came in contact with was positive and welcoming. I sat down with the Hr manager who was really nice and went over how the 2 hour interview was going to go.
Next, I shadowed this really sweet girl and we discussed how she works everyday I got to do a mock phone call which was fun. After sitting with her for a while I met with three managers.
The first manager asked basic questions about my background and history and was a little more serious than the other two. I was asked really straight forward questions. I then me with the other two managers who were SUPER down to earth and kind. We had a very enjoyable interview. I was offered coffee or water on multiple occasions.
Although the interview ended up being almost 3 hours, it was enjoyable and informative. I left with high spirits and feeling positive about possibly working there in the future