Working at Coach | Glassdoor

Coach Overview

New York, NY
10000+ employees
Company - Public (TPR)
Other Retail Stores
$2 to $5 billion (USD) per year
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for ... Read more

Glassdoor Awards

Best Places to Work: 2012 (#37)

Company Updates

  • As part of the Tapestry family, we are happy to share two notable achievements. We celebrate Tapestry being named to the 2020 Forbes “Best Employer for Diversity” list for the third year in a row in addition to being named as a “Best Place to Work for LGBTQ Equality” for the sixth consecutive year, having achieved a score of 100% on the Human Rights Campaign Foundation’s 2020 Corporate Equality Index (CEI). Inclusion is at the heart of who we are and what we do, so we couldn’t be more proud to receive this recognition! #BetterTogether #LifeAtCoach

  • Style from the feet up. Our new sneaker collection, #CoachCitySole, is here! Hear from our CEO Josh Schulman and Creative Director Stuart Vevers as they discuss the launch in this Footwear News feature: Check out the collection here: #lifeatcoach

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Coach Video

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Coach – Why Work With Us?

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. Coach brings together strong, collaborative people in a culture of mutual respect, support and passion for the brand and product. Coach offers excellent career growth opportunities, competitive salaries and great benefits within a dynamic work environment. At Coach you will be surrounded by some of the best and brightest people in the industry.

Click here to explore Coach Careers!

Coach was founded in 1941 as a family-run workshop.  Inspired by a baseball glove, its distinctive markings and how supple the leather became with use, the founder created Coach’s first bag.

In a Manhattan loft, six artisans handcrafted a collection of high-quality leather goods using skills handed down from generation to generation. Discerning consumers soon began to seek out the quality and unique nature of Coach craftsmanship.

Our business is founded on the concept of a single consumer, a single product, and a single sale or transaction.

Over the last decade, we have built Coach into a leading international accessories company with a loyal and highly engaged consumer franchise.

With over 950+ directly-operated Coach Stores located in 21 countries, Coach has established itself as a leading global lifestyle brand. These stores showcase what makes Coach unique—a dedication to craftsmanship, design, materials and heritage—and express the warmth and authenticity of the modern Coach brand.

In 2016 Tapestry moved Coach to its new global headquarters at 10 Hudson Yards- a 52 story LEED Gold designed tower. This state-of-the-art building is an urban campus with a 15 story atrium connecting the floors.  It is adjacent to the High Line – an elevated urban park redesigned from a former freight railway line – the section boarding our building will become the focal point for cultural events.


Coach has corporate offices located around the world: Shanghai, Tokyo, London, Hong Kong, Singapore, Jacksonville, Seoul, Taipei, Dongguan, Kuala Lumpur, and Ho Chi Minh City.  Wherever you are, come join us.

In 2019, the Coach Foundation furthered its philanthropic efforts with the launch of Dream It Real, a new initiative that supports the dreams of the next generation and provides them with the necessary skills and resources to achieve their goals. Dream It Real partners with The Future Project to offer mentorship opportunities to high school students across the country.

#DreamItReal is our promise to support the next generation as they envision and create the future they know is possible.

Coach Reviews

  • Helpful (1)

    "Great company to work for."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager
    Current Employee - Associate Manager
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time (Less than a year)


    Great benefits and the pay is decent. If you work hard, you can rise to the top. But you have to prove it in numbers/kpi’s. You must also take initiative.


    Some of the protocols can be redundant but fool proof. Sometimes too much paperwork.

    Advice to Management

    None. Thus far everyone is supportive.

See All 1,805 Reviews

Coach Photos

Coach photo of: Hudson Yards shop
Coach workplace photo
Coach workplace photo
Coach photo of: Tapestry HQ
Coach workplace photo
Coach workplace photo
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Coach Interviews



Getting an Interview

Getting an Interview





    Merchandiser Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    The process took 2 weeks. I interviewed at Coach.


    It consisted of one phone call followed by a zoom call with two managers within the department. The phone call went seamlessly and I was told towards the end of it I was moving to the next round and was asked about my availability. Despite, providing an entire week time frame, I was told my interview would be the next day which I was not available for. After this, was interview was rescheduled 3-4 times. I had read the Glassdoor reviews prior and was prepared for my experience as someone had the same exact situation. I had 2 30 minute video sessions with two managers within the department. The first manager did not share her video, so I spoke to a black screen the entire time which I found quite impersonal. This session consisted of the manager asking me 2-3 questions in regards to my resume that lasted no more than 10 minutes and then was opened up for questions. I was completely thrown off as usually companies like to know a lot more about their candidates. My second session went better and the manager was nice however I was so thrown off by the first session and knew I was not being considered I was quite disappointed. I was never told of any further steps and was thanked for my time, and never heard back since. The previous reviewer mentioned feeling that they were treated similarly due to their ethnicity and I can't help but feel the same way given I had a referral as well. I assumed they had made their decision a week ago and just interviewed me out of courtesy.

    Interview Questions

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Coach Awards & Accolades

  • Best Places to Work for LGBTQ Equality, Human Rights Campaign, 2018
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign, 2017
  • Best Places to Work for LGBTQ Equality, Human Rights Campaign, 2016
  • The Best Employers for Diversity, Forbes, 2018
  • Best Places to Work for LGBT Equality(Retail and Consumer Products), Human Rights Campaign, 2015
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Coach? Share Your Experiences

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