Working at Cold Stone Creamery | Glassdoor

Cold Stone Creamery Overview

Work Here? Get a Free Employer Account
Scottsdale, AZ
51 to 200 employees
Unknown
Subsidiary or Business Segment
Restaurants, Bars & Food Services
$5 to $10 million (USD) per year
Unknown
This chain of ice cream shops is known for using mineral assets. Cold Stone Creamery is a leading franchisor of premium ice cream parlors with a chain of more than 1,500 locations in about 15 countries. The parlors offer a menu of premium ice cream treats, but patrons can create ... Read more

Cold Stone Creamery Reviews

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Cold Stone Creamery President Dan Beem
Dan Beem
137 Ratings
  • "Above average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Leader, Key Holder in Wilmington, MA
    Current Employee - Crew Leader, Key Holder in Wilmington, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cold Stone Creamery part-time (More than a year)

    Pros

    -1 free ice cream a shift
    -awesome discounts
    -tips if you're a good server
    -decent uniform
    -adjustable schedule, good for college and high school kids

    Cons

    -bad management
    -unorganized management
    -always low on supplies
    -employees have to go to the grocery store regularly to get food

    Advice to Management

    Hire people within the company to move up, not outsiders. Franchise owners need to be more involved

See All 691 Reviews

Cold Stone Creamery Photos

Cold Stone Creamery photo of: Outside of Building At Harbor
Cold Stone Creamery photo of: The lobby
Cold Stone Creamery photo of: The front of the store
Cold Stone Creamery photo of: The inside
Cold Stone Creamery photo of: Busy day at Cold Stone
Cold Stone Creamery photo of: street view of the store
See All PhotosSee All

Cold Stone Creamery Interviews

Experience

Experience
64%
21%
13%

Getting an Interview

Getting an Interview
68%
20%
9%
1
0

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Crew Member Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    was contacted first to set up a time to meet. i went in to meet with the manager at store location. did not ask questions. casual. was told about the requirements of the position and started about a week later. it was quite easy.

    Interview Questions

See All 241 Interviews

Cold Stone Creamery Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Cold Stone Creamery? Share Your Experiences

Cold Stone Creamery
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or