Working at Collette | Glassdoor

Collette Overview

Pawtucket, RI
501 to 1000 employees
1918
Company - Private
Travel Agencies
$100 to $500 million (USD) per year
As the longest-running tour operator in North America, Collette has provided guided travel for over 100 years. With trips to all seven continents, guests fulfill their deepest travel aspirations in a variety of ways. Our guests are all unique so we offer diversified travel ... Read more

Mission: Our mission is to enhance life's journey by creating extraordinary travel experiences.

Company Updates

  • This summer, we were thrilled to welcome over 30 interns who joined the Collette team, working across all departments within the organization. This year's students came to us from top colleges and universities - near and far, and added tremendous value as they learned more about the travel industry. A huge thank you to all our interns! #WeAreCollette

  • Check out this video of Sonia, a remote member of the Client Care Center, as she shares what she loves about being a part of the Collette team. #wearecollette http://glassdoor.com/slink.htm?key=vQIU1

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Collette – Why Work For Us?



There’s something “different” about working at Collette – some say it’s in knowing that we are enhancing the lives of others through travel; some say it’s our longevity; and others say it’s the sense of social responsibility we feel in caring for the people in the world around us.  Above all else, we all agree that our team of hard-working, dedicated, welcoming employees is what sets us apart. Our community of employees respects, supports, inspires, and celebrates one another; we are empowered to think differently, to embrace learning, and to be willing to continuously change and grow. Collette fosters an environment that cares more for its employees in mind, body and spirit, promotes more innovative thinking, and encourages a spirit of collaboration to deliver more extraordinary experiences for our guests now and along the journey ahead.  Be a life enhancer. Be more. Be part of something different.

Right now somewhere in the world, a traveler is living a childhood dream or crossing an item off a bucket list in an unbelievable setting.  Each of our talented team members owns a part of this journey, opening up the world to tens of thousands of people. At Collette, we believe that travel is part of a life well-lived, enhancing lives in unexpected ways, and we take incredible pride in the work that we do.    

As we share the world with our guests, we believe in celebrating big and small wins and having fun along the way. Across the organization, team members are quick to recognize one another for a job well done, they are building trusting relationships to become more collaborative, and they are learning to think outside the box to develop innovative approaches to doing business. Employees are encouraged to learn as much as they can, challenge themselves, get involved and be part of our community.  

We often hear that “It just feels different” to work here. We love what we do, we are passionate about enhancing the lives of others and we believe that each member of the team is a piece of the puzzle in delivering extraordinary travel experiences.

As a leader in the tour industry, Collette prides itself on doing what’s right, ethical and honest. We credit our longevity to our commitment to operating with integrity. In our business, we are concerned with the safety of our guests, and the safety of our employees is also always top of mind. We believe we have a shared responsibility to be vigilant and accountable to protect one another. We care more and do more for our partners and travelers, ensuring no detail is overlooked and no experience is missed.  

Just as we create immersive, once-in-a-lifetime experiences for our guests, we are committed to providing our employees with a work environment that feels different – one where employees are cared for in mind, body, and spirit, supported and empowered to explore their own journeys. We take an integrated approach to wellness, supporting all areas of our employees' lives. The entire Collette team is encouraged to become better healthcare consumers, to make smarter financial decisions, and to take action every day to be well. 

We value lifelong learning and continuous development. So, while we provide the tools and resources, employees are accountable to actively engage in their own development. Through our comprehensive onboarding experiences, robust development portal, open-door policy, and performance management practices we support the achievement of individual goals and professional growth.

Collette employees stretching after a class

Just as we are focused on enhancing our travelers’ lives, we are committed to improving the lives of those around us. From the communities in which we work to the distant destinations where we travel, our leaders and employees feel a shared sense of responsibility to care for others and to make the world we travel a better place.  Locally, through paid time each month, employees are empowered to improve the communities around us through grant programs and volunteer opportunities. Through our robust global volunteer programs, employees work together to eradicate hunger and malnutrition, to provide homes to those in need, and to level the playing field for all children. Our goal is to give back to the world that has given us so much. 

Collette Cares team of volunteers

Collette has been providing guided travel for 100 years. As we head into 2018, our centennial year, it's a time for us to not only celebrate our history, but to get excited for the future! Learn more about Collette's history by visiting www.Collette100.com.

Collette Reviews

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Collette President Daniel Sullivan Jr
Daniel Sullivan Jr
54 Ratings
  • Featured Review

    "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pawtucket, RI
    Current Employee - Anonymous Employee in Pawtucket, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collette full-time (More than 5 years)

    Pros

    Collette's culture is the best I've ever experienced! Everyone is friendly, willing to go the extra mile, and is really invested in its employees. It's difficult to feel included among 600 employees, but Collette really works to get to know each employee as a person rather than a number. I feel encouraged on most days. The benefits are outstanding-- when it comes to the total package (pay, health benefits, and time off) they take care of employees.

    Cons

    Like most businesses, company direction can change as a result of the numbers, which means being nimble and needing to adapt quickly.

See All 103 Reviews

Collette Photos

Collette photo of: Collette's on-site wellness center
Collette photo of: Learning Summit 2016
Collette photo of: Collaboration in action!
Collette photo of: Collette Cares Community Garden work in the on-site greenhouse
Collette photo of: Enjoying events in the Collette park
Collette photo of: As part of our million meals campaign, Collette employees join together to pack nutritional meals for those in need
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Collette Interviews

Experience

Experience
38%
12%
50%

Getting an Interview

Getting an Interview
80%
8%
4%
4
4

Difficulty

2.8
Average

Difficulty

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Average
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  1. Featured Interview

     

    Digital Marketing Specialist Interview

    Anonymous Employee in Pawtucket, RI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Collette (Pawtucket, RI) in January 2016.

    Interview

    They had a great interview process where I met with many members of the HR and Marketing teams. The mission and vision of Collette, as well as the scope of the role, was well defined.

    Interview Questions

    • Where do you see the digital marketing landscape going? (Specific to Social Media in the travel landscape)   1 Answer
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Collette Awards & Accolades

  • Best Places to Work in Rhode Island (Large), Providence Business News, 2018
  • Healthiest Employers of Rhode Island, Providence Business News, 2018
  • Healthiest Employers of Rhode Island, Providence Business News, 2017
  • Wellbeing Award, The North American Employee Engagement Awards, 2017
  • Best Places to Work in Rhode Island (Large), Providence Business News, 2017
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