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ComEd Overview

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Chicago, IL
5001 to 10000 employees
Subsidiary or Business Segment
Oil, Gas, Energy & Utilities
$2 to $5 billion (USD) per year
MidAmerican Energy, Constellation NewEnergy
Commonwealth Edison (ComEd) faces the not-so-common task of powering up Chicago. ComEd, a subsidiary of utility holding company Exelon, distributes electricity to 3.8 million homes and businesses in Chicago and surrounding areas of Northern Illinois, representing 70% of ... Read more

ComEd Reviews

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Anne Pramaggiore
28 Ratings
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    Former Employee - Temporary Customer Service Representative in Oak Brook, IL
    Former Employee - Temporary Customer Service Representative in Oak Brook, IL
    Approves of CEO

    I worked at ComEd part-time (Less than a year)


    Great and helpful attitude of staff, management and co-workers. No weekends as a temp, and medical benefits were offered. Although part time, you usually work 40 hours for months at a time. It is a long term temp assignment typically. Pretty straight forward training and expectations, although it is a nice amount of information to learn about the company and processes, you shouldn't feel in the dark about what is expected of you. Last to be called for storm duty (16 hour emergency shifts). Amazing starting pay and goes up annually. Appears to be great options for growth in the company.


    Inbound call center opened 24 hours, so may get an undesirable shift and weekends if selected permanently. Mandatory overtime for permanent CSRs. Temps don't know when they will be turned over to permanent, if at all. This past season, no one was chosen due to budget reasons. Can be stressful taking 100 plus calls a day about utility outages, bill payments, and payment plans as customers aren't always friendly, but for those with the right back ground this is truly is the holy grail of CSR jobs.

    Advice to Management

    It would be great if you could let the reps who you have selected to return, know more specific time periods on when they are going to get called back or placed in a training class.

See All 78 Reviews

ComEd Interviews

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Interview Experience

Getting an Interview

Getting an Interview

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Interview Difficulty




    Senior Project Manager Interview

    Anonymous Interview Candidate in Oak Brook, IL
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at ComEd (Oak Brook, IL) in June 2016.


    Traditional Situation-Based Interview. Situation, Task, Action, Result.... Until the last interviewer I met with. He deviated from the standard process which is typically not allowed within larger organizations because it risks introducing partiality which could create other issues requiring HR involvement.

    I may actually consider sending an email to Exelon's general HR department to provide them with a synopsis of my experience including the final interviewer's name. This is a learning/training opportunity which could be used to protect the organization.

    Interview Questions

    • Provide a situation when you introduced an initiative that was outside the scope of your day-to-day deliverables.   1 Answer
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