Working at ComPsych | Glassdoor

ComPsych Overview

Chicago, IL
501 to 1000 employees
1984
Company - Private
Business Services
$500 million to $1 billion (USD) per year
ComPsych® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its ... Read more

Mission: ComPsych "Build-to-Suit" solutions, under our GuidanceResources brand, seamlessly integrate information, resources, tools and expert advice that help employees navigate life's issues and organizations to achieve their

ComPsych – Why Work For Us?


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Because of our industry leadership, we continue attracting new customers around the world. Since our founding in 1984, ComPsych has enjoyed consistent growth year after year, and has a proven track record of financial success. For employees who demonstrate exemplary performance, the rewards can be outstanding.

ComPsych attracts the best and the brightest talent because of our high-performance, entrepreneurial culture. We are known for embracing creative thinking and innovative approaches. Our employees thrive on new challenges and inspire each other to reach individual and company goals. If this sounds like you, ComPsych wants to learn more about your unique capabilities.

To view open positions, visit our careers page at: http://www.compsych.com/careers 


Since our inception in 1984, it has been our exceptional people that differentiate us from our competitors.

Our responsiveness, dedication and commitment to over-deliver on customer and client expectations have been the cornerstone of our success.


ComPsych Corporation is the world's largest provider of employee assistance programs and is the pioneer and worldwide leader of fully integrated:
• EAP
• behavioral health
• employee wellness
• work-life
• FMLA and absence management services

under its GuidanceResources® brand. ComPsych provides expert resources to more than 29,000 organizations covering more than 78 million individuals in over 130 countries.
By creating "Build-to-Suit" programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.

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ComPsych Reviews

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ComPsych Chairman and CEO Richard A. Chaifetz
Richard A. Chaifetz
115 Ratings
  • Helpful (4)

    "Starter Job"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guidance Consultant in Chicago, IL
    Current Employee - Guidance Consultant in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ComPsych full-time (Less than a year)

    Pros

    Constant support from supervisors: There is always someone available anytime you need help, and there is never any backlash for needing help.

    Beautiful office location

    Kind coworkers who will go out of their way to make you feel welcome

    Low level of expertise required: There isn't much you can do in the psychological field with a
    BA, but that is all you need to be able to do this job well

    Free tickets to Bulls and Blackhawks games

    Giving Culture: Everyone who works here wants to help people, and the company does too. 95% of the time my job is to give away things for free and generally make people happier. The other 5% is transferring the caller to someone who can give more away.

    Work/Life Balance: You will never have to take your work home with you at the end of the day

    Stability without boredom: Every caller will have dramatically different needs and a unique story, so you are never bored, but the job itself never changes

    Cons

    Pay is very low for the area (I've made more working as a cashier at a gas station)

    Call Center: Doing psychological work over the phone is tricky, and can get stressful if a client is in crisis or combative.

    Advancement: There are ways to advance within the company, but the ceiling is pretty low. You're not going to start on the phones and end up running the department.

    Cog in the Machine: The employees that have worked here for 4 or 5 years start to have that "beaten down" look that I always associate with corporate cubicle jobs.

    Advice to Management

    Stop taking away small benefits. You may thing the erosion isn't noticeable, but employees never forget. People talk about the move away from hour lunches ,to half hour lunches with two 15 minute breaks, like the company shot a beloved puppy. There are dozens of little things like that which have changed over time to make employees feel that they are less appreciated now than ever before.

See All 193 Reviews

ComPsych Interviews

Interview Experience

Interview Experience
41%
21%
36%

Getting an Interview

Getting an Interview
85%
7%
1%
1
1
1

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Guidance Consultant Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at ComPsych (Chicago, IL) in November 2016.

    Interview

    There were 5 phases. First phase was an online application where you completed a quick survey and sent a resume. Next was a phone conversation with HR to answer any questions that I had about the company, the job, benefits, ect. After that there was a phone conversation with a manager to do mock calls so that the manager could feel confident that I was competent. The next step was a face to face interview with a HR manager and a cognitive flexibility test. The final step was a face to face interview with the Director of the program.

    Interview Questions

    • How do you think working at a call center will change the way that you practice psychology with clients?   1 Answer
See All 68 Interviews

ComPsych Awards & Accolades

  • Hermes Creative Award - Gold Winner, Hermes Creative Awards, 2016
  • Digital Health Awards - Silver Winner, Health Awards, 2016
  • APEX Awards for Publication Excellence, APEX Awards for Publication Excellence, 2015
  • Silver Communicator Award of Distinction, Communicator Awards, 2015
  • Interactive Media Excellence, Communicator Awards, 2014
See More

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