Working at Comcast | Glassdoor

Comcast Overview

Philadelphia, PA
10000+ employees
1963
Company - Public (CMCSA)
Telecommunications
$10+ billion (USD) per year
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed internet, and phone providers to residential customers under the ... Read more

Mission: Comcast is working to shape the future of media and technology. We strive to create the best content and constantly pursue innovation to delight our customers.

Company Updates

  • For the fourth consecutive year, Comcast NBCUniversal has been named to The Civic 50 as one of the most community-minded companies in the nation.

    Points of Light Names Comcast NBCUniversal One of America's Most Community-Minded Companies

    "We are humbled to once again be named to The Civic 50, and celebrate all of our employees who not only have a passion for the work that they do, but also for making a difference in our communities," said Dalila Wilson-Scott, Senior Vice President of Community Investment for Comcast Corporation, and President, Comcast & NBCUniversal Foundations.

  • Headquartered in San Francisco and led by Amy Banse, Comcast Ventures has become one of the nation’s largest corporate investors. Our value-add as an investor is the ability to leverage the assets and expertise of Comcast NBCUniversal partners.

    Comcast ranked No. 4 in U.S. as corporate backer of start-ups

    An early backer of Dollar Shave, Comcast Ventures now has invested in more than 100 U.S. startups, putting it ahead of venture funds run by Qualcomm, Cisco, GE and Bloomberg. Could there be another dot-com bubble? Maybe, experts say. - Bob Fernandez, Philadelphia Inquirer and Daily News

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Comcast – Why Work For Us?


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At Comcast, your career options are endless. We recognize that our employees are vital to our success and we're constantly on the lookout for dynamic individuals who can bring a unique style to our group. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Learn more at ComcastCareers.com

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At Comcast, you'll work alongside best-in-class innovators in a fast-paced and rewarding environment - but that's not all. Full-time employees are eligible for a number of benefits and special perks, including:

A STRONG BENEFITS PACKAGE
Medical, Dental and Vision benefits are available to you and your family on the 91st day of employment. Comcast also offers contacts to help you and your family make informed health care decisions and connect with health management programs including Doctor on Demand, Second Opinion, and Centers of Excellence.

STATE-OF-THE-ART CARE
Programs like Doctor on Demand, Second Opinion, and Centers of Excellence help you find medical care quickly.

THE CHANCE TO JUMPSTART YOUR SAVINGS
Our 401(k) program offers a generous company match. We also have discounted stock purchase opportunities for employees throughout the year. Comcast also offers complementary personal finance counseling from professionals – from budgeting to long-term planning.

BENEFITS TO SUPPORT LIFE MILESTONES
Maternity management, adoption assistance, child and elder care resources, help buying a car/home, going back to school, fitting wellness into your lifestyle.

FREE CABLE - UNLIMITED ENTERTAINMENT
Comcast employees in serviceable areas enjoy free XFINITY TV and Internet services, as well as deeply discounted Voice and Home options – an annual savings of about $3,000.

DISCOUNTED TICKETS & EVERYDAY SAVINGS
Employees enjoy discounted tickets to the Universal Orlando and Hollywood theme parks, as well as 20% off Fandango gift cards. We also offer Comcast employees the opportunity to get discounts and cash back on nearly 800 products and services.

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Comcast recognizes the importance of individual growth in our employees and is dedicated to helping you reach your personal and professional goals. We dedicate significant resources – including tuition assistance for approved undergraduate and graduate courses – to help provide our employees with the tools they need to thrive.

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As part of our partnership with the U.S. Chamber of Commerce Foundation's "Hiring Our Heroes" initiative, we've committed to hiring 10,000 veterans, reservists, and spouses or domestic partners of active military across all levels of our organization by 2017. Are you ready to join our mission?

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Diversity and inclusion is recognized, celebrated, and supported at Comcast. We believe that an inclusive culture both engages and empowers employees. Today, the Comcast family is stronger than ever thanks in no small part to the rich diversity of talent and perspectives brought to the organization.

Comcast proudly supports several Employee Resource Groups, which empower employees and support an inclusive company culture. The groups include:


Comcast Reviews

3.5
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Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
2,913 Ratings
  • Helpful (347)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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Comcast Photos

Comcast photo of: Helping out around the community
Comcast photo of: Members of Out @ Comcast volunteer at the LGBTQ Home for Hope on Comcast Cares Day.
Comcast photo of: Welcome to the Xfinity Store
Comcast photo of: Silicon Valley Innovation Center
Comcast photo of: Dev Team Planning Session
Comcast photo of: Comm Tech Visit
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Comcast Interviews

Experience

Experience
59%
20%
19%

Getting an Interview

Getting an Interview
56%
18%
9%
5
3
3
3

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (168)  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Comcast.

    Interview

    Writing this in hopes of helping someone find the information that I failed to find. First step was applying online. Within the first week I was contacted by a recruiter to set up a phone interview, which was a few days later. The phone interview consisted of some basic background questions in relation to the job which you are applying for. The recruiter told me directly on the phone that she would be sending me to the next round of interviews ( in person) which was almost two weeks later. I interviewed with two people and from what I gather these two are closer to whom you will be directly working with/for. A majority of questions were from a piece of paper that each interviewer had. ( Tip- do the best you can to answer each question in depth and remember that it is ok to have them repeat the question or ask if that was a thorough enough answer). The 3rd and final interview with with a total of four interviewers. This was pretty much the same concept as the 2nd interview with asking questions from a sheet as well as individual questions to get a feel for your personality. In all it took about 5-6 weeks for the entire process.
    My advice- be confident and patient. The process is long and can make you feel defeated at times but Comcast is doing a thorough process of making sure they pick the right candidate. Look sharp for your and be relaxed for your interviews. I really do hope this helps someone! Good Luck!

    Interview Questions

    • Behavioral questions.
      Tell me about a time where you had to do the right thing even when it wasn't a popular decision.
      How would you handle certain situations.
      What do you see for yourself in the first 30/60/90 days.   1 Answer
See All 1,717 Interviews

Comcast Awards & Accolades

  • Company of the Year, LATINA Style, 2016
  • 40 Best Companies for Diversity, Black Enterprise, 2016
  • Top 100 Military Friendly Employers, G.I. Jobs Magazine, 2015
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC), 2015
  • Fortune 500, Fortune, 2015
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